Support Requests - CLICK TO READ BEFORE POSTING



Posted by: LordMiscrit
04-02-2016, 04:43 PM
Forum: Introductions
- Replies (7)

Hi guys! Nice to meet you!
I'm Lord Miscrit, IT student at Polytechnic University of Turin  Smile

I'm trying LL for some days.. it's incredibly fast!




Posted by: Dragoljub
04-02-2016, 04:15 PM
Forum: Other
- Replies (2)

Why some files will not be executed, when software installation is downloaded? Is it because it is build for a different Linux?

I have readme file for some open source accounting software, I would like to try it, it says "Briefly, the shell command `./configure && make && make install'
should configure, build, and install this package." What this means, how to install?



Posted by: Dragoljub
04-02-2016, 02:50 PM
Forum: Other
- Replies (3)

I would like to know, do we need firewall and anti-virus applications on Linux systems? There are links for installing these applications, but is it safer to leave original system files without installing additional software?



Posted by: paul1149
04-01-2016, 11:58 PM
Forum: Installing Software
- Replies (2)

Hi,


I'm running LL 2.8 x64. I currently have WINE 1.7, 1.7-amd64 and 1.7-i386:i386 installed, in addition to winetricks, wine-gecko2.40, wine-geccko2.34-i386 and wine-mono4.5.4.


I'm not sure if all those are necessary. I think most of the secondary ones were requested by programs.


I see WINE 1.8 is available in the repository. And V. 1.97 has just come out, though it's not in the repository yet.


I'm wondering if it's a good idea to upgrade, whether I should leave well enough alone, or wait for LL 3.0 before making the decision. Any input would be appreciated.



Posted by: mandoran
04-01-2016, 06:00 PM
Forum: Printing and Scanning
- Replies (5)

I've always dreaded trying to get printers to work on Linux, and it doesn't help with old ones, even if they still can perform like new.

A few months ago I finally got my Pixma IP5000 working perfectly, connected to my Linux Lite laptop which runs LL 2.4 - the instructions in the LL manual, plus a lot of printer settings tweaking, all fine.

Just installed a new (refurbished) office desktop running LL 2.8, and connected the Pixma as instructed and the way it worked last time, but no luck now, it cannot print at all, things just stop in the queue with instant error messages. I have the troubleshooting txt file that results if that might help.

Any and all advice and suggestions welcome, I am baffled. Windows stopped supporting the printer drivers with XP, so I might cobble together a Virtual Box running XP again, but would prefer to return to the recent pleasure of everything running smoothly on LL.



Posted by: m654321
04-01-2016, 06:03 AM
Forum: Other
- Replies (1)

I've another question about VMs, looking ahead to June when LL3.0 is released.
When upgrading from LL2.8 to LL3.0 I will need to do a clean install  as I've understood
that Lite Upgrade won't work when upgrading from one LL series to another. However, I want
my existing VMs to continue working in LL3.0.  How do I ensure this?

Before you answer you will need to know that:
- I have two physical SSD drives in my PC, SSD1 and SSD2
- SSD1 is the primary drive, where LL is installed as has separate root & home partitions
- SSD2 is purely for data storage (including the VMs), its directories being symlinked to /home on SDA1

Many thanks again for your advice.
Mike



Posted by: aviceda
04-01-2016, 04:24 AM
Forum: Security & Bug Fixes
- Replies (6)

Hi All, wonder if someone would know what to do in this scenario? I recently sung the praises of the photo-editing program Darktable but had to install a later version (previous ones wouldn't accept my new camera RAW software format) I installed v2.02 using the PPA and last week it was 'upgraded' through the Software Updater' to v2.03, however it appears to have been compromised and the front-end is suggesting that 'Darktable' is now a simple tetris-type game.  Wink

[Image: BGwG8ZN.jpg]

How do I inform the Darktable developers that this has occurred?

