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Software - Support => Other => Topic started by: torreydale on June 18, 2015, 08:06:22 PM

Title: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 18, 2015, 08:06:22 PM
Whenever I reboot, I have three things I have to reset.  Dropbox, my mouse, and Google Chrome.

1) For Dropbox, before the indicator shows up in the panel, I get a popup saying I need to install the Dropbox Daemon.  I accomplish this by either following their prompts or opening a terminal and typing in "dropbox start -i".

2) For my mouse, I'll notice after a reboot that it won't move as it would before my reboot.  Then when I go to the Mouse and Touchpad settings, sure enough, the mouse is reset to Generic USB.  And I have to select my actual mouse, which is a Microsoft 3 button with IntelliEye.

3) For Google Chrome, I heard about the setting for it to be one's default browser wasn't working via the following video:  https://www.youtube.com/watch?v=defIOXTElHU.  Fifteen minutes into his video he shows how to overcome this.  I follow those instructions, but everytime I open Chrome, I'm still asked to set it as my default.

I have included my System Report as an attachment for the benefit of anyone who can add some help on these items.

I am committed to using Linux Lite.  It is my daily driver now. 

I heard Linus Torvalds say although Linux dominates in mobile phones and servers, he thinks the reason it lags in desktop is because most people don't want to install an operating system.  I can do it, and I'm helping others who complain about their PCs make the switch to Linux Lite.  I can see the above issues causing a thorn in their side, though, and I'd just like to be on the front end of those potential turn offs.  I'm also noticing the Switch Users and Log Out options lead me to a black screen.  Not just on my hardware, but in virtual machines.  Suspend won't stay suspended, and Hibernate won't wake up.  For the record, I have seen that Hibernate issue with other Ubuntu 14.04 based distros.  Since Linux makes my reboots snappier than a Windows reboot on the same hardware, I tend to live in the Shutdown and Restart world and I avoid Suspend and Hibernate and Log Out.  But again, I can see those things trying the patience of folks I'm introducing to Linux Lite.

[attachment deleted by admin, expired]
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 18, 2015, 11:21:06 PM
Dropbox - how did you install this?

Google - did you use Lite Tweaks to set the default browser?

Suspend & Hibernate - notoriously a problem on ubuntu based distros in general, ongoging.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 18, 2015, 11:39:56 PM
Dropbox:  I first installed using Lite Software.  I don't remember the shortcoming, but searching around led me to install it using the .deb file at the Dropbox website.

Chrome as default:  No I overlooked trying that with the Lite Tweaks.  Will try that now and pass it on to a coworker for whom I helped with installing LL last weekend.

On Suspend and Hibernate, I figured as much.

Any idea on the mouse?  Without rebooting, I can see that it won't hold the mouse selection.  I just opened the Mouse and Touchpad settings window, and twice changed the selection to my Microsoft mouse.  I close the Mouse and Touchpad settings window and reopened it.  Also twice.  Each time, my mouse selection was set to Generic USB.  The setting isn't sticky beyond me closing the Mouse and Touchpad settings window.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 18, 2015, 11:48:30 PM
Dropbox - that's probably your issue there. Uninstall it first. Then go to your home folder and press Ctrl+H, and delete the .dropbox folder. Then reboot and install it via Menu, System, Lite Software.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 19, 2015, 02:41:51 PM
I've done the uninstall and reinstall procedure you suggested, and nothing happened.  So I opened up a terminal and typed in the following:

