Support Requests - CLICK TO READ BEFORE POSTING



Posted by: Jackson2014
02-16-2014, 02:31 AM
Forum: Introductions
- Replies (4)

Hi folks, .. I'm glad to find this forum. I'm a complete newbie to Linux. I just installed Ubuntu for a friend of mine on their laptop to provide them with a needed OS and I became aware of Linux Lite just today and am strongly considering changing my friends OS to Lite to make it more user friendly for them.  I have an old backup PC that is running WinXP and I am strongly considering installing Linux Lite on that also.  .... I'll be around.



Posted by: crunch182
02-15-2014, 10:32 AM
Forum: Introductions
- Replies (4)

Hey guys and gals,

I'm a newbie to Linux.  I have been pretty much a lifelong user of Microsoft softwares.  I have grown up using Windows Millenium and XP for the majority of my years and had found out last year that support would be ending for my beloved XP.

So I was on a hunt for a new OS for me, after some searching I at first wanted Linux Mint after which I knew Linux was popular and well-known.  Though, after burning a CD I had found I was unable to install the popular distro so I went for something lightweight hoping to success - and then Linux Lite from vids and reviews seemed the perfect solution.

Now, after installing now I'm tweaking or fixing to my needs.  So hello to everyone, and I'd like to say thanks for having me! Smile



Posted by: cerise
02-15-2014, 04:57 AM
Forum: Sound
- Replies (19)

Totally no sound for speaker after installation. I already tried configuring all mixers, volume levels, all are set properly.

My speakers had been working with Windows XP prior to my Linux Lite installation.

Maybe someone can help.



Posted by: N4RPS
02-15-2014, 03:48 AM
Forum: Introductions
- Replies (3)

Hello, All!
 
I am new to LL. I THINK I saw it mentioned in a review of lightweight Linux distros somewhere, so here I am.
 
I've been interested in Linux - and have occasionally tried out different distros - for quite a few years now. However, I never could find one that would support all my hardware without compiling kernels - NO noob wants to do THAT unless they have to. In addition, the distros I tried were agonizingly slow. It was much easier to just return to Windows.
 
Then about three years ago, I tried Ubuntu 11.04. With Unity, it was also agonizingly slow. Somehow, I then stumbled upon Lubuntu 11.10. Finally - a Linux that isn't painfully slow AND could install all my hardware! Until now, for ME, Lubuntu has been the one to beat.
 
I have continued to try other distros, but nothing else proved itself to be equal. Lubuntu SCREAMS on my more modern laptops, but it runs into a little trouble on my test platform - a Compaq Evo n600c with a 1 GHz P3 CPU and 512 MB of RAM.

I went distro-shopping again for a number of reasons. L13.10 is buggy. Also, it seems that the Lubuntu development team has found better things to do with their lives. This is probably the biggest reason why L14.04 is going to be Lubuntu's first LTS release.  Additionally, as we speak, LXDE is going through some MAJOR changes - changes that are sure to cause new bugs, and with no one at Lubuntu to help fix them, IMHO, it's time to move on.
 
I run a forum on free software elsewhere, and with free Windows XP support going by the wayside in a few weeks, I wanted to find a Linux distro I could recommend to people in an after-XP world. Towards that end, I have spent the last week installing and evaluating different 'lightweight' Linux distros to recommend as replacements for Windows XP.
 
I evaluated various versions of Puppy, LXLE, Debian 7.4 LXDE, Peppermint, and LL. Most distros are either noob-friendly OR lightweight, but not BOTH. Also, some don't support my Evo's battery indicator, and one required a kernel mod to support the sound card. Noobs AREN'T going to compile their own kernels.
 
I haven't been on LL (32-bit) for long, but it's the one I've chosen to recommend to people with older PCs and laptops in need of a feature-rich, lightweight Linux OS that is easily tuned to a user's specific needs. I'm surprised no one else has come up with the idea of automating Synaptic and apt-get to the extent LL has. It REALLY makes it easy for the uninitiated to add things.
 