Excuse my ignorance on the subject, I'm only an amateur hobbyist Wink

Tom



Posted by: Jan
04-01-2016, 04:07 AM
Forum: Printing and Scanning
- Replies (1)

For some reason it seems that Canon Image Class printers are particularly difficult to install on Linux.

After completing the installation of Linux Lite 2.8 I went to the Help Manual and followed exactly the procedure outlined for installing Canon printers.  Everything seemed to go well.  As per the instructions, I then opened Menu → System → Install/Remove Software and searched for my printer name and – yup, there it was – Canon NF 4500w series CNUSB #1.  Unfortunately, there is still no driver and I get the error message, “Missing Printer Driver”.  For some reason, although the recommended printer driver has been downloaded, it's still not being detected, despite following the steps outlined above.

Fortunately, the remedy for this dilemma I found on the Ubuntu Forums.  (See topic titled: “Re: Canon Imageclass MF4570dn printer with Ubuntu 14.04 LTS” at  http://ubuntuforums.org/showthread.php?t=2227343)

The most recent Linux_UFRII _PrinterDriver as of February 2016 is now version 3.10.  I followed the instructions from the Ubuntu forums website above, except that when I got to the terminal command

tar -zxvf Linux_UFRII_PrinterDriver_V280_uk_EN.tar.gz 

I substituted 310 for 280.

Since I have a 32 bit system, I changed the next line as well to reflect that, so the following line became

cd Linux_UFRII_PrinterDriver_V310_uk_EN/32-bit_Driver/Debian

After typing the command

ls

the two files that appeared were

cndrvcups.common_3.40-1_i386.deb and cndrvcups-ufr2-uk_3.10_1i386.deb

therefore, the next two command lines I entered were

sudo dpkg -i cndrvcups-common_3.40-1_i386.deb

sudo dpkg -i cndrvcups-ufr2-uk_3.10-1_i386.deb

I continued to follow the procedure as listed on the ubuntu forums site and restarted the CUPS.

When I got to the part that reads:

“we are looking for a reply like
lpd://172.23.2.72/CANON-MF4570dw”

Instead, my reply was

direct usb://Canon.MF4500w%20series?serial=01220B1185d&interface=1 
direct usb://Canon.MF4500w%20series?serial=01220B1185d&interface=2

Following this I entered the command

sudo /usr/sbin/lpadmin -p Canon-MF4500w -m CNCUPSIR 4500ZK.ppd -v lpd://direct usb/Canon-MF4500w -E

In response to the above I got an error message:

Unknown argument l padmin: usb/Canon-4500w.

Totally frustrated with my continued lack of progress, I went back to the Add printer screen and noticed the option to print a test page which had not been there before. 

Honestly, I just about fell off my chair when the printer printed it!

The Printer Test Page indicates the driver is: CNM4500ZK.PPD

I don't know why this has worked.  Because I'm very new to both Linux and Linux Lite, I don't understand what the above commands mean but thought I would document what I've done here with the hope it might be useful to others. 



Posted by: LordMiscrit
03-30-2016, 05:49 PM
Forum: Installing Linux Lite
- Replies (7)

Hi Guys.
I have a dual boot with Ubuntu 14 and Windows 10, i would like to delete completely ubuntu and install Linux Lite.
Is it possible to do that without modifying partitions?
Actually i just need to keep windows 10 partition intact.

[Image: 1zv4vip.jpg]



Posted by: m654321
03-30-2016, 04:38 PM
Forum: Other
- Replies (6)

I am unable to open gparted, using either the 'gui' or 'terminal' methods.
This is the output from the terminal when I use that method...

Code:
mike@LL-G750JS:~$ sudo su [sudo] password for mike: root@LL-G750JS:/home/mike# gparted hal-lock: symbol lookup error: hal-lock: undefined symbol: libhal_acquire_global_interface_lock

This may seems familiar to you Shaggytwodope & Wirezfree, as I posted this a short while ago but since have had no
joy resolving this issue so am recycling it again...

Any help much appreciated.
Mike