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Need assistance....500 Internal Server Error - Printable Version +- Linux Lite Forums (https://www.linuxliteos.com/forums) +-- Forum: Software - Support (https://www.linuxliteos.com/forums/forumdisplay.php?fid=5) +--- Forum: Updates (https://www.linuxliteos.com/forums/forumdisplay.php?fid=46) +--- Thread: Need assistance....500 Internal Server Error (/showthread.php?tid=9592) Pages:
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Need assistance....500 Internal Server Error - cyberoptiq - 09-05-2025 tried updating but getting error....log says to post here for assistance...can someone please help? I ran autoremove, purge, and --fix-missing but still errored out. Thanks! Code: =========================== RE: Need assistance.... - stevef - 09-06-2025 It's not really clear (to me) what is causing the problem. Please can you manually run the update/upgrade commands and record the screen output to text files. The contents of the text files might show what is happening. To do this, open a terminal by pressing 'Ctrl' 'Alt' and 'T' keys together. In the terminal window, type or paste in Code: sudo apt-get update | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-update.txt" Then type or paste in Code: sudo apt-get upgrade | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-upgrade.txt" Running those commands should carry out the update/upgrade process and create two files called apt-get-update.txt and apt-get-upgrade.txt in your home directory. The filenames will be prefixed with date and time information. You can open the files to confirm they have fully captured the error information. Post back with the information from the two files. RE: Need assistance.... - cyberoptiq - 09-06-2025 As requested, below is the output for the update command: sudo apt-get update | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-update.txt" Hit:1 https://brave-browser-apt-release.s3.brave.com stable InRelease Hit:3 https://dl.google.com/linux/chrome/deb stable InRelease Hit:4 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu noble InRelease Hit:5 https://packages.mozilla.org/apt mozilla InRelease Hit:6 https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu noble InRelease Hit:2 https://repo.linuxliteos.com/linuxlite galena InRelease Hit:7 http://us.archive.ubuntu.com/ubuntu noble InRelease Hit:8 http://us.archive.ubuntu.com/ubuntu noble-updates InRelease Hit:9 http://us.archive.ubuntu.com/ubuntu noble-backports InRelease Hit:10 http://security.ubuntu.com/ubuntu noble-security InRelease Reading package lists... W: https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu/dists/noble/InRelease: Signature by key 0AB215679C571D1C8325275B9BDB3D89CE49EC21 uses weak algorithm (rsa1024) W: https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu/dists/noble/InRelease: Signature by key 0AB215679C571D1C8325275B9BDB3D89CE49EC21 uses weak algorithm (rsa1024) As requested, below is the output for the upgrade command: sudo apt-get update | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-upgrade.txt" Hit:1 https://brave-browser-apt-release.s3.brave.com stable InRelease Hit:3 https://dl.google.com/linux/chrome/deb stable InRelease Hit:4 https://packages.mozilla.org/apt mozilla InRelease Hit:5 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu noble InRelease Hit:6 https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu noble InRelease Hit:2 https://repo.linuxliteos.com/linuxlite galena InRelease Hit:7 http://us.archive.ubuntu.com/ubuntu noble InRelease Hit:8 http://us.archive.ubuntu.com/ubuntu noble-updates InRelease Hit:9 http://us.archive.ubuntu.com/ubuntu