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@Derek_ I'd like to know the spec of the computer you made that recording on, looks like it was really struggling. Cpu, ram, gpu etc.
On the 4.0 machine, if I watch carefully, the 'Downloading - please wait' window appears but it self clears very quickly (blink and you'd miss it).This is the case even when there is a significant download e.g. a new version of Firefox.I've not seen an 'installing' window and nothing appears to be happening until the 'updates completed successfully' window pops up.
@Derek_ do a screen recording of this 'no progress indicator' on Install Updates, record the whole thing start to finish.
1.Here's what's happening: The updates are still installing (as one can see in HTOP), but there is no GUI indicator that i can see that the updates are still installing. It does eventually tell me when it's finished. That's just not typical behaviour. A progress indicator is typical behaviour.
I won't bother with the whole assume thing. Let's tackle the issue. You, yourself stated that you ran the update and after a short period you did receive notification that the update was done. I made sure to run "Lite Updates" on this laptop right before I started typing these responses. My system happened to be up to date so I received a window that clearly indicated to me that the update was indeed completed and that my system was up to date. The window had only a single "OK" button that closed it. I could start listing a lot of "actions" taken either on a computer or in some other aspect of life where you wouldn't "assume" the action or task were complete until you were notified, or in some other fashion absolutely certain it had finished.
Probably not the best choice of terminology, but I was trying to be kind and courteous. By "basic, conventional means" I was referring to taking the time to instruct new users of the OS what they might expect when launching "Lite Updates". If you are turning these donated laptops over to a bunch of younger users that have never before seen a Linux installation, there MUST BE a minimum of instruction. It seems many Windows users first switching to Linux expect whatever distro they have chosen to either be completely self explanatory and intuitive, or be exactly like Windows. Not a single one of those Windows users fell out of bed one day and sat down at a Windows PC and never had to ask a single question. Each and every one of them received instruction of some sort from some person or entity.
Because there's no indication its doing anything, one just assumes its finished (or there wasn't anything to update).
What kind of conventional means? It seems this is the first people have heard/reported it - but i had it on three separate laptops. If there's a known workaround, i'd love to try it and report back.
I usually update via the Terminal, but i doubt a single recipient of these laptops would.
My second comment would be in the form of a question. Why are you, or the recipients of the PCs, rebooting or shutting down so quickly after launching a system update? A reboot is not required in most cases of updates. You did note in your post that you are seeing an end of update indicator when running via GUI. Maybe some brief instruction to the recipients of the PC regarding looking for the end of update is in order? Just a thought.
If you are unable to find a suitable solution using basic, conventional means, try looking into the tweaked Mint Update Manager that Ralphy has provided us.