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Hardware - Support => Printing and Scanning => Topic started by: Sprintrdriver on August 04, 2019, 05:17:18 PM

Title: Vuescan cannot find old scanner - HP ScanJet 3400C
Post by: Sprintrdriver on August 04, 2019, 05:17:18 PM

Hi.

The scanner is not accessible from Vuescan (nor simple scan - at least before installing xsane)

I have used Vuescan on the same computer successfully with other scanners:

• Epson Stylus DX4250 (USB / no additional driver installed)
• Epsson expression home XP-432 (USB / no additional driver installed)
• Epson Perfection 4490 Photo (USB / Driver from 2015 installed)
• HP Officejet Pro 8610 (USB / no additional driver installed)

I have installed xsane, and I can access the HP ScanJet 3400C by using xsane. However I don't get the resolution and options that I expect by using Vuescan (max 600 dpi despite scanner support 1200 dpi + cannot save raw file etc... )

After installing xsane, the scanner also got accessible via simple scan. Before installing xsane I couldn't access the scanner by simple scan.

In short - this is what I have done trying to get the scanner work with Vuescan:

• Ran lsusb -v to make sure that the OS can see the device.
  
• Included the scanner in the 40-libsane.rules -file
• Looking in LQ list of hardware. Found it there and a post from 2005 suggest it works with xsane.
• Installed xsane (xsane can communicate to the scanner but Vuescan cannot)
• Searched for driver for the scanner - no one (if any) found when searched online.
• Tried to run Vuescan as root (just to exclude the possibility that the 40-libsane.rules somehow fails to allow the program to access the scanner w/o administrative privilegies)

lsusb -v for the scanner

Code: [Select]

Bus 004 Device 002: ID 03f0:0405 Hewlett-Packard ScanJet 3400cse
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x03f0 Hewlett-Packard
  idProduct          0x0405 ScanJet 3400cse
  bcdDevice            0.00
  iManufacturer          10 Hewlett-Packard
  iProduct               11 Hewlett-Packard ScanJet 3400C
  iSerial                12 MT059B10JNTG
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           39
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0x40
      (Missing must-be-set bit!)
      Self Powered
    MaxPower               48mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass        16
      bInterfaceSubClass      1
      bInterfaceProtocol      0
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001  1x 1 bytes
        bInterval               8
Device Status:     0x0470
  (Bus Powered)
  Debug Mode

Entry in 40-libsane.rules

Code: [Select]

ATTRS{idVendor}=="03f0", ATTRS{idProduct}=="0405", ENV{libsane_matched}="yes"

Title: Re: Vuescan cannot find old scanner - HP ScanJet 3400C
Post by: Jerry on August 05, 2019, 02:52:42 AM

What do Vuescan say about this?

Title: Re: Vuescan cannot find old scanner - HP ScanJet 3400C
Post by: Sprintrdriver on August 05, 2019, 10:55:38 AM

Quote from: Jerry on August 05, 2019, 02:52:42 AM

What do Vuescan say about this?

I sent a mail yesturday, but have not got any respons yet. I'll update the forum thread if I get a solution to this :)

Title: Re: Vuescan cannot find old scanner - HP ScanJet 3400C
Post by: Sprintrdriver on August 05, 2019, 05:19:55 PM

Update:

I just got answer to my mail from Ed Hamrick, and he confirms that Vuescan doesn't work with HP Scanjet 3400C.

Title: Re: Vuescan cannot find old scanner - HP ScanJet 3400C
Post by: Jerry on August 05, 2019, 11:55:27 PM

Damn :(

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