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Problem with Videocard and Wifi adapter drivers

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Problem with Videocard and Wifi adapter drivers
« on: July 10, 2020, 09:39:04 PM »
 

Cuc Cu

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  • VIDEO CARD: Nvidia Geforce 9400M G
Hi guys,

I'm a newbie to Linux and recently just install Linux Lite 5 on my old Alienware M17x laptop. Everything seems fine after the installation but when I followed the guide to update the drivers for graphic card and wifi adapter then having problem with booting. The weird thing is everything works just fine at the beginning without update the drivers, I can get wifi connection except the speed is kinda slow for my regular speed when I use with Windows. Could you guys please help me out with it or any recommendations for what I need to do now ? I can just ignore updating the drivers and keep using it this way but I wanna make the internet connection faster. Any help would be appreciated !
 


Re: Problem with Videocard and Wifi adapter drivers
« Reply #1 on: July 11, 2020, 04:16:38 AM »
 

Şerban S.

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[...] Alienware M17x laptop. [...] I wanna make the internet connection faster. [...]

Hello!

I assume that the machine is:
Laptop Alienware M17x Nebula Red, Intel® Core™ i7-820QM 1.73GHz, 6GB, 128GB SSD, Ati Radeon HD5870 1GB.
This is the only match I could find.
If this is the case, it's a very good machine.

This is what I would do:
Scenario 1
1. Keep the default installation video drivers.
2. Update the network chipset drivers.
3. Check if all went OK and the connection speed is the one stated by the ISP provider, on your internet services contract. Never expect a high speed on WiFi, regardless the bla-bla of any marketing campaign. This is technology, and has nothing to do with the marketing goals.

I really doubt your speed connection is slowed down by Linux. I'd rather suspect faulty or intentional Windows utilities faked reports on speed connection. It's a marketing bubble.
Use online speed testing services, more than one, and consider the average value.
WiFi speed, is always at most 30% of your WIRED connection.
Use a wired connection and check the speed.

Good luck! :)


"It's easy to die for an idea. It's way harder TO LIVE for your idea!"
Current Machine:
 Dell Precision T1700, 16 GB RAM, 240 GB SSD.
Laptop:
 Lenovo ThinkPad T400 + SSD Kingston A 400, 480 GB.
 

Re: Problem with Videocard and Wifi adapter drivers
« Reply #2 on: July 11, 2020, 08:49:39 AM »
 

Cuc Cu

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  • CPU: Core 2 Duo T9600 2.8GHz

  • MEMORY: 8Gb

  • VIDEO CARD: Nvidia Geforce 9400M G
[...] Alienware M17x laptop. [...] I wanna make the internet connection faster. [...]

Hello!

I assume that the machine is:
Laptop Alienware M17x Nebula Red, Intel® Core™ i7-820QM 1.73GHz, 6GB, 128GB SSD, Ati Radeon HD5870 1GB.
This is the only match I could find.
If this is the case, it's a very good machine.

This is what I would do:
Scenario 1
1. Keep the default installation video drivers.
2. Update the network chipset drivers.
3. Check if all went OK and the connection speed is the one stated by the ISP provider, on your internet services contract. Never expect a high speed on WiFi, regardless the bla-bla of any marketing campaign. This is technology, and has nothing to do with the marketing goals.

I really doubt your speed connection is slowed down by Linux. I'd rather suspect faulty or intentional Windows utilities faked reports on speed connection. It's a marketing bubble.
Use online speed testing services, more than one, and consider the average value.
WiFi speed, is always at most 30% of your WIRED connection.
Use a wired connection and check the speed.

Good luck! :)




Thanks for your help but my M17x is a very old version one which is Core 2 Duo T9600 2.8GHz with Dual Nvidia Graphic Cards Geforce 260M and 9400M. But somehow, linux only recognizes the 9400M. About the wifi adapter, if I update its driver then wifi not working anymore as well as the graphic card. Here is what it shows https://ibb.co/WWx4Gsq
 

Re: Problem with Videocard and Wifi adapter drivers
« Reply #3 on: July 11, 2020, 04:05:50 PM »
 

Şerban S.

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  • Kernel: 5.x
[...] Core 2 Duo T9600 2.8GHz with Dual Nvidia Graphic Cards Geforce 260M and 9400M. [...] Linux only recognizes the 9400M.

Linux has nothing to do with "recognizing" anything.
Linux only provides the necessary drivers according to the hardware list built on POST.
So you need to enter your BIOS and choose the primary display.
Since the default was  GeForce 9400M, I recommend you to switch on GeForce 260M.

After this, save the BIOS settings and reboot.

Entering the same app you screen-captured, you should be able to see the new driver.
Should be something like  "NVidia 260.19.21"

https://www.nvidia.com/Download/driverResults.aspx/24788/en-us

Give it a test.
Maybe this time will work everything, although, I had myself trouble with GeForce GT630 OEM (GK107).
I switched to the Intel GPU (HD 4600) which gives far better results than NVidia.

[...] About the wifi adapter, if I update its driver then wifi not working anymore as well as the graphic card. [...]

That is pretty weird.
According to the screen capture, there is only one driver available for the LAN/WiFi chipset. This should work.
Search with Google for articles on this topic, maybe there is something that has to be done in order to prevent drivers to overlap for whatever reason.
This I guess requires some more practice in using Synaptic Package Manager and GDebi Package Manager in order to be able to install and uninstall securely any driver.
Leaving installations leftovers and installing something else, leads mostly to conflicts and hardware behaviour becomes impredictible.

