Hardware - Support > Printing and Scanning

Hewlett Packard

<< < (2/2)

Daveyboy:
I had exactly the same problem with a HP Envy 5640 Multifunction printer and after doing some research I discovered that there is a known and well documented bug retating to several HP Printers and Ubuntu 20.04.
The fix is as simple as opening XFCE terminal and then typing "sudo apt purge ippusbxd" enter. when complete, reboot PC and then print test page from printers properties page. ALL functions worked i.e. scanner, print multiple pages to single sheet etc - perfectly for me after following the above instructions and should solve all your issues also

landfill76:

Hello daveyboy,

Would this work on a hp laserjet with linux lite? Managed to get to the test page part, and it won't print....been pulling my hair out  :banghead
Suppose I got somewhere, as it actually recognized the printer in "printers" from the menu......but there must be something I am missing. I think I need to start a new thread, but will try your suggestion.

Cheers,
A

kissbaby3:

--- Quote from: Daveyboy on June 07, 2021, 11:59:00 AM ---I had exactly the same problem with a HP Envy 5640 Multifunction printer and after doing some research I discovered that there is a known and well documented bug retating to several HP Printers and Ubuntu 20.04.
The fix is as simple as opening XFCE terminal and then typing "sudo apt purge ippusbxd" enter. when complete, reboot PC and then print test page from printers properties page. ALL functions worked i.e. scanner, print multiple pages to single sheet etc - perfectly for me after following the above instructions and should solve all your issues also

--- End quote ---

what happens you "purge ippusbxd" ?, does it uninstall it ?

Navigation

[0] Message Index

[*] Previous page

Go to full version