Code: [Select]
torrey@tdw:~$ dropbox status
Dropbox isn't running!
torrey@tdw:~$ dropbox start
Starting Dropbox...Traceback (most recent call last):
  File "dropbox/client/main.py", line 37, in <module>
  File "dropbox/client/aggregation.py", line 17, in <module>
  File "dropbox/sqlite3_helpers.py", line 21, in <module>
  File "dropbox/fatal_db_exception.py", line 1, in <module>
  File "arch/__init__.py", line 28, in <module>
  File "arch/linux/util.py", line 52, in <module>
  File "dropbox/url_info.py", line 19, in <module>
  File "dropbox/i18n.py", line 31, in <module>
  File "babel/__init__.py", line 33, in <module>
  File "pkg_resources/__init__.py", line 3032, in <module>
  File "pkg_resources/__init__.py", line 933, in subscribe
  File "pkg_resources/__init__.py", line 3032, in <lambda>
  File "pkg_resources/__init__.py", line 2573, in activate
  File "pkg_resources/__init__.py", line 2667, in insert_on
  File "pkg_resources/__init__.py", line 2697, in check_version_conflict
  File "pkg_resources/__init__.py", line 2566, in _get_metadata
  File "pkg_resources/__init__.py", line 1589, in get_metadata_lines
  File "pkg_resources/__init__.py", line 1581, in get_metadata
  File "pkg_resources/__init__.py", line 1692, in _get
IOError: [Errno 13] Permission denied: '/var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-3.6.7/futures-2.1.3-py2.7.egg/EGG-INFO/top_level.txt'
     

^CTraceback (most recent call last):
  File "/usr/bin/dropbox", line 1436, in <module>
    ret = main(sys.argv)
  File "/usr/bin/dropbox", line 1425, in main
    result = commands[argv](argv[i+1:])
  File "/usr/bin/dropbox", line 1273, in start
    if not start_dropbox():
  File "/usr/bin/dropbox", line 757, in start_dropbox
    time.sleep(interval)
KeyboardInterrupt
torrey@tdw:~$ sudo dropbox status
[sudo] password for torrey:
Dropbox isn't running!
torrey@tdw:~$ sudo dropbox start
Starting Dropbox...Dropbox isn't running!
Done!
torrey@tdw:~$
(Thunar:7921): IBUS-WARNING **: The owner of /home/torrey/.config/ibus/bus is not root!
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$
torrey@tdw:~$ dropbox status
Dropbox isn't running!
torrey@tdw:~$
But the Dropbox indicator would show up in the panel at that point.  The Thunar File Manager would open to the Dropbox folder, and I would get a popup saying "Failed to open directory "Dropbox".  Permission Denied.

All this is refreshing my memory on why I eventually installed Dropbox from the Dropbox.com website.

By the way, you mentioned Suspend and Hibernate are notoriously faulty with Ubuntu and it's ongoing.  Any word on what I mentioned about getting the black screen when using the Log Out option?
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 19, 2015, 04:27:41 PM
I've done the uninstall and reinstall procedure you suggested, and nothing happened.  So I opened up a terminal and typed in the following:

...

But the Dropbox indicator would show up in the panel at that point.  The Thunar File Manager would open to the Dropbox folder, and I would get a popup saying "Failed to open directory "Dropbox".  Permission Denied.

All this is refreshing my memory on why I eventually installed Dropbox from the Dropbox.com website.


Looks like there is an issue with Dropbox on 64bit, I'll look into this and provide an update when I get time, looks like a new bug - https://www.dropboxforum.com/hc/communities/public/questions/202663529-dropboxd-wont-start-on-xubuntu-14-04LTS-traceback-3-6-7
In the meantime, open a terminal and do:

Code: [Select]
sudo chmod 666 /var/lib/dropbox/.dropbox-dist/dropbox-lnx.x86_64-3.6.7/futures-2.1.3-py2.7.egg/EGG-INFO/top_level.txt
Then start Dropbox from the Menu. This should work for now.


By the way, you mentioned Suspend and Hibernate are notoriously faulty with Ubuntu and it's ongoing.  Any word on what I mentioned about getting the black screen when using the Log Out option?


I've only had time to help you with your other issues. Ideally you need to make a separate thread for each issue under the right Category. This helps others and having one thread with so many different issues gets rather messy and is hard for folks to keep track of things.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 19, 2015, 04:35:05 PM
The same happens on 32bit, looks like Dropbox broke their own app :) We'll have to wait for an update from them.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 19, 2015, 05:50:10 PM
Good to know it's not us.

