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Problem Installing Updates using GUI - Printable Version

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Problem Installing Updates using GUI - m654321 - 03-26-2016

When I click on 'Install Updates' in the Menu I get the following error message: 'couldn't fetch the package cache information lists'
Is there a way of fixing this?

When the above happens (which is always at the moment) I use the terminal instead and type:

Code:
sudo apt-get update
sudo apt-get upgrade

Is that sufficient, or do I need to have the command 'install' somewhere in that code?

Thanks for your help
Mike

Re: Problem Installing Updates using GUI - LL-user - 03-26-2016

Hi m654321,

Have you seen and followed the post on top of the page?

UPDATE ERRORS - Copy this link: https://www.linuxliteos.com/forums/installing-software/fix-for-google-chrome-on-linux-lite/

You need to follow the instructions even if you don't have Google Chrome installed.

Hope that helps Smile

Re: Problem Installing Updates using GUI - m654321 - 03-26-2016

Yes thanks LL-user, I've seen the link at the top of the page but I don't have google chrome as a browser - I use firefox.

Mike

Re: Problem Installing Updates using GUI - Valtam - 03-26-2016

Please post the contents of /var/log/llupdates.log using the [ code ] tags.

Re: Problem Installing Updates using GUI - m654321 - 03-26-2016

@Jerry, this is the copied & pasted contents of the llupdates.log file...
Code:
Reading package lists...
Building dependency tree...
Reading state information...
The following packages have been kept back:
  icedtea-7-jre-jamvm libreoffice-base-core libreoffice-calc
  libreoffice-common libreoffice-core libreoffice-draw libreoffice-gnome
  libreoffice-gtk libreoffice-gtk3 libreoffice-help-en-gb
  libreoffice-help-en-us libreoffice-impress libreoffice-l10n-en-gb
  libreoffice-l10n-en-za libreoffice-math libreoffice-style-galaxy
  libreoffice-style-human libreoffice-writer linux-generic
  linux-headers-generic linux-image-generic linux-signed-generic
  linux-signed-image-generic openjdk-7-jre openjdk-7-jre-headless python3-uno
The following packages will be upgraded:
  ca-certificates glib-networking glib-networking-common
  glib-networking-services libgnutls-openssl27 libgnutls26 libgnutls26:i386
  libssl1.0.0 libssl1.0.0:i386 openssl pm-utils
11 to upgrade, 0 to newly install, 0 to remove and 26 not to upgrade.
Need to get 3,187 kB of archives.
After this operation, 1,024 B of additional disk space will be used.
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libgnutls-openssl27 amd64 2.12.23-12ubuntu2.5 [18.4 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libgnutls26 i386 2.12.23-12ubuntu2.5 [375 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libgnutls26 amd64 2.12.23-12ubuntu2.5 [393 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libssl1.0.0 i386 1.0.1f-1ubuntu2.17 [780 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libssl1.0.0 amd64 1.0.1f-1ubuntu2.17 [826 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main glib-networking-common all 2.40.0-1ubuntu0.1 [9,254 B]
Get:7 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main glib-networking-services amd64 2.40.0-1ubuntu0.1 [14.0 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main glib-networking amd64 2.40.0-1ubuntu0.1 [40.3 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main openssl amd64 1.0.1f-1ubuntu2.17 [490 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main ca-certificates all 20160104ubuntu0.14.04.1 [190 kB]
Get:11 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main pm-utils all 1.4.1-13ubuntu0.2 [51.0 kB]
Preconfiguring packages ...
Fetched 3,187 kB in 27s (114 kB/s)
(Reading database ... 151392 files and directories currently installed.)
Preparing to unpack .../libgnutls-openssl27_2.12.23-12ubuntu2.5_amd64.deb ...
Unpacking libgnutls-openssl27:amd64 (2.12.23-12ubuntu2.5) over (2.12.23-12ubuntu2.4) ...
Preparing to unpack .../libgnutls26_2.12.23-12ubuntu2.5_amd64.deb ...
De-configuring libgnutls26:i386 (2.12.23-12ubuntu2.4) ...
Unpacking libgnutls26:amd64 (2.12.23-12ubuntu2.5) over (2.12.23-12ubuntu2.4) ...
Preparing to unpack .../libgnutls26_2.12.23-12ubuntu2.5_i386.deb ...
Unpacking libgnutls26:i386 (2.12.23-12ubuntu2.5) over (2.12.23-12ubuntu2.4) ...
Preparing to unpack .../libssl1.0.0_1.0.1f-1ubuntu2.17_amd64.deb ...