I look forward to working with LL for some time to come, and to now install it on my other laptops.
 
73 DE N4RPS
Rob



Posted by: salvillarreal
02-15-2014, 03:43 AM
Forum: Installing Linux Lite
- Replies (12)

The initial startup screen said Linux Lite will begin in so many seconds, and then froze when the timer went away. I tried it on a different pc and it worked fine. What gives??



Posted by: siringo
02-14-2014, 10:56 PM
Forum: Installing Software
- Replies (6)

Hi guys, I'm new to Linux, long time Windows user. Linux Light looks really good, very easy to get around in. I still need to run Windows apps for work. I'm wondering if you have a 'walk through' on how I can install Virtualbox or any other good VM software so I can run up a few Windows machines.

The more pictures and hand holding the better ;-)

Thanks again.



Posted by: crunch182
02-14-2014, 04:51 PM
Forum: Sound
- Replies (18)

Hey,

That seemed to have work thanks but now I'm back to my jittery/stuttery playback of sound.  Can you help with this?  I don't want to end up repeating this troubleshooting cycle thanks.

My first step of course though will be restarting my system and listening to other sounds to see if it's the same output.



Posted by: valtam
02-14-2014, 04:47 PM
Forum: Introductions
- No Replies

Please respect the Forum rules at https://www.linuxliteos.com/forums/showt...2#pid36202

Posting in the Support sections is the correct mechanism to get help.
The guidelines below are intended for users seeking help or support when using Linux Lite.
Individual support requests via messaging are discouraged and likely to be ignored.

Asking for Help:
Give as much information relevant to and about the problem you’re having and the results you are expecting. Only the information you provide can be considered in trying to work out a possible solution.

General posting:
Keep the content of each post clear. Over use of multi-coloured, bold or irregular sized fonts can be distracting.
Correct grammar and spelling will help, but posting is not a test. If a word is not in the forum dictionary, it will be underlined in red.
Bear in mind that other forum members may have a different first language to your own.
Preview your post before submitting it to check how it is going to appear using the 'Preview Post' option.

Previewing Posts:
Clicking 'Preview Post' adds a view of how your post will appear at the top of the reply page. You may need to scroll up and down between the Preview and the typing areas.  After making edits in the typing area, click 'Preview Post' again to refresh the view.

Replying to an existing thread:
At the end of the thread, you will see something like this.

[Image: reply-options.png]
There are two basic options here.

The "Reply button (indicated by the red pointer above) opens a window in which the previous post is automatically quoted in full.  Respond by typing below the quote. When complete, you may need to scroll down a little to find the options to 'Post Reply' 'Preview Post' and 'Save as draft' options.

Typing directly into the 'Quick Reply' area allows you to respond without quoting the post.  The options to 'Post Reply' and 'Preview Post' are below the quick reply area.  Note that the 'Quick Reply' area may not show the text enhancement buttons (like 'Insert Code') initially.  These buttons should be visible after previewing the post and returning to the quick reply area.

Posting a New Thread:
Before starting a new thread, check for active threads which may be discussing the exact same subject.
If there is an active thread, please add your contribution there. Please do not resurrect inactive threads.
Listing multiple unrelated issues in one thread will tend to cause the thread to lose focus.  Please restrict each new support thread to a single issue.

New Thread Location:
Explore the Forum to find a suitable location for your thread. The Forum is divided into groups of sub-forums. Help threads are usually under 'Software - Support' or 'Hardware - Support'

For example, a thread about an SSD problem would be under 'Hardware - Support' in the 'Hard Drives and SSDs' sub-forum. There is a brief outline of the type of posts which appear in the sub-forum, but not every problem will fit neatly into this categorisation.  Use the best fit possible - a thread may be moved  to a different sub-forum.

[Image: hardware-section.png]


New Thread title:
Make the title descriptive, brief and specific. 'Please Help Me' is polite and brief but it is not helpful to the reader.
Thread titles may get changed to aid clarity and help people scanning for subjects.

