Linux Lite Forums

Hardware - Support => Printing and Scanning => Topic started by: alender5 on June 23, 2022, 09:34:08 PM

Title: there was an error during the CUPS operation server error internal error
Post by: alender5 on June 23, 2022, 09:34:08 PM
There is another post on the same topic.  The prompt on that page suggested a new thread as the old one has gone 120 days with no comment.

I am trying to connect LL 5.8 to an HP Deskjet 4155e as a wireless network printer.  I have downloaded the HP software.  I have tried the installation instructions in the manual.  I have connected the printer to my laptop via USB. Regardless of the method I attempt, the answer is always <there was an error during the CUPS operation server error internal error>. 

Printer setup shows that is sees the printer.  5 attempts at printing a test page have resulted in document being held.

How can I accomplish this task? 

FWIW, Linux in general has shown me that I am truly a semi-technophobe.

I did not expect this issue.  I have been using Ubuntu MATE for 3 years and it recognized this printer with no problem. 

I have really enjoyed trying Linux Lite again - second time around.  I would like to use it as my primary OS.  I need to be able to print.
Title: Re: there was an error during the CUPS operation server error internal error
Post by: Artim on December 17, 2022, 09:44:20 AM
I have the same issue adding a printer, but I expect no replies either.
Title: Re: there was an error during the CUPS operation server error internal error
Post by: Jerry on December 17, 2022, 04:59:04 PM
I have the same issue adding a printer, but I expect no replies either.


Ouch! The internet is littered with support forums that don't have replies, even on the big boys. Not sure why you've chosen to respond to a thread from June.
There's no reply here, because if you look at their profile, they're running 'Linux Lite: 3.8 64bit'. That is unsupported, period!
Title: Re: there was an error during the CUPS operation server error internal error
Post by: Artim on December 17, 2022, 07:41:27 PM
If the problem has persisted for that long, then perhaps it's a bug that needs looking into.
Title: Re: there was an error during the CUPS operation server error internal error
Post by: Jerry on December 17, 2022, 07:50:17 PM
If the problem has persisted for that long, then perhaps it's a bug that needs looking into.

Series 3.x is unsupported. Nothing needs to be looked into.
Title: Re: there was an error during the CUPS operation server error internal error
Post by: Jerry on December 18, 2022, 09:30:02 PM
Ok, looks like the OP has 5.8 in their original post and 3.8 in their Profile. Some confusion here. If @Artim you could start a new thread with all of the relevant details, we'll see if anyone wants to help. Cheers @LL-user