Linux Lite Forums

Full Version: Problem Installing Updates using GUI
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Pages: 1 2
When I click on 'Install Updates' in the Menu I get the following error message: 'couldn't fetch the package cache information lists'
Is there a way of fixing this?

When the above happens (which is always at the moment) I use the terminal instead and type:

Code:
sudo apt-get update
sudo apt-get upgrade

Is that sufficient, or do I need to have the command 'install' somewhere in that code?

Thanks for your help
Mike
Hi m654321,

Have you seen and followed the post on top of the page?

UPDATE ERRORS
- Copy this link: https://www.linuxliteos.com/forums/insta...inux-lite/

You need to follow the instructions even if you don't have Google Chrome installed.

Hope that helps Smile
Yes thanks LL-user, I've seen the link at the top of the page but I don't have google chrome as a browser - I use firefox.

Mike
Please post the contents of /var/log/llupdates.log using the [ code ] tags.
@Jerry, this is the copied & pasted contents of the llupdates.log file...
Code:
Reading package lists...
Building dependency tree...
Reading state information...
The following packages have been kept back:
  icedtea-7-jre-jamvm libreoffice-base-core libreoffice-calc
  libreoffice-common libreoffice-core libreoffice-draw libreoffice-gnome
  libreoffice-gtk libreoffice-gtk3 libreoffice-help-en-gb
  libreoffice-help-en-us libreoffice-impress libreoffice-l10n-en-gb
  libreoffice-l10n-en-za libreoffice-math libreoffice-style-galaxy
  libreoffice-style-human libreoffice-writer linux-generic
  linux-headers-generic linux-image-generic linux-signed-generic
  linux-signed-image-generic openjdk-7-jre openjdk-7-jre-headless python3-uno
The following packages will be upgraded:
  ca-certificates glib-networking glib-networking-common
  glib-networking-services libgnutls-openssl27 libgnutls26 libgnutls26:i386
  libssl1.0.0 libssl1.0.0:i386 openssl pm-utils
11 to upgrade, 0 to newly install, 0 to remove and 26 not to upgrade.
Need to get 3,187 kB of archives.
After this operation, 1,024 B of additional disk space will be used.
Get:1 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libgnutls-openssl27 amd64 2.12.23-12ubuntu2.5 [18.4 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libgnutls26 i386 2.12.23-12ubuntu2.5 [375 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libgnutls26 amd64 2.12.23-12ubuntu2.5 [393 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libssl1.0.0 i386 1.0.1f-1ubuntu2.17 [780 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main libssl1.0.0 amd64 1.0.1f-1ubuntu2.17 [826 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main glib-networking-common all 2.40.0-1ubuntu0.1 [9,254 B]
Get:7 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main glib-networking-services amd64 2.40.0-1ubuntu0.1 [14.0 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main glib-networking amd64 2.40.0-1ubuntu0.1 [40.3 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main openssl amd64 1.0.1f-1ubuntu2.17 [490 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main ca-certificates all 20160104ubuntu0.14.04.1 [190 kB]
Get:11 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main pm-utils all 1.4.1-13ubuntu0.2 [51.0 kB]
Preconfiguring packages ...
Fetched 3,187 kB in 27s (114 kB/s)
(Reading database ... 151392 files and directories currently installed.)
Preparing to unpack .../libgnutls-openssl27_2.12.23-12ubuntu2.5_amd64.deb ...
Unpacking libgnutls-openssl27:amd64 (2.12.23-12ubuntu2.5) over (2.12.23-12ubuntu2.4) ...
Preparing to unpack .../libgnutls26_2.12.23-12ubuntu2.5_amd64.deb ...
De-configuring libgnutls26:i386 (2.12.23-12ubuntu2.4) ...
Unpacking libgnutls26:amd64 (2.12.23-12ubuntu2.5) over (2.12.23-12ubuntu2.4) ...
Preparing to unpack .../libgnutls26_2.12.23-12ubuntu2.5_i386.deb ...
Unpacking libgnutls26:i386 (2.12.23-12ubuntu2.5) over (2.12.23-12ubuntu2.4) ...
Preparing to unpack .../libssl1.0.0_1.0.1f-1ubuntu2.17_amd64.deb ...
De-configuring libssl1.0.0:i386 (1.0.1f-1ubuntu2.16) ...
Unpacking libssl1.0.0:amd64 (1.0.1f-1ubuntu2.17) over (1.0.1f-1ubuntu2.16) ...
Preparing to unpack .../libssl1.0.0_1.0.1f-1ubuntu2.17_i386.deb ...
Unpacking libssl1.0.0:i386 (1.0.1f-1ubuntu2.17) over (1.0.1f-1ubuntu2.16) ...