Good Luck! :)
"It's easy to die for an idea. It's way harder TO LIVE for your idea!"
Current Machine:
 Dell Precision T1700, 16 GB RAM, 240 GB SSD.
Laptop:
 Lenovo ThinkPad T400 + SSD Kingston A 400, 480 GB.
 

Re: Problem with Videocard and Wifi adapter drivers
« Reply #4 on: July 11, 2020, 09:02:59 PM »
 

Cuc Cu

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  • Linux Lite Member

  • Linux Lite: 5.0 64bit

  • CPU: Core 2 Duo T9600 2.8GHz

  • MEMORY: 8Gb

  • VIDEO CARD: Nvidia Geforce 9400M G
[...] Core 2 Duo T9600 2.8GHz with Dual Nvidia Graphic Cards Geforce 260M and 9400M. [...] Linux only recognizes the 9400M.

Linux has nothing to do with "recognizing" anything.
Linux only provides the necessary drivers according to the hardware list built on POST.
So you need to enter your BIOS and choose the primary display.
Since the default was  GeForce 9400M, I recommend you to switch on GeForce 260M.

After this, save the BIOS settings and reboot.

Entering the same app you screen-captured, you should be able to see the new driver.
Should be something like  "NVidia 260.19.21"

https://www.nvidia.com/Download/driverResults.aspx/24788/en-us

Give it a test.
Maybe this time will work everything, although, I had myself trouble with GeForce GT630 OEM (GK107).
I switched to the Intel GPU (HD 4600) which gives far better results than NVidia.

[...] About the wifi adapter, if I update its driver then wifi not working anymore as well as the graphic card. [...]

That is pretty weird.
According to the screen capture, there is only one driver available for the LAN/WiFi chipset. This should work.
Search with Google for articles on this topic, maybe there is something that has to be done in order to prevent drivers to overlap for whatever reason.
This I guess requires some more practice in using Synaptic Package Manager and GDebi Package Manager in order to be able to install and uninstall securely any driver.
Leaving installations leftovers and installing something else, leads mostly to conflicts and hardware behaviour becomes impredictible.

Good Luck! :)

Yeah this is pretty weird even though I'm no expert to Linux but I did try getting into BIOS and there's no option for me to switch around the graphic cards. I guess I just should stick with what it's right now and accept it. Was hoping there would be a solution for my old laptop. But thanks anyways for your help.
 

Re: Problem with Videocard and Wifi adapter drivers
« Reply #5 on: July 12, 2020, 08:22:00 AM »
 

Şerban S.

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  • MEMORY: 16Gb

  • VIDEO CARD: Intel® HD Graphics 4600 + NVidia GK107 (GeForce GT630 OEM)

  • Kernel: 5.x
Hi, again!
Can you post here the result of this command?
Maybe this will help me figure out what is going on out there...

Code: [Select]
inxi -c 0 -ACdGMNSz
This command lists all available hardware of the machine.
Based on this info, maybe we can find some solution to the problem.
The BIOS thing, looks to me unbelivable! Why would you have two graphic cards, if only one is available to the system?!

Goog luck, again! :)
"It's easy to die for an idea. It's way harder TO LIVE for your idea!"
Current Machine:
 Dell Precision T1700, 16 GB RAM, 240 GB SSD.
Laptop:
 Lenovo ThinkPad T400 + SSD Kingston A 400, 480 GB.
 

Re: Problem with Videocard and Wifi adapter drivers
« Reply #6 on: July 12, 2020, 09:00:55 AM »
 

Cuc Cu

  • New to Forums
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  • Linux Lite Member

  • Linux Lite: 5.0 64bit

  • CPU: Core 2 Duo T9600 2.8GHz

  • MEMORY: 8Gb

  • VIDEO CARD: Nvidia Geforce 9400M G
Hi, again!
Can you post here the result of this command?
Maybe this will help me figure out what is going on out there...

Code: [Select]
inxi -c 0 -ACdGMNSz
This command lists all available hardware of the machine.
Based on this info, maybe we can find some solution to the problem.
The BIOS thing, looks to me unbelivable! Why would you have two graphic cards, if only one is available to the system?!

Goog luck, again! :)

Here it is
https://ibb.co/v32Z4Z9
 

Re: Problem with Videocard and Wifi adapter drivers
« Reply #7 on: July 13, 2020, 02:26:31 AM »
 

Şerban S.

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  • Linux Lite: 5.0 64bit

  • CPU: Intel® Core™ i7-4790

  • MEMORY: 16Gb

  • VIDEO CARD: Intel® HD Graphics 4600 + NVidia GK107 (GeForce GT630 OEM)

  • Kernel: 5.x
Hi!
According to the system synopsis, the primary display device is G92M aka GeForce GTX 260M.
That means that there is an option in BIOS.
Check every option in depth.
The only thing I can do is show you a capture of my UEFI screen. Maybe that will help.

This is how my firmware looks like and what you should look for:

https://www.facebook.com/photo.php?fbid=3055016107879613

There is for certain a kind of "Video" option. As you see, it is a Dell too. My wife's machine is a Dell Inspiron N5030. Close to yours so I have some practice with Dell firmware.
There is the list of available displays and an option for the primary display or, like in my case an "Auto", which means you have at least two outputs and there is also a possibility that there is a hardware switch somewhere on the case that enables/disables one or the other GPU.
Last Edit: July 13, 2020, 02:56:36 AM by Şerban S.
"It's easy to die for an idea. It's way harder TO LIVE for your idea!"
Current Machine:
 Dell Precision T1700, 16 GB RAM, 240 GB SSD.
Laptop:
 Lenovo ThinkPad T400 + SSD Kingston A 400, 480 GB.
 


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Linux Lite 5.0 Final is now available for download and installation