noble-backports InRelease Hit:10 http://security.ubuntu.com/ubuntu noble-security InRelease Reading package lists... W: https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu/dists/noble/InRelease: Signature by key 0AB215679C571D1C8325275B9BDB3D89CE49EC21 uses weak algorithm (rsa1024) W: https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu/dists/noble/InRelease: Signature by key 0AB215679C571D1C8325275B9BDB3D89CE49EC21 uses weak algorithm (rsa1024) Thank you for taking time to assist. Greatly appreciated! RE: Need assistance.... - stevef - 09-06-2025 If you look what you typed before the '|' character, it shows you ran the same command (update) both times. Recheck what you typed for the second command. It should be an 'upgrade' command. However, having seen some other reports and doing some testing it may be a case that trying a different repository other than Main USA may work. Instructions are in the deprecated manual. Click Menu, then 'Help Manual' to open your copy Click Contents, then Software Scroll down a little to 'Software Updates by Country' and click on the word Repository. Follow the instructions there (Sorry, I haven't found a way to link to the wiki) Let us know RE: Need assistance.... - cyberoptiq - 09-06-2025 If you look closely, one says "update" and the other does say "upgrade" both in GREEN text..... RE: Need assistance....500 Internal Server Error - stevef - 09-06-2025 Quote:If you look closely, one says "update" and the other does say "upgrade" both in GREEN text..... I did look closely. The bit before the '|' character) is 'update' in both cases, this part of the command is what we are asking the system to do. The bit after the '|' character beginning 'tee' directs the output to a text file. What you have done is run the command 'update' twice and directed the output to different text files (update and upgrade). More important though - what happens if you change repository. RE: Need assistance....500 Internal Server Error - cyberoptiq - 09-06-2025 My apologies....you are correct.....that's what I get for eating and typing at the same time....sorry.... sudo apt-get upgrade | tee ~/"$(date +"%Y_%m_%d_%T")-apt-get-upgrade.txt" [sudo] password for cyberoptiq: Reading package lists... Building dependency tree... Reading state information... Calculating upgrade... The following packages have been kept back: inxi iproute2 libegl-mesa0 libgbm1 libgl1-amber-dri libgl1-mesa-dri libglapi-mesa libglx-mesa0 libxatracker2 linux-generic linux-headers-generic linux-image-generic lite-info mesa-va-drivers mintstick zenity zenity-common The following packages will be upgraded: acl alsa-ucm-conf amd64-microcode apparmor apt apt-transport-https apt-utils attr base-files bind9-dnsutils bind9-host bind9-libs binutils binutils-common binutils-x86-64-linux-gnu bluetooth bluez bluez-cups bluez-obexd bpftrace bsdextrautils bsdutils bubblewrap busybox-initramfs busybox-static bzip2 bzip2-doc cd-boot-images-amd64 cifs-utils cloud-init cpp-12 cpp-13 cpp-13-x86-64-linux-gnu cryptsetup cryptsetup-bin cryptsetup-initramfs cups cups-browsed cups-client cups-common cups-core-drivers cups-daemon cups-ipp-utils cups-ppdc cups-server-common curl dbus dbus-bin dbus-daemon dbus-session-bus-common dbus-system-bus-common dbus-user-session dbus-x11 dirmngr distro-info-data dmeventd dmidecode dmsetup dns-root-data dnsmasq-base dnsutils dpkg dpkg-dev dracut-install e2fsprogs eject evince evince-common evolution-data-server-common fdisk file-roller firmware-sof-signed fonts-opensymbol g++-13 g++-13-x86-64-linux-gnu gcc-12 gcc-12-base gcc-13 gcc-13-base gcc-13-x86-64-linux-gnu gcc-14-base gcc-14-base:i386 ghostscript