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[ ABANDONED ] Computer won't shut down

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Computer won't shut down
« on: April 28, 2018, 10:48:43 AM »
 

Mike393

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I am reasonably new to linux.
I installed Linux lite 3.8 on my Toshiba.
When I try to shut down, it been won't shut down the whole way. It ends up on a black screen, leaving me to hold down the power button.
I have been searching for similar issue. I have tried a couple of things, like asking the computer to shut down via the command line - that didn't work. Also, elsewhere I saw that one person pressed enter at the black screen to close it - that didn't work either.
I have also seen that some graphics cards cause issues, especially amd but mine is not amd.

Would really appreciate any help at all :-\ :-\ :-\ :-\
Last Edit: Today at 06:03:52 AM by Jerry
 


Re: Computer won't shut down
« Reply #1 on: April 28, 2018, 12:44:26 PM »
 

trinidad

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Are you dual booting with Windows 8?
In any case make sure you have fast boot turned off in the BIOS, and/or choose the slowest SSE setting if you are SATA HDD.

TC
"You can't depend on your eyes when your imagination is out of focus."
 

Re: Computer won't shut down
« Reply #2 on: April 29, 2018, 07:42:56 AM »
 

Mike393

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Hi
Not I am not dual booting, I installed lite and replaced Windows 10.
Fast boot is switched off yes.  I will check out the SSE setting and let you know if I have success.
Mike
 

Re: Computer won't shut down
« Reply #3 on: April 29, 2018, 07:54:18 AM »
 

Mike393

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Ok I went into Bios and there was an option to run the HDD on a slower setting (to conserve battery power) so I changed to that and booted.  Then I done a shutdown and it made no difference.

Mike
 

Re: Computer won't shut down
« Reply #4 on: April 29, 2018, 08:43:00 AM »
 

GregO

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Maybe a setting in Power Manager needs changed?
We only get one shot at this thing called life, let's make the best of it.
 

Re: Computer won't shut down
« Reply #5 on: April 29, 2018, 09:11:35 AM »
 

Jerry

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What command did you use in the terminal?
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Re: Computer won't shut down
« Reply #6 on: May 02, 2018, 03:54:03 PM »
 

Mike393

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I did have a look in power manager, but everything seems fine, unless you know something specific I need to check?

As for the command line, I don't remember off the top of head. Are there different ones I can try?

Thanks
 

Re: Computer won't shut down
« Reply #7 on: May 02, 2018, 05:10:59 PM »
 

trinidad

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Try turning off your network connection before shutting down.

TC
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Re: Computer won't shut down
« Reply #8 on: May 03, 2018, 03:46:31 PM »
 

Mike393

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turning off connection didn't work .  Is there anywhere I might be able to see a log of events and perhaps see an error for what is happening?
 

Re: Computer won't shut down
« Reply #9 on: May 03, 2018, 05:19:06 PM »
 

firenice03

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Not sure what model laptop..
Couple things to try...


Unplug and remove battery - press hold power button.. Full discharge then put battery back in and try again..


If a non removal battery - Unplug power, check on bottom - there maybe a "pin hole" to allow reset.
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Re: Computer won't shut down
« Reply #10 on: May 04, 2018, 01:32:22 AM »
 

robinc

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I have had exactly the same problem with my Dell Inspiron 1501 with both Debian and Ubuntu based distros.

Up to Debian and Ubuntu 14.04 no problem provided you do not stray beyond kernel 3.16
Debian 9 no shutdown
Ubuntu 16.04 - LL 3.6/3.8 OK but not after that

Normal shutdown just hangs - 'Reached target Shutdown' or similar
industrial strength commands - no difference - power button is the only choice.

As far as I can tell this is down to a combination of kernel config, BIOS and ACPI not getting together properly.
I have tried all the various grub and shutdown suggestions on all the fora - it's just one of those things.
Hopefully by 2021 I'll have a new laptop ;)
 

Re: Computer won't shut down
« Reply #11 on: May 06, 2018, 03:58:19 PM »
 

Mike393

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my laptop is a Toshiba Satellite L50-B-1UV

Thanks Robinc, that helps a bit to know I am not alone!

 

Re: Computer won't shut down
« Reply #12 on: May 06, 2018, 04:50:46 PM »
 

trinidad

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Try the 4.13 HWE kernel.

TC   
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Re: Computer won't shut down
« Reply #13 on: May 08, 2018, 04:33:48 PM »
 

Mike393

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I have the 4.4 kernel - how would I even change that :(
 

Re: Computer won't shut down
« Reply #14 on: May 08, 2018, 05:41:43 PM »
 

TheDead

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