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Laptop Crashing and Printer not working following installation
#1

I have recently installed Linux Lite and since doing so my laptop is crashing and I cannot print anything because my printer is not being recognised by Linux Lite.
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#2

Hello!

Welcome to Linux Lite.

Have you tried using any other Linux distros besides Linux Lite? If so, did you get similar results?

In order for anyone here to be able to help you, we're going to need more details about what kind of hardware and printer you're running.

Go to Menu > Create System Report. Run THAT, and post the output here. We'll see what we can do for you from there...

73 DE N4RPS
Rob

[Image: EtYqOrS.png%5D]

A gun in your hand is worth more than a whole police force on the phone.
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#3

Hi Rob. Thanks for your response. I have done the report and await your advisement.
Cheers
Ken
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#4

System report as follows:

Code:
file:///home/ken/systeminfo-Friday-23-May-2014-09:19:40.txt BIOS: # dmidecode 2.11 SMBIOS 2.4 present. Handle 0x0000, DMI type 0, 24 bytes BIOS Information Vendor: Dell Inc. Version: A06 Release Date: 04/02/2007 Address: 0xF0000 Runtime Size: 64 kB ROM Size: 576 kB Characteristics: ISA is supported PCI is supported PC Card (PCMCIA) is supported PNP is supported BIOS is upgradeable BIOS shadowing is allowed Boot from CD is supported Selectable boot is supported 3.5"/720 kB floppy services are supported (int 13h) Print screen service is supported (int 5h) 8042 keyboard services are supported (int 9h) Serial services are supported (int 14h) Printer services are supported (int 17h) CGA/mono video services are supported (int 10h) ACPI is supported USB legacy is supported AGP is supported Smart battery is supported BIOS boot specification is supported Function key-initiated network boot is supported Targeted content distribution is supported BIOS Revision: 0.6 Firmware Revision: 0.6 MOTHERBOARD: # dmidecode 2.11 SMBIOS 2.4 present. Handle 0x0200, DMI type 2, 9 bytes Base Board Information Manufacturer: Dell Inc. Product Name: 0GF470 Version:    Serial Number: .9MBWHC1.CN486436CR1291. Asset Tag:          # dmidecode 2.11 SMBIOS 2.4 present. Handle 0x0300, DMI type 3, 13 bytes Chassis Information Manufacturer: Dell Inc. Type: Portable Lock: Not Present Version: Not Specified Serial Number: 9MBWHC1 Asset Tag: Not Specified Boot-up State: Safe Power Supply State: Safe Thermal State: Safe Security Status: None =========================================================== CPU Information =========================================================== model name : Intel(R) Core(TM)2 CPU        T5500  @ 1.66GHz model name : Intel(R) Core(TM)2 CPU        T5500  @ 1.66GHz Architecture:          i686 CPU op-mode(s):        32-bit, 64-bit Byte Order:            Little Endian CPU(s):                2 On-line CPU(s) list:  0,1 Thread(s) per core:    1 Core(s) per socket:    2 Socket(s):            1 Vendor ID:            GenuineIntel CPU family:            6 Model:                15 Stepping:              6 CPU MHz:              1667.000 BogoMIPS:              3328.73 L1d cache:            32K L1i cache:            32K L2 cache:              2048K =========================================================== Memory Information =========================================================== RAM SPEED: Speed: 533 MHz Speed: 533 MHz PHYSICAL RAM DETAILS (one section per ram slot): # dmidecode 2.11 SMBIOS 2.4 present. Handle 0x1100, DMI type 17, 27 bytes Memory Device Array Handle: 0x1000 Error Information Handle: Not Provided Total Width: 64 bits Data Width: 64 bits Size: 512 MB Form Factor: DIMM Set: None Locator: DIMM_B Bank Locator: Not Specified Type: DDR Type Detail: Synchronous Speed: 533 MHz Manufacturer: CE00000000000000 Serial Number: 080355F2 Asset Tag: 450702 Part Number: M4 70T6554EZ3-CD5 Handle 0x1101, DMI type 17, 27 bytes Memory Device Array Handle: 0x1000 Error Information Handle: Not Provided Total Width: 64 bits Data Width: 64 bits Size: 512 MB Form Factor: DIMM Set: None Locator: DIMM_A Bank Locator: Not Specified Type: DDR Type Detail: Synchronous Speed: 533 MHz Manufacturer: CE00000000000000 Serial Number: 08035574 Asset Tag: 450702 Part Number: M4 70T6554EZ3-CD5 =========================================================== Graphics Chip Information ===========================================================   *-display:0       description: VGA compatible controller       product: Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller       vendor: Intel Corporation       physical id: 2       bus info: pci@0000:00:02.0       version: 03       width: 32 bits       clock: 33MHz       capabilities: msi pm vga_controller bus_master cap_list rom       configuration: driver=i915 latency=0       resources: irq:16 memory:eff00000-eff7ffff ioport:eff8(size=8) memory:d0000000-dfffffff memory:efec0000-efefffff   *-display:1 UNCLAIMED       description: Display controller       product: Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller       