Hi All,
Recently my system prompted me for updates and I accepted them as usual, but after updates I started facing severe thermal issues and my laptop started shutting down automatically due to thermal issues.
After long debug I found that latest kernel (5.15.0-153-generic) update was the issue. I had to remove new kernel and go back to old kernel (5.15.0-133-generic) to get my system stable again. Seems they removed support for old hardware, intentionally or by mistake I don't know.
I wanted to raise this issues so that it can be escalated to the relevant team and fixed in future version. Below are log details and system information. Please let me know if any more information is needed.
Thanks,
Sandeep
Recently my system prompted me for updates and I accepted them as usual, but after updates I started facing severe thermal issues and my laptop started shutting down automatically due to thermal issues.
Code:
Sep 21 08:59:07 linuxlite-Vostro-3500 kernel: [ 511.326710] thermal thermal_zone0: acpitz: critical temperature reached, shutting down
Sep 21 08:59:07 linuxlite-Vostro-3500 kernel: [ 511.326723] reboot: HARDWARE PROTECTION shutdown (Temperature too high)
After long debug I found that latest kernel (5.15.0-153-generic) update was the issue. I had to remove new kernel and go back to old kernel (5.15.0-133-generic) to get my system stable again. Seems they removed support for old hardware, intentionally or by mistake I don't know.
Code:
sudo apt remove linux-image-5.15.0-153-generic linux-modules-5.15.0-153-generic
sudo update-grub
I wanted to raise this issues so that it can be escalated to the relevant team and fixed in future version. Below are log details and system information. Please let me know if any more information is needed.
Code:
Sep 21 08:59:07 linuxlite-Vostro-3500 kernel: [ 511.326710] thermal thermal_zone0: acpitz: critical temperature reached, shutting down
Sep 21 08:59:07 linuxlite-Vostro-3500 kernel: [ 511.326723] reboot: HARDWARE PROTECTION shutdown (Temperature too high)
Sep 21 08:50:44 linuxlite-Vostro-3500 thermald[931]: NO RAPL sysfs present
Sep 21 08:50:44 linuxlite-Vostro-3500 thermald[931]: 11 CPUID levels; family:model:stepping 0x6:25:5 (6:37:5)
Sep 21 08:50:44 linuxlite-Vostro-3500 systemd[1]: Finished ZFS file system shares.
Sep 21 08:50:44 linuxlite-Vostro-3500 thermald[931]: Need Linux PowerCap sysfs
Sep 21 08:50:44 linuxlite-Vostro-3500 systemd[1]: Finished Save/Restore Sound Card State.
Sep 21 08:50:44 linuxlite-Vostro-3500 thermald[931]: Unsupported cpu model or platform
Sep 21 08:50:44 linuxlite-Vostro-3500 systemd[1]: thermald.service: Deactivated successfully.
Code:
uname -a
Linux linuxlite-Vostro-3500 5.15.0-133-generic #144-Ubuntu SMP Fri Feb 7 20:47:38 UTC 2025 x86_64 x86_64 x86_64 GNU/Linux
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Linux Lite 6.4
Release: 22.04
Codename: jammy
lspci | grep -i vga
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 18)
free -h
total used free shared buff/cache available
Mem: 7.6Gi 2.6Gi 1.8Gi 188Mi 3.2Gi 4.5Gi
Swap: 8.0Gi 0B 8.0Gi
Code:
linuxlite ~ lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Address sizes: 36 bits physical, 48 bits virtual
Byte Order: Little Endian
CPU(s): 4
On-line CPU(s) list: 0-3
Vendor ID: GenuineIntel
Model name: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz
CPU family: 6
Model: 37
Thread(s) per core: 2
Core(s) per socket: 2
Socket(s): 1
Stepping: 5
CPU max MHz: 2527.0000
CPU min MHz: 931.0000
BogoMIPS: 5054.27
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 h
t tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid a
perfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 popcnt lahf_lm pti s
sbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid dtherm arat flush_l1d
Virtualization features:
Virtualization: VT-x
Caches (sum of all):
L1d: 64 KiB (2 instances)
L1i: 64 KiB (2 instances)
L2: 512 KiB (2 instances)
L3: 3 MiB (1 instance)
NUMA:
NUMA node(s): 1
NUMA node0 CPU(s): 0-3
Vulnerabilities:
Gather data sampling: Not affected
Itlb multihit: KVM: Mitigation: VMX disabled
L1tf: Mitigation; PTE Inversion; VMX conditional cache flushes, SMT vulnerable
Mds: Vulnerable: Clear CPU buffers attempted, no microcode; SMT vulnerable
Meltdown: Mitigation; PTI
Mmio stale data: Unknown: No mitigations
Reg file data sampling: Not affected
Retbleed: Not affected
Spec rstack overflow: Not affected
Spec store bypass: Mitigation; Speculative Store Bypass disabled via prctl and seccomp
Spectre v1: Mitigation; usercopy/swapgs barriers and __user pointer sanitization
Spectre v2: Mitigation; Retpolines; IBPB conditional; IBRS_FW; STIBP conditional; RSB filling; PBRSB-eIBRS Not affected;
BHI Not affected
Srbds: Not affected
Tsx async abort: Not affected
Code:
sudo dmidecode -t baseboard
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 2.6 present.
Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
Manufacturer: Dell Inc.
Product Name: 058DK5
Version: A10
Serial Number: .GB4K8BS.CN7016612A0HHG.
Asset Tag: Not Specified
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: To Be Filled By O.E.M.
Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0
Handle 0x001A, DMI type 10, 6 bytes
On Board Device Information
Type: Video
Status: Enabled
Description: Intel Graphic Device
Thanks,
Sandeep