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battery problems Dell not charging/ disabled

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javier_mina:
Hello.  I am using a Dell laptop with Linux 4.8.  The battery icon is present, showing 0% charge and no time indicator.  BIOS indicates "battery charging disabled.   Battery status shown as ok.  Laptop works fine on line power.  Original Dell charger and battery.  Laptop only 3 years old. 

Here is the acpi -V result

linuxlite  ~  acpi -V
Battery 0: Charging, 0%, 2417:00:00 until charged
Battery 0: design capacity 2800 mAh, last full capacity 2417 mAh = 86%
Adapter 0: on-line
Thermal 0: ok, 44.0 degrees C
Thermal 0: trip point 0 switches to mode hot at temperature 100.0 degrees C
Thermal 0: trip point 1 switches to mode passive at temperature 92.0 degrees C
Cooling 0: intel_powerclamp no state information available
Cooling 1: Fan 0 of 1
Cooling 2: soc_dts0 no state information available
Cooling 3: Processor 0 of 10
Cooling 4: Processor 0 of 10
Cooling 5: soc_dts1 no state information available
Can anyone help or is my battery simply toast.
Thanks. Javier

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