De-configuring libssl1.0.0:i386 (1.0.1f-1ubuntu2.16) ...
Unpacking libssl1.0.0:amd64 (1.0.1f-1ubuntu2.17) over (1.0.1f-1ubuntu2.16) ...
Preparing to unpack .../libssl1.0.0_1.0.1f-1ubuntu2.17_i386.deb ...
Unpacking libssl1.0.0:i386 (1.0.1f-1ubuntu2.17) over (1.0.1f-1ubuntu2.16) ...
Preparing to unpack .../glib-networking-common_2.40.0-1ubuntu0.1_all.deb ...
Unpacking glib-networking-common (2.40.0-1ubuntu0.1) over (2.40.0-1) ...
Setting up glib-networking-common (2.40.0-1ubuntu0.1) ...
(Reading database ... 151392 files and directories currently installed.)
Preparing to unpack .../glib-networking-services_2.40.0-1ubuntu0.1_amd64.deb ...
Unpacking glib-networking-services (2.40.0-1ubuntu0.1) over (2.40.0-1) ...
Setting up glib-networking-services (2.40.0-1ubuntu0.1) ...
(Reading database ... 151392 files and directories currently installed.)
Preparing to unpack .../glib-networking_2.40.0-1ubuntu0.1_amd64.deb ...
Unpacking glib-networking:amd64 (2.40.0-1ubuntu0.1) over (2.40.0-1) ...
Processing triggers for libglib2.0-0:amd64 (2.40.2-0ubuntu1) ...
Setting up libgnutls26:amd64 (2.12.23-12ubuntu2.5) ...
Setting up libgnutls26:i386 (2.12.23-12ubuntu2.5) ...
Setting up glib-networking:amd64 (2.40.0-1ubuntu0.1) ...
Processing triggers for libc-bin (2.19-0ubuntu6.7) ...
(Reading database ... 151392 files and directories currently installed.)
Preparing to unpack .../openssl_1.0.1f-1ubuntu2.17_amd64.deb ...
Unpacking openssl (1.0.1f-1ubuntu2.17) over (1.0.1f-1ubuntu2.16) ...
Preparing to unpack .../ca-certificates_20160104ubuntu0.14.04.1_all.deb ...
Unpacking ca-certificates (20160104ubuntu0.14.04.1) over (20141019ubuntu0.14.04.1) ...
Preparing to unpack .../pm-utils_1.4.1-13ubuntu0.2_all.deb ...
Unpacking pm-utils (1.4.1-13ubuntu0.2) over (1.4.1-13ubuntu0.1) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up libgnutls-openssl27:amd64 (2.12.23-12ubuntu2.5) ...
Setting up libssl1.0.0:i386 (1.0.1f-1ubuntu2.17) ...
Setting up libssl1.0.0:amd64 (1.0.1f-1ubuntu2.17) ...
Setting up openssl (1.0.1f-1ubuntu2.17) ...
Setting up ca-certificates (20160104ubuntu0.14.04.1) ...
Setting up pm-utils (1.4.1-13ubuntu0.2) ...
Processing triggers for libc-bin (2.19-0ubuntu6.7) ...
Processing triggers for ca-certificates (20160104ubuntu0.14.04.1) ...
Updating certificates in /etc/ssl/certs... 19 added, 19 removed; done.
Running hooks in /etc/ca-certificates/update.d....
Adding debian:CA_WoSign_ECC_Root.pem
Adding debian:Certification_Authority_of_WoSign_G2.pem
Adding debian:Certinomis_-_Root_CA.pem
Adding debian:CFCA_EV_ROOT.pem
Adding debian:COMODO_RSA_Certification_Authority.pem
Adding debian:Entrust_Root_Certification_Authority_-_EC1.pem
Adding debian:Entrust_Root_Certification_Authority_-_G2.pem
Adding debian:GlobalSign_ECC_Root_CA_-_R4.pem
Adding debian:GlobalSign_ECC_Root_CA_-_R5.pem
Adding debian:IdenTrust_Commercial_Root_CA_1.pem
Adding debian:IdenTrust_Public_Sector_Root_CA_1.pem
Adding debian:OISTE_WISeKey_Global_Root_GB_CA.pem
Adding debian:Staat_der_Nederlanden_EV_Root_CA.pem
Adding debian:Staat_der_Nederlanden_Root_CA_-_G3.pem
Adding debian:S-TRUST_Universal_Root_CA.pem
Adding debian:TÜRKTRUST_Elektronik_Sertifika_Hizmet_Sağlayıcısı_H5.pem
Adding debian:TÜRKTRUST_Elektronik_Sertifika_Hizmet_Sağlayıcısı_H6.pem
Adding debian:USERTrust_ECC_Certification_Authority.pem
Adding debian:USERTrust_RSA_Certification_Authority.pem
Removing debian:America_Online_Root_Certification_Authority_1.pem
Removing debian:America_Online_Root_Certification_Authority_2.pem
Removing debian:A-Trust-nQual-03.pem
Removing debian:Buypass_Class_3_CA_1.pem
Removing debian:ComSign_Secured_CA.pem
Removing debian:Digital_Signature_Trust_Co._Global_CA_1.pem
Removing debian:Digital_Signature_Trust_Co._Global_CA_3.pem
Removing debian:E-Guven_Kok_Elektronik_Sertifika_Hizmet_Saglayicisi.pem
Removing debian:GTE_CyberTrust_Global_Root.pem
Removing debian:TC_TrustCenter_Class_2_CA_II.pem
Removing debian:TC_TrustCenter_Universal_CA_I.pem
Removing debian:Thawte_Premium_Server_CA.pem
Removing debian:Thawte_Server_CA.pem
Removing debian:TURKTRUST_Certificate_Services_Provider_Root_1.pem
Removing debian:TURKTRUST_Certificate_Services_Provider_Root_2.pem
Removing debian:UTN_DATACorp_SGC_Root_CA.pem
Removing debian:Verisign_Class_4_Public_Primary_Certification_Authority_-_G3.pem
Removing debian:spi-cacert-2008.pem
Removing debian:SG_TRUST_SERVICES_RACINE.pem
done.
done.


