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Software - Support => Other => Topic started by: Mark on June 13, 2014, 01:23:24 PM

Title: [SOLVED] Firefox 30 is crashing system
Post by: Mark on June 13, 2014, 01:23:24 PM
New to LL2.0, but FF30 is crashing system when it starts up. This doesn't happen with Chromium, and did not happen on a different machine running PC Linux OS LXDE and FF30. No system update missed or skipped.

Hardware : EMachines w/AMD64 single-core processor, 2GB RAM, 150GB HD -- plenty of drive space/RAM available per system monitor tool.

FF30 crashes the computer when starting, so it never gets to a web page--can't even get to a blank home page. I know I had Colorful Tabs as an add-on.
Title: Re: Firefox 30 crashing system
Post by: Scott on June 14, 2014, 02:32:35 AM
Hi Mark. I'm not experiencing any FF crashes on LL2.0/64 in VirtualBox. Are the crashes happening all over or on specific websites? Please list a few websites and I'll try to reproduce the crash. Does disabling extensions help? Please list the specs of your CPU, RAM, and hard drive space.
Title: Re: Firefox 30 crashing system
Post by: Scott on June 14, 2014, 11:12:16 AM
Almost didn't catch the edit on your original post. See if this helps:

Open a "run" dialog box:
> (alt-f2) or
> menu > run program (classic xfce menu)
> menu > type "run" in search field > click run program (whisker menu)

In the run dialog box, type:
Code: [Select]
firefox -safe-modeClick the "launch" button

Firefox Safe Mode Window will open. You have two options
1. Start in safe mode
2. Reset Firefox



Title: Re: Firefox 30 crashing system
Post by: Mark on June 19, 2014, 07:51:41 PM
I tried FF29 with LL2.0, and it also crashed the computer.  :o

 I'm going to try 1.0.8 and see what happens, along with FF's Safe Mode in 2.0.
Title: Re: Firefox 30 crashing system
Post by: Mark on June 24, 2014, 09:42:18 PM
Righto! I tried resetting FF30 and now it works as if it was never broken.  :D

I can't give any guesses as to what was wrong; never saw it act like that in Linux or Windoze.

Since I didn't known about FF's Safe Mode, Scott wins this laurel and hearty handshake.
Title: Re: Firefox 30 crashing system
Post by: Scott on June 25, 2014, 10:52:19 PM
Hi Mark. Thanks for the thanks. Glad FF is back for you.
Title: Re: Firefox 30 crashing system
Post by: rijnsma on July 04, 2014, 04:24:40 PM
Righto! I tried resetting FF30 and now it works as if it was never broken.  :D

I can't give any guesses as to what was wrong; never saw it act like that in Linux or Windoze.

Since I didn't known about FF's Safe Mode, Scott wins this laurel and hearty handshake.

I had the problem too.

FF (with refresh per minute of sites along each other), Akregator (with refresh), Sylpheed
(also with refresh), Chrome and sometimes other programs consumed after some hours
so much memory that I extended memory. After that I went searching.
(All on a modern Asus pc with 2 gig of memory.)

With the memory-applet I could see the ever increasing of the use of memory of FF.
So I have installed add-ons 'empty cache' and set to automatic and by hand, 'ram back', 'memory restart' and later as an alternative 'ram restart', which is tiny better.
 
My problems are over and it looks like FF is doing better overall at the moment?!

The desktop-icons sometimes jumped to the left but I've not seen this now for a while.
Maybe it had to do something with the use of memory..?

I have used the last two years the very good Xubuntu, I know the fine PCLOS MATE,
Mint 17, a little less SnowLinux and some others but... Linux Lite is the best for now in my opinion.  ;) Crispy, fast, sparky and stable. More stable than (XKLU)buntu as far as I can see; just as stable than Debian. And it is much lighter...!
So back-ups for instance with Clonezilla are very fast. :D
Title: Re: Firefox 30 crashing system
Post by: P.H. on August 09, 2014, 01:29:28 PM
FF also crashed my system on 2.0 which is why I went back to 1.0.8, but I will give 2.0 another go and try reseting or purging/installing FF 30. Lubuntu 14.04 also gave me similar problems.
Title: Re: Firefox 30 crashing system
Post by: rijnsma on August 09, 2014, 01:55:47 PM
I use the FF31 now and with 'Memory Restart' it is 'holding' nicely.  :)
Memory more or less normal and quiet cpu.
Title: Re: Firefox 30 crashing system
Post by: sonic on August 09, 2014, 02:25:49 PM
I use Firefox 31 as well and I don't see any problems at all. BTW, I use only DwonThemAlll! add-on.

Maybe there is a conflict with your add-ons if you encounter any problem.
Title: Re: Firefox 30 crashing system
Post by: rokytnji on August 09, 2014, 02:56:43 PM
On this persistent 8 gig pen drive install of

Code: [Select]
linux@linux:~$ cat /etc/os-release
NAME="Ubuntu"
VERSION="14.04, Trusty Tahr"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 14.04 LTS"
VERSION_ID="14.04"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
linux@linux:~$ cat /etc/issue
Linux Lite 2.0 LTS \n \l

Firefox 29 (I won't update because of limited save spave on drive) works ok but I am on 32 bit.