Preparing to unpack .../glib-networking-common_2.40.0-1ubuntu0.1_all.deb ...
Unpacking glib-networking-common (2.40.0-1ubuntu0.1) over (2.40.0-1) ...
Setting up glib-networking-common (2.40.0-1ubuntu0.1) ...
(Reading database ... 151392 files and directories currently installed.)
Preparing to unpack .../glib-networking-services_2.40.0-1ubuntu0.1_amd64.deb ...
Unpacking glib-networking-services (2.40.0-1ubuntu0.1) over (2.40.0-1) ...
Setting up glib-networking-services (2.40.0-1ubuntu0.1) ...
(Reading database ... 151392 files and directories currently installed.)
Preparing to unpack .../glib-networking_2.40.0-1ubuntu0.1_amd64.deb ...
Unpacking glib-networking:amd64 (2.40.0-1ubuntu0.1) over (2.40.0-1) ...
Processing triggers for libglib2.0-0:amd64 (2.40.2-0ubuntu1) ...
Setting up libgnutls26:amd64 (2.12.23-12ubuntu2.5) ...
Setting up libgnutls26:i386 (2.12.23-12ubuntu2.5) ...
Setting up glib-networking:amd64 (2.40.0-1ubuntu0.1) ...
Processing triggers for libc-bin (2.19-0ubuntu6.7) ...
(Reading database ... 151392 files and directories currently installed.)
Preparing to unpack .../openssl_1.0.1f-1ubuntu2.17_amd64.deb ...
Unpacking openssl (1.0.1f-1ubuntu2.17) over (1.0.1f-1ubuntu2.16) ...
Preparing to unpack .../ca-certificates_20160104ubuntu0.14.04.1_all.deb ...
Unpacking ca-certificates (20160104ubuntu0.14.04.1) over (20141019ubuntu0.14.04.1) ...
Preparing to unpack .../pm-utils_1.4.1-13ubuntu0.2_all.deb ...
Unpacking pm-utils (1.4.1-13ubuntu0.2) over (1.4.1-13ubuntu0.1) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up libgnutls-openssl27:amd64 (2.12.23-12ubuntu2.5) ...
Setting up libssl1.0.0:i386 (1.0.1f-1ubuntu2.17) ...
Setting up libssl1.0.0:amd64 (1.0.1f-1ubuntu2.17) ...
Setting up openssl (1.0.1f-1ubuntu2.17) ...
Setting up ca-certificates (20160104ubuntu0.14.04.1) ...
Setting up pm-utils (1.4.1-13ubuntu0.2) ...
Processing triggers for libc-bin (2.19-0ubuntu6.7) ...
Processing triggers for ca-certificates (20160104ubuntu0.14.04.1) ...
Updating certificates in /etc/ssl/certs... 19 added, 19 removed; done.
Running hooks in /etc/ca-certificates/update.d....
Adding debian:CA_WoSign_ECC_Root.pem
Adding debian:Certification_Authority_of_WoSign_G2.pem
Adding debian:Certinomis_-_Root_CA.pem
Adding debian:CFCA_EV_ROOT.pem
Adding debian:COMODO_RSA_Certification_Authority.pem
Adding debian:Entrust_Root_Certification_Authority_-_EC1.pem
Adding debian:Entrust_Root_Certification_Authority_-_G2.pem
Adding debian:GlobalSign_ECC_Root_CA_-_R4.pem
Adding debian:GlobalSign_ECC_Root_CA_-_R5.pem
Adding debian:IdenTrust_Commercial_Root_CA_1.pem
Adding debian:IdenTrust_Public_Sector_Root_CA_1.pem
Adding debian:OISTE_WISeKey_Global_Root_GB_CA.pem
Adding debian:Staat_der_Nederlanden_EV_Root_CA.pem
Adding debian:Staat_der_Nederlanden_Root_CA_-_G3.pem
Adding debian:S-TRUST_Universal_Root_CA.pem
Adding debian:TÜRKTRUST_Elektronik_Sertifika_Hizmet_Sağlayıcısı_H5.pem
Adding debian:TÜRKTRUST_Elektronik_Sertifika_Hizmet_Sağlayıcısı_H6.pem
Adding debian:USERTrust_ECC_Certification_Authority.pem
Adding debian:USERTrust_RSA_Certification_Authority.pem
Removing debian:America_Online_Root_Certification_Authority_1.pem
Removing debian:America_Online_Root_Certification_Authority_2.pem
Removing debian:A-Trust-nQual-03.pem
Removing debian:Buypass_Class_3_CA_1.pem
Removing debian:ComSign_Secured_CA.pem
Removing debian:Digital_Signature_Trust_Co._Global_CA_1.pem
Removing debian:Digital_Signature_Trust_Co._Global_CA_3.pem
Removing debian:E-Guven_Kok_Elektronik_Sertifika_Hizmet_Saglayicisi.pem
Removing debian:GTE_CyberTrust_Global_Root.pem
Removing debian:TC_TrustCenter_Class_2_CA_II.pem
Removing debian:TC_TrustCenter_Universal_CA_I.pem
Removing debian:Thawte_Premium_Server_CA.pem
Removing debian:Thawte_Server_CA.pem
Removing debian:TURKTRUST_Certificate_Services_Provider_Root_1.pem
Removing debian:TURKTRUST_Certificate_Services_Provider_Root_2.pem
Removing debian:UTN_DATACorp_SGC_Root_CA.pem
Removing debian:Verisign_Class_4_Public_Primary_Certification_Authority_-_G3.pem
Removing debian:spi-cacert-2008.pem
Removing debian:SG_TRUST_SERVICES_RACINE.pem
done.
done.
Delete that log file, run Install Updates from the Menu, then repost the new log.
@Jerry...
Quote:Delete that log file, run Install Updates from the Menu, then repost the new log.

