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My brand new computer also freezes up. First time with Linux also, so everything is new and got nothing to compare with.I'm not sure if I should start a new thread or if it is related to this one as, in my case, only the mouse buttons and the keyboard are frozen. I can still move the mouse pointer (but cannot click on anything). The only option is to press the reset button on the computer and loose anything that wasn't saved. It happens randomly with no particular programs (sometimes just the desktop), so it feels like a desktop problem.UPDATE, March 20, 2019:I still have the problem and learned to live with it, but I can now say that it is NOT a Linux problem. My computer froze while I was in the BIOS, so the operating system has nothing to do with it.I have two RAM slots and a single 16GB RAM memory module, so I switched it from one slot to the other, hoping it might be a simple hardware mismatch. It feels like it freezes less often, but it still happens from time to time.
My brand new computer also freezes up. First time with Linux also, so everything is new and got nothing to compare with.I'm not sure if I should start a new thread or if it is related to this one as, in my case, only the mouse buttons and the keyboard are frozen. I can still move the mouse pointer (but cannot click on anything). The only option is to press the reset button on the computer and loose anything that wasn't saved. It happens randomly with no particular programs (sometimes just the desktop), so it feels like a desktop problem.
Hi,Random problems are the worst Even if it's a new laptop, bad HDD or RAM can happen. Also, shipping can be a little rought for laptops.0.If applicable, remove everything plugged-in except the power adapter to see if the problem still occurs.We wouldn't want that Internet connected USB coffee mug heater be the culprit 1.A lot of BIOSes have embeded harddrive tests, do a short test first (minutes) because the long one is... long (hours).2. Windows "could" be able to deal differently with a memory problem, or, it just hasn't access the bad RAM portion.When booting from a live Linux DVD/USB you have the option to "Test memory". This could tell you if memory is defective.I have seen a quite a few times that just removing, cleaning connectors (with a white Steadler eraser) and reseating them solved problems.Bonus question : Have you upgraded the RAM or added a memory module from original config? Different modules could also cause conflicts.Cheers!
Try an earlier restore point. Sent from my Mobile phone using Tapatalk