08-06-2015, 05:17 PM
It seems your printer was built for Windows Vista and Dell doesn't support a Linux solution for this printer. There might be some creative solutions out there, though. Some folks think this printer is from another manufacturer and rebranded as Dell.
Does your computer show the printer as a Dell AIO 924? The fact that you've gotten as far as you have (visual confirmation on your screen, but no actual output from the printer) tells me Linux is approximating the driver. In other words, it doesn't have the needed driver, but it thinks your printer is another model, so it applies the driver of that model. Thus, you get partial cooperation, ie. some desktop confirmation, but no response from the printer.
If it's worth your curiosity, you may do a web search on Dell AIO 924 Linux or Dell AIO 924 Ubuntu and see how others have overcome this. Lots of talk out there about this printer on other forums. I just can't access them right now, but I can look later. You can get a head start on me. You don't have to sign up to those other forums to see what's been posted, by the way.
Does your computer show the printer as a Dell AIO 924? The fact that you've gotten as far as you have (visual confirmation on your screen, but no actual output from the printer) tells me Linux is approximating the driver. In other words, it doesn't have the needed driver, but it thinks your printer is another model, so it applies the driver of that model. Thus, you get partial cooperation, ie. some desktop confirmation, but no response from the printer.
If it's worth your curiosity, you may do a web search on Dell AIO 924 Linux or Dell AIO 924 Ubuntu and see how others have overcome this. Lots of talk out there about this printer on other forums. I just can't access them right now, but I can look later. You can get a head start on me. You don't have to sign up to those other forums to see what's been posted, by the way.
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