gir1.2-gdkpixbuf-2.0 gir1.2-glib-2.0 gir1.2-glib-2.0-dev gir1.2-gst-plugins-base-1.0 gir1.2-gstreamer-1.0 gir1.2-gtk-3.0 gir1.2-javascriptcoregtk-4.1 gir1.2-nm-1.0 gir1.2-packagekitglib-1.0 gir1.2-polkit-1.0 gir1.2-soup-2.4 gir1.2-soup-3.0 gir1.2-udisks-2.0 gir1.2-vte-2.91 gir1.2-webkit2-4.1 gnome-calculator gnupg gnupg-l10n gnupg-utils gpg gpg-agent gpg-wks-client gpg-wks-server gpgconf gpgsm gpgv graphviz grub-common grub-efi-amd64-bin grub-efi-amd64-signed grub-pc grub-pc-bin grub2-common gsettings-desktop-schemas gstreamer1.0-gl gstreamer1.0-plugins-base gstreamer1.0-plugins-good gstreamer1.0-x gtk-update-icon-cache gtk2-engines-pixbuf gvfs gvfs-backends gvfs-common gvfs-daemons gvfs-fuse gvfs-libs gzip heif-gdk-pixbuf heif-thumbnailer ibverbs-providers initramfs-tools initramfs-tools-bin initramfs-tools-core intel-media-va-driver intel-microcode iputils-arping iputils-ping iputils-tracepath jq keyboxd kmod krb5-locales language-pack-en language-pack-en-base libabsl20220623t64 libacl1 libaio1t64 libaom3 libapparmor1 libapt-pkg6.0t64 libarchive13t64 libasan8 libasound2-data libasound2t64 libatomic1 libatopology2t64 libattr1 libaudit-common libaudit1 libbinutils libblas3 libblkid-dev libblkid1 libblockdev-crypto3 libblockdev-fs3 libblockdev-loop3 libblockdev-mdraid3 libblockdev-nvme3 libblockdev-part3 libblockdev-swap3 libblockdev-utils3 libblockdev3 libbluetooth3 libboost-iostreams1.83.0 libboost-locale1.83.0 libboost-thread1.83.0 libbsd0 libbz2-1.0 libbz2-dev libc-bin libc-dev-bin libc6 libc6:i386 libc6-dev libcap2 libcap2-bin libcc1-0 libcdio19t64 libcdt5 libcgraph6 libclang-cpp18 libclang1-18 libcom-err2 libcom-err2:i386 libcryptsetup12 libctf-nobfd0 libctf0 libcups2t64 libcupsfilters2-common libcupsfilters2t64 libcupsimage2t64 libcurl3t64-gnutls libcurl4t64 libdbus-1-3 libdbus-1-dev libdeflate0 libdevmapper-event1.02.1 libdevmapper1.02.1 libdjvulibre-text libdjvulibre21 libdpkg-perl libdrm-amdgpu1 libdrm-common libdrm-intel1 libdrm-nouveau2 libdrm-radeon1 libdrm2 libdw1t64 libelf1t64 libevdocument3-4t64 libevview3-3t64 libexpat1 libexpat1-dev libext2fs2t64 libfcgi-bin libfcgi0t64 libfdisk1 libfile-find-rule-perl libgail-common libgail18t64 libgcc-12-dev libgcc-13-dev libgcc-s1 libgcc-s1:i386 libgdk-pixbuf-2.0-0 libgdk-pixbuf2.0-common libgfortran5 libgirepository-2.0-0 libglib2.0-0t64 libglib2.0-bin libglib2.0-data libglib2.0-dev libglib2.0-dev-bin libgmp10 libgnutls30t64 libgoa-1.0-0b libgoa-1.0-common libgomp1 libgpg-error0 libgprofng0 libgs-common libgs10 libgs10-common libgsf-1-114 libgsf-1-common libgssapi-krb5-2 libgstreamer-gl1.0-0 libgstreamer-plugins-base1.0-0 libgstreamer-plugins-good1.0-0 libgstreamer1.0-0 libgtk-3-0t64 libgtk-3-bin libgtk-3-common libgtk-4-1 libgtk-4-bin libgtk-4-common libgtk-4-media-gstreamer libgtk2.0-0t64 libgtk2.0-bin libgtk2.0-common libgvc6 libgvpr2 libheif-plugin-aomenc libheif-plugin-dav1d libheif-plugin-libde265 libheif-plugin-x265 libheif1 libhogweed6t64 libhwasan0 libibverbs1 libicu74 libidn2-0 libidn2-0:i386 libinput-bin libinput10 libisl23 libitm1 libjavascriptcoregtk-4.1-0 libjq1 libjxl0.7 libk5crypto3 libkmod2 libkrb5-3 libkrb5support0 liblab-gamut1 liblapack3 libldap-common libldap2 libldb2 libllvm18 liblsan0 liblvm2cmd2.03 liblz4-1 liblzma5 libmd0 libmount-dev libmount1 libmpc3 libmpfr6 libmpg123-0t64 libnautilus-extension4 libndp0 libnetplan1 libnettle8t64 libnghttp2-14 libnl-3-200 libnl-3-dev libnl-genl-3-200 libnl-genl-3-dev libnl-route-3-200 libnl-route-3-dev libnm0 libnss-systemd libnvme1t64 libnvpair3linux libopenjp2-7 liborc-0.4-0t64 libp11-kit0 libpackagekit-glib2-18 libpam-cap libpam-modules libpam-modules-bin libpam-runtime libpam-systemd libpam0g libpathplan4 