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Hewlett Packard

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Re: Hewlett Packard
« Reply #8 on: November 21, 2021, 07:38:16 PM »
 

kissbaby3

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I had exactly the same problem with a HP Envy 5640 Multifunction printer and after doing some research I discovered that there is a known and well documented bug retating to several HP Printers and Ubuntu 20.04.
The fix is as simple as opening XFCE terminal and then typing "sudo apt purge ippusbxd" enter. when complete, reboot PC and then print test page from printers properties page. ALL functions worked i.e. scanner, print multiple pages to single sheet etc - perfectly for me after following the above instructions and should solve all your issues also

what happens you "purge ippusbxd" ?, does it uninstall it ?
 

Re: Hewlett Packard
« Reply #7 on: October 02, 2021, 09:20:36 AM »
 

landfill76

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Hello daveyboy,

Would this work on a hp laserjet with linux lite? Managed to get to the test page part, and it won't print....been pulling my hair out  :banghead
Suppose I got somewhere, as it actually recognized the printer in "printers" from the menu......but there must be something I am missing. I think I need to start a new thread, but will try your suggestion.

Cheers,
A
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Re: Hewlett Packard
« Reply #6 on: June 07, 2021, 11:59:00 AM »
 

Daveyboy

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I had exactly the same problem with a HP Envy 5640 Multifunction printer and after doing some research I discovered that there is a known and well documented bug retating to several HP Printers and Ubuntu 20.04.
The fix is as simple as opening XFCE terminal and then typing "sudo apt purge ippusbxd" enter. when complete, reboot PC and then print test page from printers properties page. ALL functions worked i.e. scanner, print multiple pages to single sheet etc - perfectly for me after following the above instructions and should solve all your issues also
 

Re: Hewlett Packard
« Reply #5 on: February 21, 2021, 08:41:57 AM »
 

waynebob

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Do you have a low ink alarm on the printer. I have an HP Office Jet Pro 6978 that was working fine in LL 4.8.
Reinstalled LL 5.2 to a new M.2 drive and kept getting the Communication Error 5012. After much farting around including on the LL 4.8, I screwed up the working install in LL 4.8
and cannot get it to reinstall there either.
Short story long, in my searching around I spotted a comment that an alarm on the printer would prevent the installation.
I have low ink alarm for the three colors and figure that is the problem.
Tired of the maintenance cycle using all the ink as I don't print very often. Getting a laser printer. Whew.
 

Re: Hewlett Packard
« Reply #4 on: November 23, 2020, 10:37:20 AM »
 

trinidad

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https://askubuntu.com/questions/1056077/how-to-install-latest-hplip-on-my-ubuntu-to-support-my-hp-printer-and-or-scanner

Read the link from @firenice03 first. Otherwise check to see what version of hplip is installed and read the link above.

TC
All opinions expressed and all advice given by Trinidad Cruz on this forum are his responsibility alone and do not necessarily reflect the views or methods of the developers of Linux Lite. He is a citizen of the United States where it is acceptable to occasionally be uninformed and inept as long as you pay your taxes.
 

Re: Hewlett Packard
« Reply #3 on: November 22, 2020, 11:46:34 PM »
 

firenice03

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How do I solve the Communication Error 5012 problem

More info the better - HP? PC Printer scanner mouse .... Model?? adapter etc etc etc

We have an error message and number.. going to go out on a Limb and say related to printing?
What have you tried, if anything (installed xx??)

If its printing - give this a look over its very detailed...
https://www.linuxliteos.com/manual/hardware.html#printer

Keep on through to HP Printers on Linux Lite - there is the hplip if you haven't yet installed...

If not or need further - more details the better :)
Good Luck
« Last Edit: November 22, 2020, 11:49:13 PM by firenice03 »
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LL4.8 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
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Re: Hewlett Packard
« Reply #2 on: November 22, 2020, 09:07:29 PM »
 

ohjrson

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Do you have a clue as to what error that is? Or a definition? Or oh what are they called, when you have a list of those types of errors.
If you can locate that error number you should be able to determine what the problem is whether it is software related or hardware related.
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Hewlett Packard
« Reply #1 on: August 27, 2020, 10:17:55 AM »
 

Richard Keith Smith

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How do I solve the Communication Error 5012 problem
 

 

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