vendor: Intel Corporation       physical id: 2.1       bus info: pci@0000:00:02.1       version: 03       width: 32 bits       clock: 33MHz       capabilities: pm bus_master cap_list       configuration: latency=0       resources: memory:eff80000-efffffff =========================================================== Screen Resolution Information =========================================================== Screen 0: minimum 320 x 200, current 1280 x 800, maximum 4096 x 4096 LVDS1 connected 1280x800+0+0 (normal left inverted right x axis y axis) 331mm x 207mm   1280x800      61.0*+   1024x768      60.0    800x600        60.3    56.2    640x480        59.9  VGA1 disconnected (normal left inverted right x axis y axis) DVI1 disconnected (normal left inverted right x axis y axis) TV1 disconnected (normal left inverted right x axis y axis) =========================================================== Sound Information =========================================================== **** List of PLAYBACK Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]   Subdevices: 1/1   Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 1: STAC92xx Digital [STAC92xx Digital]   Subdevices: 1/1   Subdevice #0: subdevice #0 =========================================================== Hard Drive/SSD Information =========================================================== Filesystem    Type    1K-blocks    Used Available Use% Mounted on /dev/sda8      ext4      36365928 7395572  27116404  22% / udev          devtmpfs    497672      4    497668  1% /dev tmpfs          tmpfs      101696    1012    100684  1% /run none          tmpfs        5120      0      5120  0% /run/lock none          tmpfs      508472    160    508312  1% /run/shm /dev/sda1      fuseblk  41705624  724404  40981220  2% /media/sda1 MOUNT: /dev/sda8 on / type ext4 (rw,errors=remount-ro) proc on /proc type proc (rw,noexec,nosuid,nodev) sysfs on /sys type sysfs (rw,noexec,nosuid,nodev) none on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) udev on /dev type devtmpfs (rw,mode=0755) devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755) none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880) none on /run/shm type tmpfs (rw,nosuid,nodev) /dev/sda1 on /media/sda1 type fuseblk (rw,nosuid,nodev,allow_other,default_permissions,blksize=4096) FDISK: Disk /dev/sda: 160.0 GB, 160041885696 bytes 255 heads, 63 sectors/track, 19457 cylinders, total 312581808 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00012093   Device Boot      Start        End      Blocks  Id  System /dev/sda1  *          63    83411318    41705628    7  HPFS/NTFS/exFAT /dev/sda2        83412990  312580095  114583553    5  Extended /dev/sda5      310505472  312580095    1037312  82  Linux swap / Solaris /dev/sda6      158976000  236343657    38683829  83  Linux /dev/sda7        83412992  158973951    37780480  83  Linux /dev/sda8      236345344  310503423    37079040  83  Linux Partition table entries are not in disk order HDPARM: /dev/sda: Model=FUJITSU MHZ2160BH G2, FwRev=00850009, SerialNo=K611T8928DA5 Config={ HardSect NotMFM HdSw>15uSec Fixed DTR>10Mbs } RawCHS=16383/16/63, TrkSize=0, SectSize=0, ECCbytes=0 BuffType=DualPortCache, BuffSize=8192kB, MaxMultSect=16, MultSect=8 CurCHS=16383/16/63, CurSects=16514064, LBA=yes, LBAsects=312581808 IORDY=on/off, tPIO={min:120,w/IORDY:120}, tDMA={min:120,rec:120} PIO modes:  pio0 pio1 pio2 pio3 pio4 DMA modes:  mdma0 mdma1 mdma2 UDMA modes: udma0 udma1 udma2 udma3 udma4 *udma5 AdvancedPM=yes: mode=0x80 (128) WriteCache=enabled Drive conforms to: unknown:  ATA/ATAPI-3,4,5,6,7 * signifies the current active mode /dev/sdb: =========================================================== Groups Information =========================================================== ken : ken adm cdrom sudo dip plugdev lpadmin sambashare =========================================================== PCI Information =========================================================== 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) 00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 01) 00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 01) 00:1c.1 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 01) 00:1c.2 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 3 (rev 01) 00:1c.3 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 4 (rev 01) 00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 (rev 01) 00:1d.1 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 (rev 01) 00:1d.2 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 (rev 01) 00:1d.3 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 (rev 01) 00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller (rev 01) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1) 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01) 00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] (rev 01) 00:1f.3 SMBus: Intel Corporation NM10/ICH7 Family SMBus Controller (rev 01) 03:01.0 CardBus bridge: O2 Micro, Inc. Cardbus bridge (rev 21) 03:01.4 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02) 09:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5752 