libpciaccess0 libpcre2-16-0 libpcre2-32-0 libpcre2-8-0 libpcre2-dev libpcre2-posix3 libperl5.38t64 libpipewire-0.3-0t64 libpipewire-0.3-common libplymouth5 libpolkit-agent-1-0 libpolkit-gobject-1-0 libpoppler-cpp0t64 libpoppler-glib8t64 libpoppler134 libppd2 libppd2-common libproc2-0 libprotobuf-lite32t64 libpskc0t64 libpulse-mainloop-glib0 libpulse0 libpython3-dev libpython3-stdlib libpython3.12-dev libpython3.12-minimal libpython3.12-stdlib libpython3.12t64 libqt5qml5 libqt5qmlmodels5 libqt5quick5 libquadmath0 libraptor2-0 libraw23t64 libreoffice-base-core libreoffice-common libreoffice-core libreoffice-gnome libreoffice-gtk3 libreoffice-style-colibre libreoffice-style-elementary libreoffice-style-tango libreoffice-style-yaru libreoffice-uiconfig-common libsasl2-2 libsasl2-modules-db libsdl2-2.0-0 libseccomp2 libselinux1 libselinux1-dev libsframe1 libsmartcols1 libsmbclient0 libsndfile1 libsnmp-base libsnmp40t64 libsoup-2.4-1 libsoup-3.0-0 libsoup-3.0-common libsoup-gnome-2.4-1 libsoup2.4-common libspa-0.2-modules libspeex1 libsqlite3-0 libss2 libssh-4 libssh-gcrypt-4 libssl3t64 libstdc++-13-dev libstdc++6 libstdc++6:i386 libsystemd-dev libsystemd-shared libsystemd0 libtasn1-6 libtiff6 libtsan2 libtss2-esys-3.0.2-0t64 libtss2-mu-4.0.1-0t64 libtss2-sys1t64 libtss2-tcti-cmd0t64 libtss2-tcti-device0t64 libtss2-tcti-libtpms0t64 libtss2-tcti-mssim0t64 libtss2-tcti-spi-helper0t64 libtss2-tcti-swtpm0t64 libtss2-tctildr0t64 libubsan1 libudev1 libudisks2-0 libunistring5 libunistring5:i386 libuno-cppu3t64 libuno-cppuhelpergcc3-3t64 libuno-purpenvhelpergcc3-3t64 libuno-sal3t64 libuno-salhelpergcc3-3t64 libunwind8 libuuid1 libuutil3linux libvpx9 libvte-2.91-0 libvte-2.91-common libwbclient0 libwebkit2gtk-4.1-0 libxfce4panel-2.0-4 libxml2 libxslt1.1 libyaml-libyaml-perl libyelp0 libzfs4linux libzpool5linux libzstd1 lintian linux-base linux-firmware linux-libc-dev linux-tools-common lite-autologin lite-desktop lite-manual lite-patch lite-software lite-themes lite-tweaks lite-upgrade-series7 lite-welcome lite-widget locales login logsave lp-solve lvm2 mesa-vdpau-drivers mount mtr-tiny nano nautilus-data net-tools netplan-generator netplan.io network-manager nvidia-common open-vm-tools open-vm-tools-desktop openjdk-17-jre-headless openjdk-21-jre-headless openssh-client openssh-server openssh-sftp-server openssl openvpn p11-kit p11-kit-modules packagekit packagekit-tools passwd pci.ids perl perl-base perl-modules-5.38 pkexec plymouth plymouth-label plymouth-theme-spinner plymouth-theme-ubuntu-text plymouth-x11 policykit-1 polkitd poppler-utils powermgmt-base ppa-purge procps pulseaudio pulseaudio-module-bluetooth pulseaudio-utils python-apt-common python3 python3-aiohttp python3-apport python3-apt python3-bson python3-bson-ext python3-dev python3-distupgrade python3-jinja2 python3-ldb python3-minimal python3-netplan python3-pip python3-pkg-resources python3-problem-report python3-requests python3-samba python3-setuptools python3-software-properties python3-update-manager python3-urllib3 python3-zipp python3.12 python3.12-dev python3.12-minimal rfkill rsync rsyslog samba samba-ad-provision samba-common samba-common-bin samba-dsdb-modules samba-libs samba-vfs-modules shotwell shotwell-common simple-scan smbclient software-properties-common software-properties-gtk ssh-import-id sudo systemd systemd-dev systemd-hwe-hwdb systemd-resolved systemd-sysv thermald thunderbird tzdata tzdata-legacy ubuntu-advantage-desktop-daemon ubuntu-advantage-tools ubuntu-drivers-common ubuntu-kernel-accessories ubuntu-minimal ubuntu-pro-client ubuntu-pro-client-l10n ubuntu-release-upgrader-core udev udisks2 uno-libs-private unzip update-manager-core