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BIOS problem

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BIOS problem
« on: June 01, 2019, 06:09:01 AM »
 

pelouk

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Hello,

I'm using an old Asus laptop with 3 GB RAM and 250GB hard disc and LL 3.8 installed. Been running for months without any real issue but hit a snag today.

I closed down properly last night but on booting up this morning, it opens up (immediately after the Asus logo) to BIOS. I can't see anything there which indicates a fault but each time I try to exit - whether by f10 or ESC - the laptop closes down. On booting up I'm instantly back to the BIOS screen. Just can't seem to get out of it. Any ideas/advice would be much appreciated.
 


Re: BIOS problem
« Reply #1 on: June 01, 2019, 08:19:55 AM »
 

DeepThought

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Just guessing but it sounds like a hdd problem, did a google search and got a number of different hits, something might help:

Code: [Select]
https://www.google.co.uk/search?q=asus+laptop+booting+to+bios&oq=asus+laptop+booting+&aqs=chrome.0.0j69i57j0l4.8159j0j8&client=ubuntu&sourceid=chrome&ie=UTF-8
I would also try booting using a live usb/dvd to see if it will boot past the BIOS screen. :)
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Re: BIOS problem
« Reply #2 on: June 01, 2019, 09:59:32 AM »
 

TheDead

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Also had that problem in the past, most of the time it's what Deepthought mentions, but, just in case check that you don't have a key stuck on your keyboard(s) too, could save you lots of time, hehe.
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Re: BIOS problem
« Reply #3 on: June 01, 2019, 11:19:10 AM »
 

pelouk

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Many thanks. I'll give those tips a go when I get home tonight.
 

Re: BIOS problem
« Reply #4 on: June 01, 2019, 11:44:15 AM »
 

trinidad

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Good answers so far: Stuck key, failing or nearly full HDD, and to add one more, some laps had a CMOS coin battery which upon failure sends you to BIOS default.

TC
All opinions expressed and all advice given by Trinidad Cruz on this forum are his responsibility alone and do not necessarily reflect the views or methods of the developers of Linux Lite. He is a citizen of the United States where it is acceptable to occasionally be uninformed and inept as long as you pay your taxes.
 

Re: BIOS problem
« Reply #5 on: June 02, 2019, 10:22:39 AM »
 

TheDead

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LOL...

Lets see if we have a winner! All bets are off.
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Re: BIOS problem
« Reply #6 on: June 02, 2019, 11:10:36 AM »
 

pelouk

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OK, here's what I've determined so far:-

Stuck Key

I've remove and cleaned the f2 key and the problem remains.

Hard Drive

The drive is a 250GB spinner and is not even half full. I don't otherwise know how to determine whether or not it is failing. In any event, the laptop model is the 1225B - a pretty old machine - and the rigmarole to get to the drive involves virtually dismantling the whole machine - which is beyond me. Took it to the local repair shop and they want 50 just to check it out. Since that's more than the thing is worth, it looks like going in the garbage.

CMOS battery

Going by some online diagrams, it does have such a battery but again, that can only be accessed by a complete strip-down. If it means anything, the laptop is retaining correct date and time within the BIOS, so I'm not sure if that tells me anything.

?????????
 

Re: BIOS problem
« Reply #7 on: June 02, 2019, 11:19:53 AM »
 

Jerry

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Sounds like hardware failure to me.

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Re: BIOS problem
« Reply #8 on: June 03, 2019, 08:44:21 AM »
 

TheDead

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Seems like a hardware failure indeed.
Just to be sure on the "time" battery, you could try and remove the main battery while power is unplugged and wait an hour.
If the clock is still on time the time battery should be OK.

Anywhoo, did you try Deepthought's idea to boot from a USB key with a live Linux Lite? Maybe there's a little life left in the patient ;)
Edit: Typos
Last Edit: June 03, 2019, 01:19:58 PM by TheDead
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Re: BIOS problem
« Reply #9 on: June 03, 2019, 12:00:56 PM »
 

DeepThought

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Boot with a live usb. If you manage to get to the live desktop your laptop drive should appear as a removal drive and you should be able to mount it. If you get to this point I would immediately transfer any files/docs etc which are important to you to another external usb drive.

If the laptop drive does not appear try:

Code: [Select]
sudo blkid
or

Code: [Select]
sudo fdisk -l
either command should list all the drives on the system, check the size to see if your 250Gb drive is there. If not i think it will definitely be a hdd fault.
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Re: BIOS problem
« Reply #10 on: June 03, 2019, 03:48:21 PM »
 

minesheep

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Try to remove the main battery and power cord for few minutes and then check the time and date on the BIOS

You can also try to remove the main battery, the charger, and the bios time battery at the same time and then put them back and re-set BIOS settings.
Last Edit: June 03, 2019, 03:52:46 PM by minesheep
 

Re: BIOS problem
« Reply #11 on: June 03, 2019, 04:19:25 PM »
 

pelouk

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Hi  TheDead,  I'll try that trick of removing the main battery etc.  I did follow your advice DeepThought and tried the live usb with which I installed LL 3.8. Got through to the LL start screen but didn't know how to proceed from there. Should I go ahead and try to re-install 3.8?
 

Re: BIOS problem
« Reply #12 on: June 03, 2019, 04:30:09 PM »
 

DeepThought

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@pelouk  If you have nothing important on the hdd you could try and reinstall, all depends if the 250Gb is still usable. The idea of using the live usb was to get to the desktop and see if the hdd would show as a removable drive. The commands I mentioned could be done from the terminal in a live session.

When the partition drive comes up during the reinstall check which drive shows, you might find it tries to reinstall to your usb drive rather than the 250Gb drive if as I suspect the hdd has failed.

Either way you will know for certain if the hdd is usable
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Re: BIOS problem
« Reply #13 on: June 03, 2019, 05:19:38 PM »
 

minesheep

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Open program called disks on live session and check HDD SMART data if it is OK or bad.
 

Re: BIOS problem
« Reply #14 on: June 04, 2019, 04:58:42 AM »
 

pelouk

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Here's the latest.
I tried running the usb drive with LL 3.8. Could not get it to re-install, just got the splash screen with the big feather and it wouldn't go beyond that.
I did manage to start in safe mode and could see from system/partition drives that the only drive appeared to be the usb already in use. I was unable to use terminal effectively because the keyboard was garbled (e.g sudo blkid was showing as s4d6 fd5s2).   I did, lastly, try the tip with removing the battery, etc and the date & time remained ok.

One final question because you guys have been very patient with my lack of knowledge. It does seem that the suspicion that the HD is shot appears to be correct.  I had anyway been thinking of replacing it with a SSD which I could get locally quite cheaply. Do you think that's worth a shot?
 


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