Gigabit Ethernet PCI Express (rev 02) 0c:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01) =========================================================== USB Information =========================================================== Bus 002 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub Bus 003 Device 002: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub Bus 004 Device 002: ID 045e:0737 Microsoft Corp. Compact Optical Mouse 500 Bus 005 Device 002: ID 04f9:0253 Brother Industries, Ltd Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 003: ID 0b97:7762 O2 Micro, Inc. Oz776 SmartCard Reader =========================================================== Kernel Modules Information =========================================================== Module                  Size  Used by bnep                  17852  2 rfcomm                38400  4 bluetooth            211552  10 bnep,rfcomm parport_pc            27612  0 ppdev                  12849  0 usblp                  17892  0 arc4                  12509  2 snd_hda_codec_idt      64649  1 snd_hda_intel          38819  5 snd_hda_codec        118650  2 snd_hda_codec_idt,snd_hda_intel b43                  364596  0 snd_hwdep              13276  1 snd_hda_codec snd_pcm                85934  2 snd_hda_intel,snd_hda_codec snd_seq_midi          13132  0 snd_rawmidi            25157  1 snd_seq_midi snd_seq_midi_event    14475  1 snd_seq_midi joydev                17329  0 snd_seq                51593  2 snd_seq_midi,snd_seq_midi_event pcmcia                39854  0 coretemp              13324  0 gpio_ich              13278  0 snd_timer              28931  2 snd_pcm,snd_seq mac80211              541819  1 b43 snd_seq_device        14137  3 snd_seq_midi,snd_rawmidi,snd_seq yenta_socket          27427  0 snd                    57014  19 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device pcmcia_rsrc            18367  1 yenta_socket pcmcia_core            21511  3 pcmcia,yenta_socket,pcmcia_rsrc lpc_ich                17048  0 soundcore              12600  1 snd cfg80211              453919  2 b43,mac80211 snd_page_alloc        18398  2 snd_hda_intel,snd_pcm dell_laptop            17209  0 dell_wmi              12601  0 dm_multipath          22754  0 ssb_hcd                12781  0 scsi_dh                14418  1 dm_multipath microcode              18433  0 psmouse                82769  0 sparse_keymap          13658  1 dell_wmi dcdbas                14065  1 dell_laptop mac_hid                13077  0 serio_raw              13031  0 bcma                  39810  1 b43 lp                    17455  0 parport                40930  3 parport_pc,ppdev,lp dm_raid45              76440  0 xor                    26062  1 dm_raid45 dm_mirror              21817  0 dm_region_hash        16100  1 dm_mirror dm_log                18164  3 dm_raid45,dm_mirror,dm_region_hash btrfs                795833  0 zlib_deflate          26622  1 btrfs libcrc32c              12543  1 btrfs usb_storage            48053  0 hid_generic            12484  0 usbhid                46125  0 hid                    87362  2 hid_generic,usbhid firewire_ohci          35914  0 firewire_core          62086  1 firewire_ohci crc_itu_t              12627  1 firewire_core i915                  550464  2 tg3                  150733  0 ptp                    18232  1 tg3 drm_kms_helper        47749  1 i915 drm                  233935  3 i915,drm_kms_helper pps_core              13736  1 ptp i2c_algo_bit          13316  1 i915 video                  19116  1 i915 wmi                    18744  1 dell_wmi ssb                    51554  2 b43,ssb_hcd zram                  18207  1 =========================================================== Kernel & Operating System Information =========================================================== Linux ken-Latitude-D820 3.8.0-34-generic #49~precise1-Ubuntu SMP Wed Nov 13 18:08:04 UTC 2013 i686 i686 i386 GNU/Linux Description: Linux Lite 1.0.8 Distributor ID: Ubuntu Codename: precise Based on: Ubuntu 12.04.4 LTS =========================================================== Network Information =========================================================== eth0      Link encap:Ethernet  HWaddr 00:19:b9:51:3a:34            UP BROADCAST MULTICAST  MTU:1500  Metric:1           RX packets:0 errors:0 dropped:0 overruns:0 frame:0           TX packets:0 errors:0 dropped:0 overruns:0 carrier:0           collisions:0 txqueuelen:1000           RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)           Interrupt:18 lo        Link encap:Local Loopback            inet addr:127.0.0.1  Mask:255.0.0.0           inet6 addr: ::1/128 Scope:Host           UP LOOPBACK RUNNING  MTU:65536  Metric:1           RX packets:2076 errors:0 dropped:0 overruns:0 frame:0           TX packets:2076 errors:0 dropped:0 overruns:0 carrier:0           collisions:0 txqueuelen:0           RX bytes:400430 (400.4 KB)  TX bytes:400430 (400.4 KB) wlan0    Link encap:Ethernet  HWaddr 00:1a:92:46:60:79            inet addr:192.168.1.3  Bcast:192.168.1.255  Mask:255.255.255.0           inet6 addr: fe80::21a:92ff:fe46:6079/64 Scope:Link           