First time user with some problems

[mdiemer]

That's very interesting. Kind of reminds me of when I would install Windows 7, I had to first install the Vista that it came with, then W7 as an upgrade. but that was more a licensing issue. But it does sound like you could be on the right track.

If he does reinstall, I would first make the Boot Repair Disc I mentioned earlier. May or not work but worth a try. May be best to just leave well enough alone, however. Keep using Lite until it drops!