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Hardware - Support => Printing and Scanning => Topic started by: jack action on September 18, 2020, 05:07:54 PM

Title: Unable to use Brother scanner
Post by: jack action on September 18, 2020, 05:07:54 PM
I'm using an all-in-one printer scanner (MFC-9120CN) where the printer works but the scanner is not found by any scanning program. Even after installing the proper drivers from the Brother website. I had the problem with LL4 and LL5.

The problem is that the needed files are stored in /usr/lib64/sane and should be (also?) found in /usr/lib/sane. The solution is to create the directory and put a link for each file in /usr/lib64/sane in the new directory, like so (tested in LL5):

Code: [Select]
sudo mkdir /usr/lib/sane
sudo ln -s /usr/lib64/sane/libsane-brother3.so /usr/lib/sane/libsane-brother3.so
sudo ln -s /usr/lib64/sane/libsane-brother3.so.1 /usr/lib/sane/libsane-brother3.so.1
sudo ln -s /usr/lib64/sane/libsane-brother3.so.1.0.7 /usr/lib/sane/libsane-brother3.so.1.0.7

Here's a reference (https://askubuntu.com/questions/791556/brother-scanner-not-working-in-ubuntu-16-04-though-driver-installed) for this solution. Some extra steps or other methods are explained, but they're most likely useless or worst (like copying the files to the new directory).