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1           RX packets:22940 errors:0 dropped:0 overruns:0 frame:0           TX packets:21237 errors:0 dropped:0 overruns:0 carrier:0           collisions:0 txqueuelen:1000           RX bytes:21402960 (21.4 MB)  TX bytes:4390404 (4.3 MB) auto lo iface lo inet loopback   *-network       description: Network controller       product: BCM4311 802.11b/g WLAN       vendor: Broadcom Corporation       physical id: 0       bus info: pci@0000:0c:00.0       version: 01       width: 32 bits       clock: 33MHz       capabilities: pm msi pciexpress bus_master cap_list       configuration: driver=b43-pci-bridge latency=0       resources: irq:17 memory:efdfc000-efdfffff   *-network       description: Ethernet interface       product: NetXtreme BCM5752 Gigabit Ethernet PCI Express       vendor: Broadcom Corporation       physical id: 0       bus info: pci@0000:09:00.0       logical name: eth0       version: 02       serial: 00:19:b9:51:3a:34       capacity: 1Gbit/s       width: 64 bits       clock: 33MHz       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.128 firmware=5752-v3.19 latency=0 link=no multicast=yes port=twisted pair       resources: irq:45 memory:efcf0000-efcfffff   *-network       description: Wireless interface       physical id: 2       logical name: wlan0       serial: 00:1a:92:46:60:79       capabilities: ethernet physical wireless       configuration: broadcast=yes driver=b43 driverversion=3.8.0-34-generic firmware=666.2 ip=192.168.1.3 link=yes multicast=yes wireless=IEEE 802.11bg =========================================================== Environment Variables Information =========================================================== SSH_AGENT_PID=1529 GLADE_PIXMAP_PATH=: SHELL=/bin/bash TERM=xterm XDG_MENU_PREFIX=xfce- XDG_SESSION_COOKIE=077102c1b24ee6d125cb29e200000b24-1400790249.444449-1634034805 USER=ken XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session0 GLADE_MODULE_PATH=: XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0 SSH_AUTH_SOCK=/tmp/ssh-ACnnlGeL1483/agent.1483 DEFAULTS_PATH=/usr/share/gconf/xfce.default.path SESSION_MANAGER=local/ken-Latitude-D820:@/tmp/.ICE-unix/1549,unix/ken-Latitude-D820:/tmp/.ICE-unix/1549 XDG_CONFIG_DIRS=/etc/xdg/xdg-xfce:/etc/xdg:/etc/xdg PATH=/usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games DESKTOP_SESSION=xfce PWD=/usr/scripts LANG=en_US.UTF-8 MANDATORY_PATH=/usr/share/gconf/xfce.mandatory.path UBUNTU_MENUPROXY=libappmenu.so GDMSESSION=xfce SHLVL=1 HOME=/home/ken LOGNAME=ken XDG_DATA_DIRS=/usr/share/xfce:/usr/local/share/:/usr/share/:/usr/share DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-c3nTPIvjkX,guid=ee56297e3cd34578525786970000001b DISPLAY=:0.0 GLADE_CATALOG_PATH=: LIBGLADE_MODULE_PATH=: XDG_CURRENT_DESKTOP=XFCE XAUTHORITY=/home/ken/.Xauthority _=/usr/bin/printenv =========================================================== Software Installed Information =========================================================== Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name                                  Version                                Description +++-======================================-=======================================-============================================================================== ii  accountsservice                        0.6.15-2ubuntu9.7                      query and manipulate user account information ii  acl                                    2.2.51-5ubuntu1                        Access control list utilities ii  acpi-support                          0.140.1                                scripts for handling many ACPI events ii  acpid                                  1:2.0.10-1ubuntu3                      Advanced Configuration and Power Interface event daemon ii  adduser                                3.113ubuntu2                            add and remove users and groups ii  alacarte                              0.13.2-2ubuntu4                        easy GNOME menu editing tool ii  alsa-base                              1.0.25+dfsg-0ubuntu1.1                  ALSA driver configuration files ii  alsa-utils                            1.0.25-1ubuntu5.2                      Utilities for configuring and using ALSA ii  apg                                    2.2.3.dfsg.1-2                          Automated Password Generator - Standalone version ii  app-install-data                      0.12.04.4                              Ubuntu applications (data files) ii  apparmor                              2.7.102-0ubuntu3.9                      User-space parser utility for AppArmor ii  appmenu-gtk                            0.3.92-0ubuntu1.1                      Export GTK menus over DBus ii  appmenu-gtk3                          0.3.92-0ubuntu1.1                      Export GTK menus over DBus ii  appmenu-qt                            0.2.6-0ubuntu1                          appmenu support for Qt ii  apt                                    0.8.16~exp12ubuntu10.16                commandline package manager ii  apt-clone                              0.2.2ubuntu3                            Script to create state