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Hardware - Support => Printing and Scanning => Topic started by: aussie1 on February 18, 2018, 12:28:45 AM

Title: Epson XP-245
Post by: aussie1 on February 18, 2018, 12:28:45 AM
Hello, today i went and bought a new Epson XP-245 printer and have connected it to the computer via a USB cable but can`t print anything. The copy works perfectly, just not print and scan.

Any help would be grateful.

 aussie1.
Title: Re: Epson XP-245
Post by: supergamer on February 18, 2018, 12:49:20 AM
I have to ask this. Did you try to set it up from the printers program that is in the menu?
Title: Re: Epson XP-245
Post by: aussie1 on February 18, 2018, 04:19:24 AM
supergamer, i went into the menu - System - Printers and added the Generic-ESC-P-Dot-Matrix and it says connected to localhost.
Title: Re: Epson XP-245
Post by: ptyerman on February 18, 2018, 05:09:36 AM
You have to install the printer drivers supplied by Epson. Go to the Epson download centre and search for XP-245 Linux driver. They aren't mega hard to install but they aren't straightforward either, read the docs carefully.
I have the XP-830 Premium, and it works great in Linux with the Epson drivers, mine is connected by wireless network so I can print and scan from anywhere in the house.
Title: Re: Epson XP-245
Post by: justme2 on February 18, 2018, 05:12:39 AM
supergamer, i went into the menu - System - Printers and added the Generic-ESC-P-Dot-Matrix and it says connected to localhost.

Its an inkjet printer, not dot matrix so I think that driver will not work.

Epson claim to provide linux drivers for some printers,
https://www.epson.co.uk/viewcon/corporatesite/products/mainunits/faq/3458/20002 (https://www.epson.co.uk/viewcon/corporatesite/products/mainunits/faq/3458/20002)
See if yours is listed. :)
Title: Re: Epson XP-245
Post by: aussie1 on February 18, 2018, 08:32:03 AM
I went to the website http://support.epson.net/linux/en/imagescanv3.php?version=1.3.25 but which version do i download and how to install it ?
Title: Re: Epson XP-245
Post by: bitsnpcs on February 18, 2018, 09:13:40 AM
Hello aussie1,

based on the stats below your user name you would download the Ubuntu 16.04 LTS 32 Bit.
These are their installation instruction for this -
http://download.ebz.epson.net/man/linux/imagescanv3_e.html#sec6-1
Title: Re: Epson XP-245
Post by: ptyerman on February 18, 2018, 09:49:09 AM
Also, that's only the scanner driver. You will need the printer driver too, they are two separate packages.
Go here http://download.ebz.epson.net/dsc/search/01/search/searchModule (http://download.ebz.epson.net/dsc/search/01/search/searchModule) and select Linux in the dropdown box, type xp-245 in the search box and press your enter key, it will take you to the downloads for your printer. There is 3 files to download, the printer driver, the Epson printer utility, and the scanner driver. The readme files tell you how to install them.
Title: Re: Epson XP-245
Post by: aussie1 on February 18, 2018, 03:16:17 PM
I have downloaded the Ubuntu 16.04 LTS 32 Bit file and followed the instructions on how to install it from README.rst and try to install the file
Quote
dpkg --install ./core/imagescan_3.35.0-1epson4ubuntu16.04_amd64.deb ./plugins/imagescan-plugin-ocr-engine_1.0.0-1epson4ubuntu16.04_amd64.deb ./plugins/imagescan-plugin-gt-s650_1.0.0-1epson4ubuntu16.04_amd64.deb ./plugins/imagescan-plugin-networkscan_1.1.1-1epson4ubuntu16.04_amd64.deb

So i type in my superuser password and it says error: requested operation requires superuser privilege. I know my password so how can that be wrong ? or did i do something wrong.
Title: Re: Epson XP-245
Post by: ptyerman on February 18, 2018, 07:38:40 PM
Not sure what's wrong, try installing the .debs using Gdebi instead of dpkg, I never used dpkg when installing mine. Install the printer drivers first followed by the print utility, lastly install the scanner driver.
The printer drivers are pretty much trouble free once installed and require no configuration beyond checking your defaults. The scanner ones can be a real headache to get working properly. However, my XP-830 is connected by wireless network and required extra steps, if your using straight USB it may be a straightforward procedure.
Title: Re: Epson XP-245
Post by: aussie1 on February 18, 2018, 08:22:44 PM
What i did was installed the printer drivers first followed by the print utility, and when i was installing the scanner driver i followed the README.rst and when i got to the part ./install.sh and this is what i get:

Quote
Hit:1 http://repo.linuxliteos.com/linuxlite citrine InRelease                                                       
Hit:2 http://us.archive.ubuntu.com/ubuntu xenial InRelease                                                           
Hit:3 http://archive.canonical.com xenial InRelease                                           
Hit:4 http://ppa.launchpad.net/nemh/systemback/ubuntu xenial InRelease                         
Get:5 http://us.archive.ubuntu.com/ubuntu xenial-security InRelease [102 kB]                       
Hit:6 http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu xenial InRelease                               
Get:7 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]                                   
Hit:8 http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu xenial InRelease
Get:9 http://us.archive.ubuntu.com/ubuntu xenial-proposed InRelease [253 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]                                                                                                                                 
Fetched 560 kB in 12s (43.4 kB/s)                                                                                                                                                                             
Reading package lists... Done
Reading package lists... Done
Building dependency tree       
Reading state information... Done
E: Unable to locate package libboost-filesystem1.62.0
E: Couldn't find any package by glob 'libboost-filesystem1.62.0'
E: Couldn't find any package by regex 'libboost-filesystem1.62.0'
E: Unable to locate package libboost-program-options1.62.0
E: Couldn't find any package by glob 'libboost-program-options1.62.0'
E: Couldn't find any package by regex 'libboost-program-options1.62.0'
E: Unable to locate package libboost-system1.62.0
E: Couldn't find any package by glob 'libboost-system1.62.0'
E: Couldn't find any package by regex 'libboost-system1.62.0'
E: Unable to locate package libjpeg62-turbo
derek@derek-desktop:~/Downloads/imagescan-bundle-debian-9-1.3.25.x86.deb$
Title: Re: Epson XP-245
Post by: ptyerman on February 18, 2018, 08:40:35 PM
Wait a minute! Quote from your post.

