Hardware - Support > Start up and Shutdown

Minor issues with an external hard drive

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mandoran:
Ah, just noticed that I misread part of your reply. Windows has never been installed to the external drive either, it is a backup drive and just contains data, no OS - but it has been in use attached to Windows machines, if that might be a factor.

mandoran:
Thanks very much for all that, I will investigate as soon as I can. The NTLDR error message I don't know so much about, though when it first happened I noticed from Googling it that it was sometimes linked to an external hard drive, so I thought it could well be related here.

I don't know if it can be a Windows problem, but it can't be in this case, I'm running LL on a laptop that has never had anything else on its new SSD which is its one and only hard drive.

gold_finger:

--- Quote from: mandoran ---If I try to mount the external drive now I get the following error: Error mounting: mount exited with exit code 1: helper failed with:
mount: according to mtab, /dev/sdb1 is already mounted on /home/jonathan/ntfsfiles
mount failed
--- End quote ---

Error message says it's already mounted -- at /home/jonathan/ntfsfiles.  So, I'm assuming you followed instructions from Help Manual and created an entry in /etc/fstab to automount on boot.  (That looks like what is indeed happening.)  If you go to your home directory there should be a folder called "ntfsfiles".  That's the location now for your drive and the files on it.


--- Quote from: mandoran ---Before, without modifying the fstab file, the drive would open Thunar after boot, when the drive would suddenly be mounted.
--- End quote ---

Now that you have it automounted as part of the filesystem it won't do that anymore.  Just open file manager and navigate to the "ntfsfiles" directory under /home/jonathan.  I don't use Krusader, (looks similar to Midnight Commander and/or Ranger which I have), but that should work fine also -- just navigate to /home/jonathan/ntfsfiles.

If your files don't show up there for some reason, post back the output of these two commands:

--- Code: ---sudo blkid
--- End code ---

--- Code: ---cat /etc/fstab
--- End code ---



--- Quote from: mandoran ---The NTLDR error persists on attempts to restart.
--- End quote ---

Not sure what that is, but sounds like something left over from a Windows system.  Did you have Windows installed to that external drive at some point?

mandoran:
I have finally had the chance to test this. Adding the drive following the advice in the manual now leads to the drive being unmounted on boot up. The NTLDR error persists on attempts to restart. If I try to mount the external drive now I get the following error: Error mounting: mount exited with exit code 1: helper failed with:
mount: according to mtab, /dev/sdb1 is already mounted on /home/jonathan/ntfsfiles
mount failed

Before, without modifying the fstab file, the drive would open Thunar after boot, when the drive would suddenly be mounted. But Krusader was not automatically mounting the drive when I ran Krusader, which was what I was hoping. And I had the NTLDR problem when restarting.

Now, after I am quite sure following the add a drive instructions, the drive does not seem to be working properly at all.

Jerry:
Adding drives is covered step by step in the Help Manual, there is no point in us typing here what has already been made available to you.
Secondly re. NTLDR it may be related to the external drive. Once you set up the external drive correctly, check for error again.

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