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Hardware - Support => Sound => Topic started by: john9159 on November 29, 2014, 04:28:05 PM

Title: VLC does not support the audio or video format undf
Post by: john9159 on November 29, 2014, 04:28:05 PM
Almost daily I encounter a new problem with Linux Lite.
Today I decide to play Christmas music saved on my external hard drive and get the following message:
No suitable decoder module: VLC does not support the audio or video format "undf". Unfortunately there is no way for you to fix this.
Title: Re: VLC does not support the audio or video format undf
Post by: altman on November 29, 2014, 05:03:03 PM
Yo .

Is that s fresh install mate ! If so get into your Menu , in System , go to Install Additional Software & click on Restricted Extras , that should do it .
Title: Re: VLC does not support the audio or video format undf
Post by: altman on November 29, 2014, 05:19:22 PM
Wonder if Clementine would supports your Vids .
Title: Re: VLC does not support the audio or video format undf
Post by: john9159 on November 29, 2014, 05:22:40 PM
Thanks, tried the Restricted Extras install and again got an error message: Restricted Extras could not be installed.
Looking forward to getting back on Windows.
Title: Re: VLC does not support the audio or video format undf
Post by: altman on November 29, 2014, 05:31:05 PM
Did you tried Clementine !

Just wait for the devs to come by , they re much better than I am .
Title: Re: VLC does not support the audio or video format undf
Post by: altman on November 29, 2014, 05:34:16 PM
It means Undefined , Where the file comes from !
Title: Re: VLC does not support the audio or video format undf
Post by: john9159 on December 01, 2014, 05:30:10 PM
Hi,
There are 21 versions of Clementine on offer. I reckon I need a 32-bit version but which one?
I have Linux Lite 2 installed on my laptop.
Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 01, 2014, 05:42:16 PM
Almost daily I encounter a new problem with Linux Lite.
Today I decide to play Christmas music saved on my external hard drive and get the following message:
No suitable decoder module: VLC does not support the audio or video format "undf". Unfortunately there is no way for you to fix this.

What audio format are you trying to play? These are all of the formats that VLC currently supports: http://www.videolan.org/vlc/features.html
Title: Re: VLC does not support the audio or video format undf
Post by: Wirezfree on December 01, 2014, 06:33:20 PM
Hi,

You should be able to just go into
Menu > System > Install/Remove Software(Synaptic)
Then Search for: Clementine
"Right Click" it, Mark it for installation,
Click on the Apply in the top Menu Icons.
It should install the correct version for you.
It show's it's 1.2 in Synaptic

Dave
Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 01, 2014, 07:03:25 PM
He's likely to have the same issues since Clementine is also using Gstreamer. The culprit is probably the file format.
Title: Re: VLC does not support the audio or video format undf
Post by: Wirezfree on December 01, 2014, 07:18:35 PM
O.K... See if he comes back with the format info.
Seems a pity to take a step-back to Windows.
Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 01, 2014, 07:30:28 PM
Some people just don't have the same patience that we have. I know because my wife is very impatient, especially with technology. Lol
Title: Re: VLC does not support the audio or video format undf
Post by: Wirezfree on December 01, 2014, 08:15:50 PM
I remember back to early this year, I got frustrated...
Some things just didn't seam to make sense...
Slowly, and with the help of various forum members
I'm now at the tweaking and tinkering stage.