Quote
derek@derek-desktop:~/Downloads/imagescan-bundle-debian-9-1.3.25.x86.deb$

You have the wrong driver, your trying to install the DEBIAN driver, you need the UBUNTU x86 32 bit driver.
Title: Re: Epson XP-245
Post by: aussie1 on February 18, 2018, 09:03:06 PM
I downloaded the Ubuntu 17.10 32bit (i386, is that the right one ?
Title: Re: Epson XP-245
Post by: ptyerman on February 18, 2018, 09:05:21 PM
No, you need Ubuntu 16.04 32 bit.
Title: Re: Epson XP-245
Post by: aussie1 on February 18, 2018, 09:30:16 PM
This time i downloaded the right file and followed the readme and did this:

Quote
  tar xaf imagescan-bundle-ubuntu-16.04-1.3.25.x86.deb.tar.gz
   cd imagescan-bundle-ubuntu-16.04-1.3.25.x86.deb
   ./install.sh

Is the scanner driver now installed ?
Title: Re: Epson XP-245
Post by: ptyerman on February 18, 2018, 09:38:04 PM
No idea, what did it tell you after you typed ./install.sh?
You should have got some confirmation in the terminal if it installed or not once it finished. One way of checking is to look in the Graphics section of your start menu, if Imagescan is there then it's installed it. Load it up and try your scanner.
Title: Re: Epson XP-245
Post by: aussie1 on February 18, 2018, 09:44:07 PM
This is the result of the install:

Quote
derek@derek-desktop:~/Downloads/imagescan-bundle-ubuntu-16.04-1.3.25.x86.deb$ ./install.sh
[sudo] password for derek:
Selecting previously unselected package imagescan.
(Reading database ... 393695 files and directories currently installed.)
Preparing to unpack .../imagescan_3.35.0-1epson4ubuntu16.04_i386.deb ...
Unpacking imagescan (3.35.0-1epson4ubuntu16.04) ...
Selecting previously unselected package imagescan-plugin-ocr-engine.
Preparing to unpack .../imagescan-plugin-ocr-engine_1.0.0-1epson4ubuntu16.04_i386.deb ...
Unpacking imagescan-plugin-ocr-engine (1.0.0-1epson4ubuntu16.04) ...
Selecting previously unselected package imagescan-plugin-networkscan.
Preparing to unpack .../imagescan-plugin-networkscan_1.1.1-1epson4ubuntu16.04_i386.deb ...
Unpacking imagescan-plugin-networkscan (1.1.1-1epson4ubuntu16.04) ...
Selecting previously unselected package imagescan-plugin-gt-s650.
Preparing to unpack .../imagescan-plugin-gt-s650_1.0.0-1epson4ubuntu16.04_i386.deb ...
Unpacking imagescan-plugin-gt-s650 (1.0.0-1epson4ubuntu16.04) ...
Setting up imagescan (3.35.0-1epson4ubuntu16.04) ...
Processing triggers for desktop-file-utils (0.22-1ubuntu5.1) ...
Processing triggers for menu (2.1.47ubuntu1) ...
Setting up imagescan-plugin-gt-s650 (1.0.0-1epson4ubuntu16.04) ...
Setting up imagescan-plugin-ocr-engine (1.0.0-1epson4ubuntu16.04) ...
Setting up imagescan-plugin-networkscan (1.1.1-1epson4ubuntu16.04) ...
Processing triggers for libc-bin (2.23-0ubuntu10) ...
Processing triggers for gnome-menus (3.13.3-6ubuntu3.1) ...
Processing triggers for mime-support (3.59ubuntu1) ...

lsusb:
Quote

Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 04f2:0971 Chicony Electronics Co., Ltd
Bus 001 Device 003: ID 0409:005a NEC Corp. HighSpeed Hub
Bus 001 Device 005: ID 04b8:1116 Seiko Epson Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 006 Device 002: ID ffc0:0004 
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Title: Re: Epson XP-245
Post by: ptyerman on February 18, 2018, 09:50:58 PM
Seems OK from that. Load up Imagescan or Xsane or other scanning software and try it out. You should have a lot less troublesome experience than me with it being directly connected through USB, setting the scanner up for networking was a right pain in the butt!
Title: Re: Epson XP-245
Post by: aussie1 on February 18, 2018, 10:01:14 PM
I did a scan with Xsane and it now works perfectly, cheers for all your help i appreciate it !
Title: Re: Epson XP-245
Post by: ptyerman on February 18, 2018, 10:19:17 PM
Great! The functions of these Epson printers in Linux work brilliantly once setup, I think you'll be happy with the results.   8)