update-notifier-common ure util-linux util-linux-extra uuid-dev uuid-runtime vim-common vim-tiny wget wireless-regdb wpasupplicant xdg-desktop-portal xfce4-panel xfce4-whiskermenu-linuxlite xkb-data xserver-common xserver-xorg-core xserver-xorg-input-libinput xserver-xorg-legacy xserver-xorg-video-nouveau xserver-xorg-video-vesa xxd xz-utils yelp yelp-xsl zfs-initramfs zfs-zed zfsutils-linux zip zlib1g zlib1g-dev zstd 613 upgraded, 0 newly installed, 0 to remove and 17 not upgraded. Need to get 537 MB/1,338 MB of archives. After this operation, 104 MB of additional disk space will be used. Do you want to continue? [Y/n] Y Ign:1 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 Ign:1 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 Ign:1 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 Ign:1 http://us.archive.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 Err:1 http://security.ubuntu.com/ubuntu noble-updates/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 500 Internal Server Error [IP: 91.189.91.83 80] E: Failed to fetch http://security.ubuntu.com/ubuntu/pool/main/l/linux-firmware/linux-firmware_20240318.git3b128b60-0ubuntu2.17_amd64.deb 500 Internal Server Error [IP: 91.189.91.83 80] E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing? sudo apt-get update --fix-missing Hit:2 https://brave-browser-apt-release.s3.brave.com stable InRelease Get:3 https://packages.mozilla.org/apt mozilla InRelease [1,522 B] Hit:4 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu noble InRelease Hit:5 https://dl.google.com/linux/chrome/deb stable InRelease Hit:6 https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu noble InRelease Hit:1 https://repo.linuxliteos.com/linuxlite galena InRelease Get:7 https://packages.mozilla.org/apt mozilla/main i386 Packages [91.9 kB] Hit:8 http://us.archive.ubuntu.com/ubuntu noble InRelease Get:9 http://us.archive.ubuntu.com/ubuntu noble-updates InRelease [126 kB] Get:10 https://packages.mozilla.org/apt mozilla/main amd64 Packages [97.8 kB] Hit:11 http://us.archive.ubuntu.com/ubuntu noble-backports InRelease Hit:12 http://security.ubuntu.com/ubuntu noble-security InRelease Get:13 https://packages.mozilla.org/apt mozilla/main all Packages [5,154 kB] Fetched 5,471 kB in 2s (2,228 kB/s) Reading package lists... Done W: https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu/dists/noble/InRelease: Signature by key 0AB215679C571D1C8325275B9BDB3D89CE49EC21 uses weak algorithm (rsa1024) W: https://ppa.launchpadcontent.net/mozillateam/thunderbird-next/ubuntu/dists/noble/InRelease: Signature by key 0AB215679C571D1C8325275B9BDB3D89CE49EC21 uses weak algorithm (rsa1024) RE: Need assistance....500 Internal Server Error - stevef - 09-06-2025 No need to apologize. Is the above result obtained after changing repository away from the Main USA one ? It looks like you are still on a US server. RE: Need assistance....500 Internal Server Error - cyberoptiq - 09-06-2025 Yes still on the USA server when I ran it....I went into Synaptic Package Manager and let it automatically select the best country server which it switched to "DE" (Germany), ran the update command from within SPM and it failed with the same error. Maybe I should try a different European repo instead?? Thanks again! RE: Need assistance....500 Internal Server Error - stevef - 09-06-2025 Synaptic is a package manager - not sure if it can change the ubuntu repositories. Use the instructions in post #4 which will show you what ubuntu repos are being used. If it is Main Server USA change it. I use an ubuntu mirror in the UK and it works fine, but when I changed to Main US, it throws the same error as you are getting. |