Experienced Apple/iPhone Users

[Scott(0)]

I use an Android phone and have very little Apple knowledge. I'm hoping some of you experienced iPhone users can help.

My mother is a member of a retirement group (70+ age range), they all have iPhones. One of the members, Rozzie, has a text messaging problem:


Situation #1
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If Rozzie sends a text message from her iPhone to another iPhone the text message will intermittently display only on the recipient's iPad (in the messaging application) but not in the recipient's iPhone.


Situation #2
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If I attempt to send Rozzie a text message from my Android phone it *always* fails. If I send Rozzie an email from my Android phone it is successful.


Is anyone familiar with these issues? Please keep in mind many of the ladies are in the 75-80 age range so any suggestions will need to be very simple.

Thanks
Scott