bundles ii  apt-transport-https                    0.8.16~exp12ubuntu10.16                https download transport for APT ii  apt-utils                              0.8.16~exp12ubuntu10.16                package managment related utility programs ii  apt-xapian-index                      0.44ubuntu5.1                          maintenance and search tools for a Xapian index of Debian packages ii  aptdaemon                              0.43+bzr805-0ubuntu9                    transaction based package management service ii  aptdaemon-data                        0.43+bzr805-0ubuntu9                    data files for clients ii  aptitude                              0.6.6-1ubuntu1.2                        terminal-based package manager (terminal interface only) ii  archdetect-deb                        1.88ubuntu2                            Hardware architecture detector ii  arj                                    3.10.22-10                              archiver for .arj files ii  aspell                                0.60.7~20110707-1                      GNU Aspell spell-checker ii  aspell-en                              6.0-0-6ubuntu2                          English dictionary for GNU Aspell ii  at                                    3.1.13-1ubuntu1                        Delayed job execution and batch processing ii  avahi-daemon                          0.6.30-5ubuntu2.1                      Avahi mDNS/DNS-SD daemon ii  avahi-utils                            0.6.30-5ubuntu2.1                      Avahi browsing, publishing and discovery utilities ii  b43-fwcutter                          1:015-9                                Utility for extracting Broadcom 43xx firmware ii  bamfdaemon                            0.2.126-0ubuntu1                        Window matching library - daemon ii  base-files                            6.5ubuntu6.7                            Debian base system miscellaneous files ii  base-passwd                            3.5.24                                  Debian base system master password and group files ii  bash                                  4.2-2ubuntu2.1                          GNU Bourne Again SHell ii  bash-completion                        1:1.3-1ubuntu8.1                        programmable completion for the bash shell ii  bc                                    1.06.95-2ubuntu1                        The GNU bc arbitrary precision calculator language ii  bind9-host                            1:9.8.1.dfsg.P1-4ubuntu0.8              Version of 'host' bundled with BIND 9.X ii  binutils                              2.22-6ubuntu1.1                        GNU assembler, linker and binary utilities ii  blueman                                1.23-0ubuntu2.1                        A Graphical bluetooth manager ii  bluez                                  4.98-2ubuntu7.2                        Bluetooth tools and daemons ii  bogl-bterm                            0.1.18-4ubuntu1                        Ben's Own Graphics Library - graphical terminal ii  browser-plugin-gnash                  0.8.10-5ubuntu1.1                      GNU Shockwave Flash (SWF) player - Plugin for Mozilla and derivatives ii  bsdmainutils                          8.2.3ubuntu1                            collection of more utilities from FreeBSD ii  bsdutils                              1:2.20.1-1ubuntu3                      Basic utilities from 4.4BSD-Lite ii  btrfs-tools                            0.19+20100601-3ubuntu3                  Checksumming Copy on Write Filesystem utilities ii  busybox-initramfs                      1:1.18.5-1ubuntu4.1                    Standalone shell setup for initramfs ii  busybox-static                        1:1.18.5-1ubuntu4.1                    Standalone rescue shell with tons of builtin utilities ii  bzip2                                  1.0.6-1                                high-quality block-sorting file compressor - utilities ii  ca-certificates                        20130906ubuntu0.12.04.1                Common CA certificates ii  ca-certificates-java                  20110912ubuntu6                        Common CA certificates (JKS keystore) ii  cabextract                            1.4-1                                  Microsoft Cabinet file unpacker ii  casper                                1.315.1                                Run a "live" preinstalled system from read-only media ii  cifs-utils                            2:5.1-1ubuntu2                          Common Internet File System utilities ii  cmap-adobe-japan1                      0+20090930-2                            CMaps for Adobe-Japan1 ii  colord                                0.1.16-2ubuntu0.1                      system service to manage device colour profiles -- system daemon ii  command-not-found                      0.2.46ubuntu6                          Suggest installation of packages in interactive bash sessions ii  command-not-found-data                0.2.46ubuntu6                          Set of data files for command-not-found. ii  compiz                                1:0.9.7.12-0ubuntu3                    OpenGL window and compositing