The above was done, PC rebooted, but I still get the same message 'couldn't fetch the package cache information lists'
when I click on 'Install Updates' in Menu.

Mike
Even if you don't use or have Chrome...
Have you run the commands:
Code:
sudo sed -i -e 's/deb http/deb [arch=amd64] http/' "/etc/apt/sources.list.d/google-chrome.list"
sudo sed -i -e 's/deb http/deb [arch=amd64] http/' "/opt/google/chrome/cron/google-chrome"
((The 2nd command will error if you don't have Chrome, ignore))
(03-26-2016, 04:01 PM)m654321 link Wrote: [ -> ]@Jerry...
Quote:Delete that log file, run Install Updates from the Menu, then repost the new log.

The above was done, PC rebooted, but I still get the same message 'couldn't fetch the package cache information lists'
when I click on 'Install Updates' in Menu.

Mike

Still waiting for you to repost the new log as requested. Cheers.
Quote:[size=1em]sudo sed -i -e 's/deb http/deb [arch=amd64] http/' "/etc/apt/sources.list.d/google-chrome.list"
sudo sed -i -e 's/deb http/deb [arch=amd64] http/' "/opt/google/chrome/cron/google-chrome"[/size]

@wirezfree...
After doing the quoted bit you suggested above, I rebooted, clicked on 'install updates' and didn't get the Error Message -
instead I got the more normal 'No Updates Available' with the green tick , suggesting the alternative updating method
that I'd used (i.e. command line using terminal) had done its job. Thanks very much Dave.
[size=1em]
@Jerry...
[/size]
Quote:[size=1em]Still waiting for you to repost the new log as requested. Cheers.[/size]
[size=1em]
I've checked but no new llupdates.log file has been created.  Presumably this is because
LL is already up to date, as mentioned immediately above to wirezfree. However,
I will check the llupdates.log the next time it updates using GUI.

Thanks guys - the above was really helpful.
Cheers
Mike
[/size]
Pages: 1 2