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2020 dell xps 17" no sound. Dummy outpiut
#1
Have tried many linux distros since got my new Dell XPS 17". Understand I would have to wait until Linux Kernel 5.8 released as well as Pulseaudio 14.
I just switched from Macbook Pro and will not install Windows 10 no matter what problems I encounter. Computer list from lshw -short: any thoughts appreciated.


\H/W path          Device    Class          Description
========================================================
                              system        Computer
/0                            bus            Motherboard
/0/0                          memory        31GiB System memory
/0/1                          processor      Intel® Core™ i7-10750H CPU @ 2.60GH
/0/100                        bridge        10th Gen Core Processor Host Bridge/DRAM
/0/100/1                      bridge        Xeon E3-1200 v5/E3-1500 v5/6th Gen Core
/0/100/1/0                    display        NVIDIA Corporation
/0/100/2                      display        UHD Graphics
/0/100/4                      generic        Xeon E3-1200 v5/E3-1500 v5/6th Gen Core
/0/100/8                      generic        Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7t
/0/100/12                    generic        Comet Lake PCH Thermal Controller
/0/100/13                    communication  Intel Corporation
/0/100/14                    bus            Comet Lake USB 3.1 xHCI Host Controller
/0/100/14.2                  memory        RAM memory
/0/100/14.3        wlp0s20f3  network        Wi-Fi 6 AX201
/0/100/15                    bus            Comet Lake PCH Serial IO I2C Controller
/0/100/15.1                  bus            Comet Lake PCH Serial IO I2C Controller
/0/100/16                    communication  Comet Lake HECI Controller
/0/100/1b                    bridge        Comet Lake PCI Express Root Port #17
/0/100/1b/0                  storage        Micron Technology Inc
/0/100/1b.4                  bridge        Comet Lake PCI Express Root Port #21
/0/100/1b.4/0                storage        Micron Technology Inc
/0/100/1c                    bridge        Intel Corporation
/0/100/1c/0                  generic        RTS5260 PCI Express Card Reader
/0/100/1c.4                  bridge        Intel Corporation
/0/100/1c.4/0                bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1c.4/0/0              bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1c.4/0/0/0            generic        JHL7540 Thunderbolt 3 NHI [Titan Ridge 4
/0/100/1c.4/0/1              bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1c.4/0/2              bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1c.4/0/2/0            bus            JHL7540 Thunderbolt 3 USB Controller [Ti
/0/100/1c.4/0/4              bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d                    bridge        Comet Lake PCI Express Root Port #9
/0/100/1d/0                  bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d/0/0                bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d/0/0/0              generic        JHL7540 Thunderbolt 3 NHI [Titan Ridge 4
/0/100/1d/0/1                bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d/0/2                bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1d/0/2/0              bus            JHL7540 Thunderbolt 3 USB Controller [Ti
/0/100/1d/0/4                bridge        JHL7540 Thunderbolt 3 Bridge [Titan Ridg
/0/100/1f                    bridge        Intel Corporation
/0/100/1f.3                  multimedia    Comet Lake PCH cAVS
/0/100/1f.4                  bus            Comet Lake PCH SMBus Controller
/0/100/1f.5                  bus            Comet Lake PCH SPI Controller
/0/2                          system        PnP device PNP0c02
/0/3                          system        PnP device PNP0c02
/0/4                          system        PnP device PNP0c02
/0/5                          system        PnP device PNP0b00
/0/6                          generic        PnP device INT3f0d
/0/7                          input          PnP device PNP0303
/0/8                          generic        PnP device DLL098f
/0/9                          system        PnP device PNP0c02
/0/a                          system        PnP device PNP0c02
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#2
I had a strandge behavior that if I did not have anything plugged in the audio port, it would not detect it.
Try and connect speakers or headphones and reboot.
- TheDead (TheUxNo0b)

If my blabbering was helpful, please click my [Thank] link.
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#3
(09-11-2020, 10:42 PM)TheDead link Wrote: I had a strandge behavior that if I did not have anything plugged in the audio port, it would not detect it.
Try and connect speakers or headphones and reboot.
Hi!
It is a bug in the upgrade script that messes the GRUB installation. Possibly, only on UEFI firmware (my case).
I had to revert to Lite 5.2. See my previous post,

https://www.linuxliteos.com/forums/relea.../#msg55537
"It's easy to die for an idea. It's way harder TO LIVE for your idea!"
Current Machine:
Dell Precision T1700, 16 GB RAM, SSD Kingston A400, 480 GB.
Laptop:
ASUS X200MA , Intel® Celeron® N2830, 2 GB RAM, SSD Kingston A400, 480 GB.
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#4
(04-01-2021, 07:23 PM)Şerban S. link Wrote: It is a bug in the upgrade script that messes the GRUB installation. Possibly, only on UEFI firmware (my case).

Please stop making false statements.
Download your free copy of Linux Lite today.

Jerry Bezencon
Linux Lite Creator

"Do not correct a fool, or he will hate you; correct a wise man and he will appreciate you."

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#5
(04-01-2021, 07:23 PM)Şerban S. link Wrote: It is a bug in the upgrade script that messes the GRUB installation. Possibly, only on UEFI firmware (my case).

The bug I refer to is much "older" than that. I'm not sure but could go back to LiLi 3.x.
100% sure though that its was not 5.x, Upgrade or UEFI related since it was on last version 4 last I got it and in legacy.
Educated guess that it would be audio chipset brand / driver and or kernel related.
I will pay more attention next time I come accross the problem since I come across a system doing it from time to time.
Bonus: I think, pulseaudio --kill also solved it.
- TheDead (TheUxNo0b)

If my blabbering was helpful, please click my [Thank] link.
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#6
[member=37212]gks[/member]
Double check all the audio settings that a mute isn't enabled somewhere within... I recall something I had would mute...
Try as mentioned with other device - internal speaker, external/headphones - and ports?? if you have multiple...

perhaps the output of .. to see device/driver...
Code:
inxi -Fxz
LL4.8 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL5.8 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL4.8 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express  -- Shelved
BACK LL5.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA - Print Server
Running Linux Lite since LL2.2
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