manager ii  compiz-core                            1:0.9.7.12-0ubuntu3                    OpenGL window and compositing manager ii  compiz-gnome                          1:0.9.7.12-0ubuntu3                    OpenGL window and compositing manager - GNOME window decorator ii  compiz-plugins-default                1:0.9.7.12-0ubuntu3                    OpenGL window and compositing manager - default plugins ii  compiz-plugins-main-default            1:0.9.7.0~bzr19-0ubuntu10.1            Compiz plugins - main default collection ii  compizconfig-backend-gconf            0.9.5.92-0ubuntu5                      Compiz Fusion configuration system - gconf backend ii  console-setup                          1.70ubuntu5                            console font and keymap setup program ii  consolekit                            0.4.5-2ubuntu0.1                        framework for defining and tracking users, sessions and seats ii  coreutils                              8.13-3ubuntu3.2                        GNU core utilities ii  cpio                                  2.11-7ubuntu3                          GNU cpio -- a program to manage archives of files ii  cpp                                    4:4.6.3-1ubuntu5                        GNU C preprocessor (cpp) ii  cpp-4.6                                4.6.3-1ubuntu5                          GNU C preprocessor ii  crda                                  1.1.2-1ubuntu1                          wireless Central Regulatory Domain Agent ii  cron                                  3.0pl1-120ubuntu4                      process scheduling daemon ii  cryptsetup                            2:1.4.1-2ubuntu4                        disk encryption support - startup scripts ii  cryptsetup-bin                        2:1.4.1-2ubuntu4                        disk encryption support - command line tools ii  cups                                  1.5.3-0ubuntu8.2                        Common UNIX Printing System(tm) - server ii  cups-client                            1.5.3-0ubuntu8.2                        Common UNIX Printing System(tm) - client programs (SysV) ii  cups-common                            1.5.3-0ubuntu8.2                        Common UNIX Printing System(tm) - common files ii  cups-filters                          1.0.18-0ubuntu0.2                      OpenPrinting CUPS Filters ii  cups-ppdc                              1.5.3-0ubuntu8.2                        Common UNIX Printing System(tm) - PPD manipulation utilities ii  curl                                  7.22.0-3ubuntu4.8                      Get a file from an HTTP, HTTPS or FTP server ii  dash                                  0.5.7-2ubuntu2                          POSIX-compliant shell ii  dbus                                  1.4.18-1ubuntu1.4                      simple interprocess messaging system (daemon and utilities) ii  dbus-x11                              1.4.18-1ubuntu1.4                      simple interprocess messaging system (X11 deps) ii  dconf-gsettings-backend                0.12.0-0ubuntu1.1                      simple configuration storage system - GSettings back-end ii  dconf-service                          0.12.0-0ubuntu1.1                      simple configuration storage system - D-Bus service ii  debconf                                1.5.42ubuntu1                          Debian configuration management system ii  debconf-i18n                          1.5.42ubuntu1                          full internationalization support for debconf ii  debianutils                            4.2.1ubuntu2                            Miscellaneous utilities specific to Debian ii  desktop-file-utils                    0.20-0ubuntu3                          Utilities for .desktop files ii  dialog                                1.1-20111020-1                          Displays user-friendly dialog boxes from shell scripts ii  dictionaries-common                    1.12.1ubuntu2                          Common utilities for spelling dictionary tools ii  diffutils                              1:3.2-1ubuntu1                          File comparison utilities ii  digikam                                4:2.5.0-1ubuntu2                        digital photo management application for KDE ii  digikam-data                          4:2.5.0-1ubuntu2                        digiKam architecture-independant data ii  discover                              2.1.2-5.1                              hardware identification system ii  discover-data                          2.2010.10.18                            Data lists for Discover hardware detection system ii  dkms                                  2.2.0.3-1ubuntu3.2                      Dynamic Kernel Module Support Framework ii  dmidecode                              2.11-4                                  SMBIOS/DMI table decoder ii  dmraid                                1.0.0.rc16-4.1ubuntu8                  Device-Mapper Software RAID support tool ii  dmsetup                                2:1.02.48-4ubuntu7.4                    The Linux Kernel Device Mapper userspace library ii  dnsmasq-base                          2.59-4ubuntu0.1                        