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External mouse is not working


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External mouse is not working
stevef Offline
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#4
05-15-2022, 08:19 AM
You haven't provided the detail but error 71 in USB could be the a general protocol error which indicates some kind of communication problem between the host and the device.  Could be caused by several things.  You need first to eliminate the hardware by swapping.

Try a different mouse in your Lenovo.
Try the suspect mouse in another computer.
Test the Lenovo USB port using a different USB device.
stevef
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Messages In This Thread
Re: External mouse is not working - by stevef - 05-14-2022, 01:48 PM
Re: External mouse is not working - by stevef - 05-15-2022, 08:19 AM

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