Re: Problem Installing Updates using GUI - Valtam - 03-26-2016

Delete that log file, run Install Updates from the Menu, then repost the new log.

Re: Problem Installing Updates using GUI - m654321 - 03-26-2016

@Jerry...
Quote:Delete that log file, run Install Updates from the Menu, then repost the new log.

The above was done, PC rebooted, but I still get the same message 'couldn't fetch the package cache information lists'
when I click on 'Install Updates' in Menu.

Mike

Re: Problem Installing Updates using GUI - Wirezfree - 03-26-2016

Even if you don't use or have Chrome...
Have you run the commands:
Code:
sudo sed -i -e 's/deb http/deb [arch=amd64] http/' "/etc/apt/sources.list.d/google-chrome.list"
sudo sed -i -e 's/deb http/deb [arch=amd64] http/' "/opt/google/chrome/cron/google-chrome"
((The 2nd command will error if you don't have Chrome, ignore))

Re: Problem Installing Updates using GUI - Valtam - 03-26-2016

(03-26-2016, 04:01 PM)m654321 link Wrote: @Jerry...
Quote:Delete that log file, run Install Updates from the Menu, then repost the new log.

The above was done, PC rebooted, but I still get the same message 'couldn't fetch the package cache information lists'
when I click on 'Install Updates' in Menu.

Mike

Still waiting for you to repost the new log as requested. Cheers.

Re: Problem Installing Updates using GUI - m654321 - 03-27-2016

Quote:[size=1em]sudo sed -i -e 's/deb http/deb [arch=amd64] http/' "/etc/apt/sources.list.d/google-chrome.list"
sudo sed -i -e 's/deb http/deb [arch=amd64] http/' "/opt/google/chrome/cron/google-chrome"[/size]

@wirezfree...
After doing the quoted bit you suggested above, I rebooted, clicked on 'install updates' and didn't get the Error Message -
instead I got the more normal 'No Updates Available' with the green tick , suggesting the alternative updating method
that I'd used (i.e. command line using terminal) had done its job. Thanks very much Dave.
[size=1em]
@Jerry...
[/size]
Quote:[size=1em]Still waiting for you to repost the new log as requested. Cheers.[/size]
[size=1em]
I've checked but no new llupdates.log file has been created.  Presumably this is because
LL is already up to date, as mentioned immediately above to wirezfree. However,
I will check the llupdates.log the next time it updates using GUI.

Thanks guys - the above was really helpful.
Cheers
Mike
[/size]