Software - Support > Other

My laptop often frezes

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stevef:
Can you provide a bit of context about the problem ?
For example
Does the system recover from the freeze by itself if you leave it ?
What do you need to restore operation ?

Is the problem reproducible ? Do certain things trigger a freeze ?
Does it freeze if you leave the system totally alone ?
Is there a pattern that may indicate a temperature problem ?

When it freezes, is the computer completely unresponsive or are there any signs of life such as the keyboard indicators toggling if you press 'Num Lock' or 'Caps Lock', disk activity etc ?
Does the on screen clock continue to update during a freeze ?

When it freezes does pressing Ctl Alt and F2 together have any effect ?

Post moved from "Security & Bug Fixes" to "Software -> Other"

Thanh Tłng ??ng:
Hello, I need your help. My computer often freezes after 30 - 50 minutes of use. I have attached my computer infomation for you to look at because while I was using the Windows OS, no such situation occurred. Thank you!

--- Code: ---System:    Host: tungdt-Swift-SF315-41 Kernel: 5.15.0-101-generic x86_64 bits: 64 Desktop: Xfce 4.16.0
           Distro: Linux Lite 6.6 LTS
Machine:   Type: Laptop System: Acer product: Swift SF315-41 v: V2.12 serial: <superuser/root required>
           Mobo: RR model: Becks_RR v: V2.12 serial: <superuser/root required> UEFI: Insyde v: 2.12 date: 10/25/2018
Battery:   ID-1: BAT0 charge: 32.5 Wh condition: 32.5/48.9 Wh (66%)
CPU:       Topology: Quad Core model: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx bits: 64 type: MT MCP L2 cache: 2048 KiB
           Speed: 1371 MHz min/max: 1600/2000 MHz Core speeds (MHz): 1: 1371 2: 1370 3: 1371 4: 1370 5: 1370 6: 1455 7: 1472
           8: 1471
Graphics:  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] driver: amdgpu v: kernel
           Display: x11 server: X.Org 1.21.1.4 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz
           OpenGL: renderer: AMD Radeon Vega 8 Graphics (raven LLVM 15.0.7 DRM 3.42 5.15.0-101-generic)
           v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel
           Device-2: Advanced Micro Devices [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor driver: snd_pci_acp3x
           Device-3: Advanced Micro Devices [AMD] Family 17h HD Audio driver: snd_hda_intel
           Sound Server: ALSA v: k5.15.0-101-generic
Network:   Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter driver: ath10k_pci
           IF: wlp1s0 state: up mac: f8:a2:d6:a9:24:9f
Drives:    Local Storage: total: 223.57 GiB used: 19.03 GiB (8.5%)
           ID-1: /dev/sda vendor: Western Digital model: WDS240G2G0B-00EPW0 size: 223.57 GiB
Partition: ID-1: / size: 218.51 GiB used: 19.03 GiB (8.7%) fs: ext4 dev: /dev/sda2
Sensors:   Message: No sensors data was found. Is sensors configured?
Info:      Processes: 289 Uptime: 4m Memory: 3.23 GiB used: 1.09 GiB (33.9%) Shell: bash inxi: 3.0.38
--- End code ---

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