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Software - Support => Other => Topic started by: soumit on April 01, 2021, 06:47:21 AM

Title: Resolution for Install Update Errors
Post by: soumit on April 01, 2021, 06:47:21 AM
How to resolve the following error:

Install Updates Error log
===========================
Install Updates could not successfully download and install available updates.
Go to https://www.linuxliteos.com/forums/ (https://www.linuxliteos.com/forums/) and paste the log below into a new or existing thread for assistance.

============ Log ===========

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
Title: Re: Resolution for Install Update Errors
Post by: stevef on April 01, 2021, 09:24:24 AM
Something interrupted the update process. To resolve the error
 
Click 'menu'
Select 'system'
Click 'Terminal Emulator'

At the user prompt in the resulting window type in

Code: [Select]
sudo dpkg --configure -a
Press 'enter' and follow the on screen instructions.  Subsequent updates should be ok.  Any problems post back.
Title: Re: Resolution for Install Update Errors
Post by: firenice03 on April 01, 2021, 09:56:48 AM
Corrected the code, command requires sudo...
 :dft012:
Title: Re: Resolution for Install Update Errors
Post by: soumit on April 01, 2021, 10:55:09 AM
Tried the resolution but the prompt stopped at password and the same error came up while trying to update as below;

===========================
Install Updates Error log
===========================
Install Updates could not successfully download and install available updates.
Go to https://www.linuxliteos.com/forums/ and paste the log below into a new or existing thread for assistance.

============ Log ===========

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
Title: Re: Resolution for Install Update Errors
Post by: stevef on April 01, 2021, 11:19:30 AM
firenice03 - thank you, missed that.

soumit - What do you mean by 'stopped at password' ?

If prompted to enter password (which should look a bit like this)

[sudo] password for stevef:

You need to type your user password and press enter to authorize the command.
If you've done that and something else is happening then ask again.

Title: Re: Resolution for Install Update Errors
Post by: soumit on April 01, 2021, 01:04:01 PM
This is what is happening. The terminal is not allowing me to type in my password:

Welcome to Linux Lite 5.2 soumit
 
Thursday 01 April 2021, 18:55:31
Memory Usage: 812/5845MB (13.89%)
Disk Usage: 9/63GB (16%)
Support - https://www.linuxliteos.com/forums/ (Right click, Open Link)
 
 soumit  ~  sudo dpkg --configure -a
[sudo] password for soumit:
Sorry, try again.
[sudo] password for soumit:
Sorry, try again.
[sudo] password for soumit:
Title: Re: Resolution for Install Update Errors
Post by: firenice03 on April 01, 2021, 01:23:34 PM
@soumit


This is the same password you log on with or would have created at install..
The same you enter to initiate the Updates


Ensure caps are not on etc..
You can type your password outside the prompt - in the terminal to verify it is correct (should it be language or numlock)... ???

Title: Re: Resolution for Install Update Errors
Post by: Jerry on April 01, 2021, 07:36:55 PM
The password is not visible whilst being typed. Just type it anyway and hit Enter key.
Title: Re: Resolution for Install Update Errors
Post by: soumit on April 02, 2021, 07:48:05 AM
Thank you @stevef, @firenice03 and Jerry. Issue resolved.