Code: [Select]
linux@linux:~$ uname -a
Linux linux 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:31:42 UTC 2014 i686 i686 i686 GNU/Linux
linux@linux:~$

Not 64 bit.
Title: Re: Firefox 30 crashing system
Post by: P.H. on August 09, 2014, 04:11:55 PM
FF 31 I meant, if that's the latest.
Title: Re: Firefox 30 crashing system
Post by: rokytnji on August 09, 2014, 05:04:35 PM
So I guess run firefox from terminal and it will show why it crashes.
Title: Re: Firefox 30 crashing system
Post by: P.H. on August 16, 2014, 03:00:03 AM
Thought I would check back in guys...

I successfully instaled LL 2.0 and it is working super.
 One thing I did was remove FF 29 and install Chromium from the get-go, even before updates install. Then after properly installing updates, drivers, restrictd extras etc, is when I installed FF 31. I took advice from the FF troubleshoot guide, deleted a preferences folder and started as RESET Firefox. It has been working fine with no crashes whatsoever.
There is a definite performance upgrade when using LL 2.0, I'm very pleased I must say.
Title: Re: Firefox 30 crashing system
Post by: Mark on January 05, 2015, 09:48:22 PM
Hello friends. After a delay, here's the apparent cause of FF/LL crashing...wait for it...the Ubuntu customization installed as an extension. No matter which version of FF and LL, if I don't start in FF Safe Mode to disable the Ubuntu Firefox Modifications extension, it's crash city. I just fixed my FF 34/LL2.2 this way.
Title: Re: [SOLVED] Firefox 30 crashing system
Post by: altman on January 06, 2015, 09:19:06 AM
I always remove xul-ext ( ubuntu extension for firefox ) on fresh installs .
Title: Re: [SOLVED] Firefox 30 is crashing system
Post by: dudeMANguy on January 19, 2015, 08:25:58 AM
How do you disable that extension?
Title: Re: [SOLVED] Firefox 30 is crashing system
Post by: altman on January 19, 2015, 09:29:10 AM
Ah I remove it from Synaptic .

Just type in Xul-ext-ubufox  in the Search box there . Or xul , you ll see it while browsing it mate .
Title: Re: [SOLVED] Firefox 30 is crashing system
Post by: Scott on January 19, 2015, 10:13:44 AM
@Altman
Good info, thanks. I have been curious what file relates to that Firefox extension.

Hi dudeMANguy,
I *think* the specific file Altman is speaking about is
Code: [Select]
xul-ext-ubufoxPlease post back if you need a little help with removal steps.

As an alternative (and the way I'm currently removing this extension) is to go into Firefox extensions and just disable it, though I don't know if this method *completely* disables it.

~Scott
Title: Re: [SOLVED] Firefox 30 is crashing system
Post by: altman on January 19, 2015, 10:51:55 AM
@Altman
Good info, thanks. I have been curious what file relates to that Firefox extension.

Hi dudeMANguy,
I *think* the specific file Altman is speaking about is
Code: [Select]
xul-ext-ubufoxPlease post back if you need a little help with removal steps.

As an alternative (and the way I'm currently removing this extension) is to go into Firefox extensions and just disable it, though I don't know if this method *completely* disables it.

~Scott

Lol , no problem mate .

Always wonder how do you guys put inserts like you re doing on xul-ext-ubufox .

Should be on Misko s ( sorry , gold_finger s ) new updated Manual .
Title: Re: [SOLVED] Firefox 30 is crashing system
Post by: dudeMANguy on January 19, 2015, 12:02:35 PM
tihts is a fresh install of linux lite and ff that came packaged with it...there are no other addons or extensions that come with ff  in this install other than the ubuntu extension....

only once have i been able to load ff in safe mode without crashing, i was able to refresh it during that load, and it loaded normally one time after that to disable to unbuntu extension...and it worked a few times...

but now i can't even get ff to load in safe mode...

so scott...do i type that line in terminal?
Title: Re: [SOLVED] Firefox 30 is crashing system
Post by: dudeMANguy on January 19, 2015, 12:06:07 PM
yeah scott.....i have no idea what the notation 'xul-ext-ubufox' means...or what i'm supposed to do with that
Title: Re: [SOLVED] Firefox 30 is crashing system
Post by: altman on January 19, 2015, 12:18:17 PM
Cool , I would remove it by getting into Synaptic ( which is in the Menu as Add/Remove Software ) in Linux Lite .

When you re into Synaptic , you ll see Search on middle top of window , then copy & paste xul into it , then you ll see lots of apps in there , then go to xul-ext-ubufox & remove it .

Also , what are the addons in ff , get into Addons & look what s on .

Something might slowdown your browser or make it crash .