Hardware - Support > Printing and Scanning
Canon Imageclass D570 laser printer/scanner driver
stevef:
vint,
I don't see any way that what you've done under the Windows install can affect what happens under the Linux install - unless you are referring to something like online product registration with Canon. Without the same printer we are relying on accurate information from you about what is happening.
If you are having problems with a specific command please let us know specific information - e.g. What instructions you are following, what command within those instruction is failing to execute and how does the system respond when you try execute the command. If it is failing in the GUI, give us some indication of what you are doing to determine it is failed.
It sounds as though you've got multiple sources of information and had multiple attempts, so perhaps starting over with a totally clean slate is the way forward.
firenice03:
@vint
Sometimes newer/newest of peripherals like printers - may take sometime to make it into the kernel as a supported device.
Not a Linux downside - I'd call it a manufacture but I digress...
If you've followed the install link provided to download and install the driver - you shouldn't need to do again..
You can remove the printers and re-add following the tutorial... The screens may look slightly different but they are essentially the same.
Just in case you missed it - cause I did at first there are 2 links in "Contents" (maybe for others in the future)
Install Driver:
https://tutorialforlinux.com/2022/02/15/how-to-install-canon-imageclass-d530-d550-d570-printer-on-ubuntu-20-04/2/
Adding Printer:
https://tutorialforlinux.com/2022/02/15/how-to-install-canon-imageclass-d530-d550-d570-printer-on-ubuntu-20-04/3/
vint:
I really like the way LL works on my computer, it works as advertised on an older system. I spent quite some time researching different distros, what works and doesn't work on older hardware and LL fits real nice. The problem I have is if I am unable to get a simple thing like a printer to work, something I need and use everyday that is a big problem. I have a dual boot setup that might be the problem but following the directions & command line from Canon didn't work all the way as I was unable to execute using their commands. I used the directions from the link stevef gave me & time after time I was unable to execute the command using the commands it gave. After looking in help from the command page it was stated that I needed to use a package manager to install the file, this is something I didn't know & so I installed the driver file to synaptic package manager and the install worked. Something I didn't know at the time is that if the printer is already registered through plug and play (Windows 7) there will be a problem, the printer won't work unless another command is inserted I assume during the process. The command line Canon gives for this is long and hard to discern, also I already deleted the printer's from the printer set up without uninstalling the driver and that might also be a problem, there were 2 printers of the same name on the setup? why is that? I also found out after installing the driver that I was supposed to click no if the printer is USB and not network on registration.
I am not sure where to go from here or what to do next, should I uninstall everything and start over?
Help.
Vint
vint:
@stevef,
Well it took several tries using the link you shared and also the install instructions from Canon and I finally was able to install the driver. Unfortunately even though the printer is recognized it is a state of pause and when I go to the printer install page it has two printers of the same name? I was unable to register the printer and I don't know why those instructions wouldn't let me. The printer is plugged in with a USB to my computer and following the instructions I unplugged the printer and USB and then plugged it back in but the same info still comes up. I deleted the two printers on the printer set up and now I'm stuck. Not sure where to go from here.
regards,
Vint
vint:
Howdy stevef,
I feel a bit silly not looking there first, I guess it's because I don't want to break anything but I extracted the readme file and skimmed through the files and the Canon install guide and it looks straight forward enough. It will be a slow process for me so when I have read it all thoroughly I will install it. I appreciate your help and if I have anymore questions I'll let you know. Have a great day.
Regards,
Vint 8)
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