On the mouse, I matched the Generic USB settings to the settings of my Microsoft Mouse.  That helped.  Then I took it a step further by unchecking the "Enable this device" option for the Generic USB mouse.  That seems to keep my settings "sticky".
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 20, 2015, 12:27:56 AM
Glad you got the mouse working, how is Dropbox?
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 20, 2015, 04:15:05 AM
Same problem.  Can't access the dropbox folder.  And no indicator in the panel.  Been using the Dropbox website in the interim.

A friend's laptop I worked on two weeks ago seemed to have youtube video trouble.  Working on it now.  Took it down to 32bit LL 2.4 from 64 bit.  That helped with a different friend's laptop, but not this one.  Furthermore, the wifi doesn't work as well with this 32bit version.  May take it back to 64bit in the morning and just encourage her to use Minitube for youtube viewing.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 27, 2015, 02:41:50 AM
LL has taken the initiative here and are providing Dropbox via our own repo. Do Install Updates, then Lite Software to get it.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 27, 2015, 03:14:05 AM
I uninstalled.  Went to home folder.  Hit Ctrl H.  Looked for the .dropbox folder.  There was not one.  I rebooted, and reinstalled using Lite Software.  Same result of nothing happening except an authentication window showing up after around 30 seconds after I clicked on the dropbox icon. 

BTW, I'm away from my desktop.  I have a fresh install on my laptop, and I did the above.  I've attached a system report for the record.

[attachment deleted by admin, expired]
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 27, 2015, 03:16:53 AM
I take it you did Install Updates first as instructed?
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 27, 2015, 03:19:55 AM
I did.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 27, 2015, 03:23:59 AM
Open a terminal and do:

Code: [Select]
dpkg -s lite-software
and paste the result here.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 27, 2015, 03:28:47 AM
torrey@twdell:~$ dpkg -s lite-software
Package: lite-software
Essential: yes
Status: install ok installed
Priority: required
Section: base
Installed-Size: 1100
Maintainer: Jerry Bezencon <valtam@linuxliteos.com>
Architecture: amd64
Version: 1.0-0480-linuxlite
Depends: apt, zenity, gksu
Description: Lite Software
 A tool to easily install and remove popular software in Linux Lite.
Homepage: http://www.linuxliteos.com
torrey@twdell:~$
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 27, 2015, 03:30:38 AM
That tells me you haven't done Install Updates first. You need to do that first. You're going to have to remove any trace of Dropbox as well. Then install it via Lite Software.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 27, 2015, 03:36:13 AM
Before I saw your message tonight I had just done an update via the terminal.  I did it again and then all the other things I said, but I'm going for it again.  This time with the gui update.  Standby.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 27, 2015, 04:02:59 AM
Got it.  This time I used the Install Updates tool.  Checked for the .dropbox folder.  It wasn't there.  Went to Synaptic and removed the Nautilus-Dropbox package.  Rebooted.  Installed Dropbox via Lite Software.  Opened Dropbox.  Got this popup:  http://imgur.com/84tQqKm, and from there was prompted for login credentials.

Thanks.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 27, 2015, 04:05:24 AM
No problem :)
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 27, 2015, 04:29:58 AM
Do you get any Dropbox context help menu choices as seen in the image here?  http://imgur.com/XjOlcvf, which was taken from https://www.dropbox.com/help/19
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 27, 2015, 05:49:12 AM
No, that's for the nautilus file manager. we use Thunar file manager. You could try the instructions at the bottom of this article - http://www.webupd8.org/2012/08/how-to-install-dropbox-in-xubuntu-and.html (http://www.webupd8.org/2012/08/how-to-install-dropbox-in-xubuntu-and.html) after 'Update (July 3, 2014)' though I have no idea if it works still.
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: torreydale on June 27, 2015, 06:25:24 PM
This part from that website does work.  See the image link and the code below: 

http://imgur.com/kj2ytfS.

Code: [Select]
sudo add-apt-repository ppa:xubuntu-dev/extras
sudo apt-get update
sudo apt-get install thunar-dropbox-plugin
Title: Re: Dropbox, mouse, and chrome settings not saved. And a word on the Log Out options
Post by: Jerry on June 28, 2015, 12:26:31 AM
Thanks for confirming for folk :)