I do have a WiFi issue on my Laptop...
I will get round to fixing at some stage.
Title: Re: VLC does not support the audio or video format undf
Post by: altman on December 02, 2014, 09:59:35 AM
I asked about what was the files formats , no comeback yet , he stated Undefined ( undf ) , it would be good to know what s the format on ext hd as he clicks on this file ..
Title: Re: VLC does not support the audio or video format undf
Post by: altman on December 02, 2014, 10:01:02 AM
What s the computer that you use fella , you might miss some drivers also .
Title: Re: VLC does not support the audio or video format undf
Post by: john9159 on December 02, 2014, 12:00:48 PM
 Thanks for your replies – I guess I am impatient with Linux as I am used to Windows where I can place a CD in the drive or extract a file from ext hd and hey presto, it plays! Most of my audio files are WMA which I thought would be converted by Clementine.
Speaking of which, I managed to fumble my way through installing Clementine (haven't a clue how) and what do I get? Another error message which reads “The stream is encrypted and decryption is not supported”.
I reckon the only solution is to give up as I have a life to live which does not involve sitting on my can mucking about with Linux until it finally works. If it doesn't do things from the outset then it ain't worth the bother.
Regards to all
ps – Bill Gates is a genius and deserves to be a billionaire several times over.
Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 02, 2014, 12:29:19 PM
John,

While I do understand your frustrations it's important to note the following:


Anyhow, your mind is obviously set however I wish you well in whatever OS you choose to use.
Title: Re: VLC does not support the audio or video format undf
Post by: altman on December 02, 2014, 12:37:32 PM
Find it weird , WMA files are supported by VLC , it might have to do  with some missing codecs .

I can understand your frustrations , been the same when I came on Linux some 8 years ago . I have time now to fool around on Linux , which might not be the case for everyone & it s understandable .

Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 02, 2014, 12:44:37 PM
Find it weird , WMA files are supported by VLC , it might have to do  with some missing codecs .

altman, please see my response above. The files are probably protected by DRM.
Title: Re: VLC does not support the audio or video format undf
Post by: altman on December 02, 2014, 12:48:53 PM
Well , it might be .
Title: Re: VLC does not support the audio or video format undf
Post by: Wirezfree on December 02, 2014, 01:15:16 PM
Hi john9159,

I understand your frustration... To re-emphasise one of the points of mlsmith...
MS have an enormous base of users/testers, hence bugs and such like get fixed relatively quickly.
Remember though you are paying MS for the OS/Software, and also you are an unpaid tester.

I don't have the knowledge or expertise to fix your specific issue,
I have had some issues since March, but have worked through them with support from the forum.

I know it maybe stretching it, and I don't know how to verify it.??
It's almost as though the unrestricted extras are indicating being installed, when they may not be.??

GL
Dave

Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 02, 2014, 03:15:19 PM
It's almost as though the unrestricted extras are indicating being installed, when they may not be.??

"The stream is encrypted and decryption is not supported" is usually a pretty good indicator that the file is encrypted via DRM.
Title: Re: VLC does not support the audio or video format undf
Post by: Alex on December 02, 2014, 03:38:15 PM
I think that it all boils down to a placebo effect. If you expect it to work it will, but if your mind is set against even penicillin won't help.

:)
Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 02, 2014, 03:49:49 PM
I'm still a little unsure why he tried Linux to begin with if Windows is so great.
Title: Re: VLC does not support the audio or video format undf
Post by: Wirezfree on December 02, 2014, 05:25:01 PM
Quote
Quote from: Wirezfree on Today at 06:15:16
It's almost as though the unrestricted extras are indicating being installed, when they may not be.??

mlsmith
"The stream is encrypted and decryption is not supported" is usually a pretty good indicator that the file is encrypted via DRM.

O.K... I was just thinking out loud
So it's not a LL issue... It's the properties of the media/files

Dave
Title: Re: VLC does not support the audio or video format undf
Post by: bitsnpcs on December 02, 2014, 05:26:03 PM
“The stream is encrypted and decryption is not supported”.
Regards to all

ps – Bill Gates is a genius

Hello john9159,

Do you have access to another computer or laptop ?

If so you can do this -
1 - plug in external drive containing DRM musics to the other computer
2 - plug in a lead to the speaker output (or headphone output on a speaker itself) of that 
     computer, plug the other end of the cable in to the line in of the machine running Linux Lite.
3 - play wmv with its DRM, on "other computer", use program to capture the line in stream in
     smarter Linux Lite computer and save as DRM free mp3.
 