Starting a New Thread:
In the most appropriate sub-forum click 'Post Thread' as indicated in the image below.

[Image: start-thread.png]

This will open a view like this.

[Image: enter-thread.png]

Enter a title in 'Thread Subject' and your query/request in the 'Your Message' section. Scroll down for the 'Post Reply' 'Preview Post' and 'Save as draft' options. 

Including console commands and output in your post:
If pasting information associated with a console command, please copy and paste the console text in preference to screenshots.
When posting, enclose the text in code tags. The code tag button is indicated by the red pointer.

[Image: code-tag-button.png]

Pressing the code tag button opens a small box.  Paste the console text into the box then click 'Insert'. The data will be formatted into a code box in the post.

Including Images (screenshots etc):
Sometimes, posting an image is helpful.

In limited circumstances such as a grub problem, there is no facility to copy and paste or use screenshot.  Here a clear photograph of the screen may be used.  Transfer the image to a working system and upload it to a hosting site as described below. Depending on the camera,  if may be necessary to reduce the image file size before posting.

In more general cases, when an image is necessary, locate the key labelled 'Print Screen', 'PrtScr' or similar on your keyboard and press it.

Based on what you want to capture, select the capture region and appropriate options. Select a short delay to allow time to get the view set up before the screenshot is made. If the resulting Preview looks correct, select 'Save' and click 'ok'. Choose a location on your system and click 'Save'.

Open the saved file and check the full size image does not include any personal information.
Please do not attach or embed the image directly in your post. Use of an image hosting service is preferred.

An example is https://postimages.org/

Open the hosting site in a browser window and follow their instructions to upload the image from your system.
After uploading, copy the "link for forums" provided by the image hosting web page and paste the link into your post.

Using attachments:
If it is necessary to attach a file to your post, for example a system report, it can be attached using the attach section as shown below. The attach section may not appear when using 'Quick Reply' initially, but should be visible after doing a preview.

[Image: attachments.png]

Responding:
If you've asked for help, monitor the thread for replies and engage with the support process.
If asked for clarification/further information or to try a potential solution please co-operate.
If your problem gets solved using help provided or through your own efforts please provide confirmation of what worked.  If your problem is not resolved and you choose not to continue please confirm that no further help is required.

Marking Thread as 'Solved':
If your support thread has resulted in a solution, you can mark it as 'solved' to help others.
Scroll to the end of your original post, click 'Edit' and choose 'Full Edit'
In the edit view that opens up locate the thread's subject.
Click the pull down on the box showing 'No Prefix' and select 'Solved'.
Scroll down the edit view to find the option to 'Update This Post' and click on it.



Posted by: yrjo1
02-14-2014, 04:42 PM
Forum: Introductions
- Replies (3)

My computer is old PC with one AMD Athlon XP processor. I used to have Linux Mint (Maya) 13 and Mate desktop, but what I didn't like about it was processor use being all the time around 95%. On Linux Lite it is only around 40%.
So I am very pleased on the processor usage and the nice outlook of Linux Lite.



Posted by: crunch182
02-14-2014, 10:51 AM
Forum: Sound
- Replies (7)

hi guys,

I am a newbie and recently I was troubleshooting my sound - which at the time was crackling - but now I have no sound, to which I sound card is not detected or is deleted.  Can you please help?  I tried following the sound troubleshooting in the manual options for my OS and this is what I got up to.

I really can't stand no sound - no music, no videos, mo' problems.  Anywho, so I have browsed a lot of different areas and I have no access capabilities which may be the problem? In the sound control panel I have no output or no sound cards to configure.

It seems to me the system is recognizing drivers and all that and when looking I'm not I have the right compatitibility either:

The first link shows the troubleshooting I have done in terminal (sorry if it's a bit excessive):

https://gist.github.com/anonymous/8999162

[Image: C5xPtA4.png]

[Image: boz70Ru.png]

I have attached files for any hopefully helpful information.

[attachment deleted by admin, more than 25 days old]