Small caching DNS proxy and DHCP/TFTP server ii  dnsutils                              1:9.8.1.dfsg.P1-4ubuntu0.8              Clients provided with BIND ii  docbook-xml                            4.5-7ubuntu1                            standard XML documentation system for software and systems ii  docbook-xsl                            1.76.1+dfsg-1ubuntu1                    stylesheets for processing DocBook XML to various output formats ii  dolphin                                4:4.8.5-0ubuntu0.1                      file manager ii  dosfstools                            3.0.12-1ubuntu1.1                      utilities for making and checking MS-DOS FAT filesystems ii  dpkg                                  1.16.1.2ubuntu7.4                      Debian package management system ii  dpkg-repack                            1.37                                    puts an unpacked .deb file back together ii  e2fslibs                              1.42-1ubuntu2                          ext2/ext3/ext4 file system libraries ii  e2fsprogs                              1.42-1ubuntu2                          ext2/ext3/ext4 file system utilities ii  ecryptfs-utils                        96-0ubuntu3.1                          ecryptfs cryptographic filesystem (utilities) ii  ed                                    1.5-3                                  classic UNIX line editor ii  eject                                  2.1.5+deb1+cvs20081104-9                ejects CDs and operates CD-Changers under Linux ii  enblend                                4.0+dfsg-4ubuntu1                      image blending tool ii  enchant                                1.6.0-7                                Wrapper for various spell checker engines (binary programs) ii  enfuse                                4.0+dfsg-4ubuntu1                      image exposure blending tool ii  esound-common                          0.2.41-10build3                        Enlightened Sound Daemon - Common files ii  espeak                                1.46.02-0ubuntu1                        Multi-lingual software speech synthesizer ii  espeak-data                            1.46.02-0ubuntu1                        Multi-lingual software speech synthesizer: speech data files ii  evince                                3.4.0-0ubuntu1.7                        Document (PostScript, PDF) viewer ii  evince-common                          3.4.0-0ubuntu1.7                        Document (PostScript, PDF) viewer - common files ii  evolution-data-server-common          3.2.3-0ubuntu7.1                        architecture independent files for Evolution Data Server ii  exo-utils                              0.6.2-4                                Utility files for libexo ii  fakeroot                              1.18.2-1                                tool for simulating superuser privileges ii  ffmpeg                                4:0.8.9-0ubuntu0.12.04.1                Multimedia player, server, encoder and transcoder (transitional package) ii  file                                  5.09-2ubuntu0.3                        Determines file type using "magic" numbers ii  findutils                              4.4.2-4ubuntu1                          utilities for finding files--find, xargs ii  firefox                                29.0+build1-0ubuntu0.12.04.2            Safe and easy web browser from Mozilla ii  firefox-globalmenu                    29.0+build1-0ubuntu0.12.04.2            Safe and easy web browser from Mozilla (transitional package) ii  flashplugin-installer                  11.2.202.359ubuntu0.12.04.1            Adobe Flash Player plugin installer ii  fontconfig                            2.8.0-3ubuntu9.1                        generic font configuration library - support binaries ii  fontconfig-config                      2.8.0-3ubuntu9.1                        generic font configuration library - configuration ii  fonts-liberation                      1.07.0-2ubuntu0.1                      Fonts with the same metrics as Times, Arial and Courier ii  fonts-opensymbol                      2:102.2+LibO3.5.7-0ubuntu5              OpenSymbol TrueType font ii  foomatic-db-compressed-ppds            20120322-0ubuntu1                      OpenPrinting printer support - Compressed PPDs derived from the database ii  foomatic-db-engine                    4.0.8-2ubuntu1                          OpenPrinting printer support - programs ii  foomatic-filters                      4.0.16-0ubuntu0.2                      OpenPrinting printer support - filters ii  freeglut3                              2.6.0-1ubuntu3                          OpenGL Utility Toolkit ii  freepats                              20060219-1                              Free patch set for MIDI audio synthesis ii  friendly-recovery                      0.2.25                                  Make recovery more user-friendly ii  ftp                                    0.17-25                                classical file transfer client ii  fuse                                  2.8.6-2ubuntu2
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#5