 
Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 02, 2014, 06:30:49 PM
Or the free Ogg format. ;-)
Title: Re: VLC does not support the audio or video format undf
Post by: N4RPS on December 09, 2014, 01:26:32 AM
Hello!

VLC WILL play WMAs, but VLC, or anything else, won't even touch DRM files that don't 'belong' to that particular PC.

When MP3 players first came out, they didn't have much internal memory, and memory cards were only 32-64 MB in size. Therefore, I converted my MP3s to WMAs to fit twice as many songs on the player.

Recently, I have been working to convert them all back to MP3s, as space is no longer much of an issue. Abhorrent to the concept, I have managed to totally avoid DRM...

73 DE N4RPS
Rob
Title: Re: VLC does not support the audio or video format undf
Post by: Mike on December 09, 2014, 06:06:31 PM
Recently, I have been working to convert them all back to MP3s,

You should also consider the free ogg format. That's pretty much what my entire library consists of. If not ogg then flac. I'm also looking forward to more widespread adoption of opus.
Title: Re: VLC does not support the audio or video format undf
Post by: N4RPS on December 22, 2014, 02:03:42 AM
You should also consider the free ogg format. That's pretty much what my entire library consists of. If not ogg then flac. I'm also looking forward to more widespread adoption of opus.

Hello, Mike!

Thanks for your kind words in the other post.

Judging from your posts here, you seem to abound in good ideas. Therefore, I'll look into that, to the extent that Ogg-Vorbis doesn't cause me problems in playing them on other devices.

600 posts down. 400 to go to hit platinum!

73 DE N4RPS
Rob
Title: Re: VLC does not support the audio or video format undf
Post by: Jerry on December 23, 2014, 02:11:32 AM
If you're now using linux full time, it's time to convert your existing media files (video & audio) to free formats, and continue to use free software. Free software will liberate you from anti-social technologies like DRM.
Title: Re: VLC does not support the audio or video format undf
Post by: rokytnji on December 23, 2014, 08:38:14 AM
Just posting some relevant troubleshooting info in case this comes up again.

I am in Mint 17 right now so just posting what I know from there.

Code: [Select]
sudo apt-get install dvd+rw-tools
If it says it already newest version , no sweat.

Code: [Select]
$ sudo apt-get install libcdio-utils
[sudo] password for harry:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following NEW packages will be installed:
  libcdio-utils
0 upgraded, 1 newly installed, 0 to remove and 7 not upgraded.
Need to get 70.7 kB of archives.
After this operation, 407 kB of additional disk space will be used.
Get:1 http://archive.ubuntu.com/ubuntu/ trusty/universe libcdio-utils amd64 0.83-4.1ubuntu1 [70.7 kB]
Fetched 70.7 kB in 0s (142 kB/s)       
Selecting previously unselected package libcdio-utils.
(Reading database ... 218492 files and directories currently installed.)
Preparing to unpack .../libcdio-utils_0.83-4.1ubuntu1_amd64.deb ...
Unpacking libcdio-utils (0.83-4.1ubuntu1) ...
Processing triggers for man-db (2.6.7.1-1ubuntu1) ...
Setting up libcdio-utils (0.83-4.1ubuntu1) ...

After installing the above. I went out to my Truck and grabbed my Tubular Bells CD which is what I listen to for christmas music.
I insert it and let it autorun but I say don't play it.
Next in Terminal.

