Teamviewer 13 not working but Teamviewer 12 does

Teamviewer 13 not working but Teamviewer 12 does - Printable Version

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+--- Thread: Teamviewer 13 not working but Teamviewer 12 does (/showthread.php?tid=5068)

Teamviewer 13 not working but Teamviewer 12 does - bigmanstrat - 03-07-2018

I have had a problem with Teamviewer for a couple of months since the upgrade to version 13. I have been able to see the remote computer but have had no control over it. This morning I decided to revert back to Teamviewer 12 and it worked immediately. I have subsequently upgraded to LinuxLite 3.8 on both devices but Teamviewer has reverted to version 13 and has now stopped working. I can see the remote desktop but neither mouse nor keyboard controls work. If I revert back to Teamviewer 12 can I prevent it upgrading to version 13 when I update my system files? I've looked for a specific solution to my issue but haven't been able to find one.

Re: Teamviewer 13 not working but Teamviewer 12 does - ralphy - 03-07-2018

I had somewhat a similar issue. It seems the package in the repo is a bit outdated. What worked for me:

Uninstall teamviewer

Code:
sudo apt-get remove --purge teamviewer -y

sudo apt-get autoclean && sudo apt-get autoremove -y

Download latest version directly from their site:

64bit

Code:
cd /tmp && wget https://download.teamviewer.com/download/linux/teamviewer_amd64.deb

OR 32bit

Code:
cd /tmp && wget https://download.teamviewer.com/download/linux/teamviewer_i386.deb

Finally install the package and its dependencies

64bit

Code:
sudo apt-get install ./teamviewer_amd64.deb -y

OR 32bit

Code:
sudo apt-get install ./teamviewer_i386.deb -y

I was able to control the remote machine again. In my case, I was not remoting into a Linux PC... so make sure to update both machines in your case.

Hope it helps.

Re: Teamviewer 13 not working but Teamviewer 12 does - bigmanstrat - 03-08-2018

Thank you, now works perfectly

Re: Teamviewer 13 not working but Teamviewer 12 does - ralphy - 03-08-2018

You're most welcome [member=5827]bigmanstrat[/member] ; glad to read you got it worked out.

I updated TeamViewer installation in the UnlockMe App so that it always downloads and installs the latest version directly from their site for that very reason.

Cheers!