Think, as Rob said, we need more info.  Looked at your info report -- don't see anything that jumps out as a trouble causer.  Did brief search on your laptop model and didn't see many serious issues with it either.

Can you describe the problem a bit more?  How often does it crash?  When does it crash?  (Immediately, or after using laptop for a while?)  Does the crashing coincide with using any particular program(s)?  Are there any warnings, error messages, etc.?

How new is your installation of Linux Lite?  If very recent, did you check to make sure the md5sum for the downloaded ISO file matched the one listed on the download page?  Maybe you had a corrupted ISO file.  Or, maybe the DVD was a bad burn.  If we can't figure out what is causing problem, you might want to burn another DVD after confirming the ISO's md5sum and re-install.

What is the printer model you are trying to get working?  Saw a reference in report to "Brother", so I'm guessing it is a Brother printer.  Did you check their site for drivers and instructions on installing them?  http://support.brother.com/g/b/index.aspx

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#6

Hi. Thanks for your response. The crashing is regular ( every day) and it seems to be when I am looking at sites such as youtube, Trademe etc. I purchased linux lite on a CD from Jerry Benzecon and installed it about 2 weeks ago. My printer is a brother DCP-J125. My opinion of Linux Lite is not very favourable to say the least.
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#7

By 'crashing' do you mean the pc is shutting down or programs suddenly stopping? Is this a Dell 820 laptop?
Brother printer - you require a driver for this, as you would on any linux operating system or early Windows OS. The link for the driver is here - http://support.brother.com/g/b/downloadl...all&os=128

If you're not happy with the operating system, let me know and I'll give you a full refund.

Download your free copy of Linux Lite today.

Jerry Bezencon
Linux Lite Creator

"Do not correct a fool, or he will hate you; correct a wise man and he will appreciate you."

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#8

(05-28-2014, 06:38 AM)junior70 link Wrote:  My opinion of Linux Lite is not very favourable to say the least.
Sorry to here that.  Whether or not you end up staying with LL, you've got my curiosity going.  Would like to try getting to the bottom of your problem if you don't mind continuing on with posts.

As Valtam asked, is the computer itself crashing (suddenly powering off) or are certain programs just locking up?  Sounds like a web browser problem from what you've stated so far.
*  What browser are you using -- Firefox, Chrome, etc.?
*  Does it only happen when on sites that have a lot of flash content?
*  List any browser addons that you may have installed.
*  Do any other programs cause "crashing" or lock-up problems?
    * If yes, is the web browser running at the same time?  What happens if no web browser being used?
*  Do you experience any problems when first booting up into LL?  If so, please describe.
*  Printer probably won't be a problem once you've got the right driver installed - so not going to get into that for right now.

If problem is "lock-ups" as opposed to the computer actually crashing and turning off, then you should be able to kill the specific program that is locked up without having to hard shutdown the computer.

Try opening a terminal through the Menu, or by hitting CTRL+ALT+DEL.
* Assuming you want to kill the frozen Firefox browser, enter the following command in terminal:
Code:
killall firefox

* Substitute correct name of program you need to kill in place of firefox if example doesn't apply.

* Run command a second time if doesn't work initially.

*  If still doesn't kill firefox, run it again but begin command with "sudo" and enter your password when asked:
Code:
sudo killall firefox

Doing the above should get rid of the locked up application without you having to hard shutdown the computer (which can create other problems).

Will wait to hear your feedback before guessing at anything.

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