Code: [Select]
$ cd-info
cd-info version 0.83 x86_64-pc-linux-gnu
Copyright (c) 2003, 2004, 2005, 2007, 2008, 2011 R. Bernstein
This is free software; see the source for copying conditions.
There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A
PARTICULAR PURPOSE.
CD location   : /dev/cdrom
CD driver name: GNU/Linux
   access mode: IOCTL

Vendor                      : Slimtype
Model                       : DVD A DS8A5SH   
Revision                    : XS21
Hardware                                  : CD-ROM or DVD
Can eject                                 : Yes
Can close tray                            : Yes
Can disable manual eject                  : Yes
Can select juke-box disc                  : No

Can set drive speed                       : No
Can read multiple sessions (e.g. PhotoCD) : Yes
Can hard reset device                     : Yes

Reading....
  Can read Mode 2 Form 1                  : Yes
  Can read Mode 2 Form 2                  : Yes
  Can read (S)VCD (i.e. Mode 2 Form 1/2)  : Yes
  Can read C2 Errors                      : Yes
  Can read IRSC                           : Yes
  Can read Media Channel Number (or UPC)  : Yes
  Can play audio                          : Yes
  Can read CD-DA                          : Yes
  Can read CD-R                           : Yes
  Can read CD-RW                          : Yes
  Can read DVD-ROM                        : Yes

Writing....
  Can write CD-RW                         : Yes
  Can write DVD-R                         : Yes
  Can write DVD-RAM                       : Yes
  Can write DVD-RW                        : No
  Can write DVD+RW                        : No
__________________________________

Disc mode is listed as: CD-DA
CD-ROM Track List (1 - 2)
  #: MSF       LSN    Type   Green? Copy? Channels Premphasis?
  1: 00:02:00  000000 audio  false  no    2        no
  2: 25:35:38  115013 audio  false  no    2        no
170: 48:56:15  220065 leadout (493 MB raw, 493 MB formatted)
Media Catalog Number (MCN):
Last CD Session LSN: 0
audio status: no status
volume level port 0: 255 (0..255) 100 (0..100)
volume level port 1: 255 (0..255) 100 (0..100)
volume level port 2:   0 (0..255)   0 (0..100)
volume level port 3:   0 (0..255)   0 (0..100)
__________________________________

cd-info won't run till you install libcdio-utils. It is not a big install as I show and it just for gathering info to post in forums when having trouble with you dvd or cd player.

Code: [Select]
$ dvd+rw-mediainfo /dev/sr0
INQUIRY:                [Slimtype][DVD A DS8A5SH   ][XS21]
GET [CURRENT] CONFIGURATION:
:-( non-DVD media mounted, exiting...

Since I have a cd in the drive instead of a DVD. I do not get a more verbose readout and it exits. Just posting info like I said.

Below is Audacious music player playing my Christmas CD.

(http://thumbnails112.imagebam.com/37522/dca028375216436.jpg) (http://www.imagebam.com/image/dca028375216436)

Screenshot of disk properties

(http://thumbnails109.imagebam.com/37522/10433b375217418.jpg) (http://www.imagebam.com/image/10433b375217418)

Hopefully this will help future DRM Threads. I know myt Tubular Bells disc is not DRM. But this was done to show how to properly post
when really earnest trying to get assistance and not trolling which is my take on this thread.

Merry Xmas, Rok

Title: Re: VLC does not support the audio or video format undf
Post by: Scott on December 23, 2014, 09:23:14 AM
@Rok
Nice post. Thanks for sharing.
~Scott
Title: Re: VLC does not support the audio or video format undf
Post by: gold_finger on December 23, 2014, 12:14:00 PM
@Rok
Nice post. Thanks for sharing.
~Scott

+++ From me too.  Nice info rokytnji.


But this was done to show how to properly post when really earnest trying to get assistance and not trolling which is my take on this thread.

Couldn't agree more.  Pretty clear from all prior posts (in this and other threads) from OP that not really interested in learning anything or making much of a real effort to do so.  Just wants to complain.
Title: Re: VLC does not support the audio or video format undf
Post by: altman on December 27, 2014, 06:08:47 PM
True , trolling doesn t help much . But sometimes I think the situation seems to get out of hands when someone doesn t understand right .
Title: Re: VLC does not support the audio or video format undf
Post by: Jerry on December 28, 2014, 03:24:38 PM
Closed.