You are Here:
Linux Lite 6.6 FINAL Released - Support for 22 Languages Added - See Release Announcement Section



Wi-Fi keeps disconnecting

Author (Read 12121 times)

0 Members and 7 Guests are viewing this topic.

Re: Wi-Fi keeps disconnecting
« Reply #16 on: July 04, 2020, 07:42:19 AM »
 

TheRoboticM

  • New to Forums
  • *
  • 9
    Posts
  • Reputation: 0
  • Linux Lite Member
    • View Profile

  • CPU: Pentium T4200

  • MEMORY: 3Gb

  • VIDEO CARD: Intel Mobile Series 4 Chipset Integrated
Working with old cards can be a gamble.
A quick web search lists the model to 2010, I may be even older.
It seemed to work fine on Ubuntu 14.04, Kernal 3.x
Since 16.04 kernel 4.x, they are mention of some problems, maybe that have not been completely fixed since then.
Maybe it worked better in some kernels... or maybe the card is just old and flaky.

Still, nice to know you found the source of the issue. ;)  We'll see you in the forums! \( " )/

Well, I don't think the kernel is the issue because before installing Linux Lite, there was Windows 7 installed on the computer (Windows 7 was pre-installed). This problem also came when Windows 7 was installed. After some time, the computer was constantly being bombarded with Blue Screens of Death and we decided to shift to Linux. So, the card is just old and flaky.
 

Re: Wi-Fi keeps disconnecting
« Reply #15 on: July 03, 2020, 09:20:03 AM »
 

TheDead

  • Gold Level Poster
  • *******
  • 936
    Posts
  • Reputation: 92
  • Linux Lite Worshipper
    • View Profile
    • My OpenDesktop Projects

  • CPU: HAL9000

  • MEMORY: 2Gb

  • VIDEO CARD: Quantum State VR v.3

  • Kernel: 4.x
Working with old cards can be a gamble.
A quick web search lists the model to 2010, I may be even older.
It seemed to work fine on Ubuntu 14.04, Kernal 3.x
Since 16.04 kernel 4.x, they are mention of some problems, maybe that have not been completely fixed since then.
Maybe it worked better in some kernels... or maybe the card is just old and flaky.

Still, nice to know you found the source of the issue. ;)  We'll see you in the forums! \( " )/
- TheDead (TheUxNo0b)

If my blabbering was helpful, please click my [Thank] link.
 

Re: Wi-Fi keeps disconnecting
« Reply #14 on: July 03, 2020, 06:08:01 AM »
 

TheRoboticM

  • New to Forums
  • *
  • 9
    Posts
  • Reputation: 0
  • Linux Lite Member
    • View Profile

  • CPU: Pentium T4200

  • MEMORY: 3Gb

  • VIDEO CARD: Intel Mobile Series 4 Chipset Integrated
So, after further investigation, now I am assured that the problem is not with the OS, it is with my crappy computer, specifically with the network card. The network card is really horrible and disconnects anytime anywhere. So, I will have to use a USB network adapter somehow to work with this computer.
So, I guess the problem is fixed now...

Thank you all for the suggestions!
 

Re: Wi-Fi keeps disconnecting
« Reply #13 on: June 20, 2020, 01:16:45 PM »
 

TheDead

  • Gold Level Poster
  • *******
  • 936
    Posts
  • Reputation: 92
  • Linux Lite Worshipper
    • View Profile
    • My OpenDesktop Projects

  • CPU: HAL9000

  • MEMORY: 2Gb

  • VIDEO CARD: Quantum State VR v.3

  • Kernel: 4.x
I think you meant WPA2-PSK and not WPA3-PSK as that is not an option.
As for the router, it was given with my Wi-Fi setup and belongs to my ISP. So, I don't know what model it is or which company it belongs to. But most probably it is not that old as I got the new Wi-Fi setup few months ago.
Yeah, sorry WPA2, that was a typo.
Indeed, if the rooter is newer it has less chances to be the culprit, if you have a chance though, check the back or under for a P,N or Model#.
But, I also though of something, if could be that the Wi-Fi antenna is loose and randomly disconnect (?)... but this would show in the Wi-Fi signal strengh.
Also, it would be some bad luck that this happaned when you changed OS... but still.

Another, other thing ;) : Try using 2.4GHz and not 5GHz, it usually has better signal. But slower though...
- TheDead (TheUxNo0b)

If my blabbering was helpful, please click my [Thank] link.
 

Re: Wi-Fi keeps disconnecting
« Reply #12 on: June 20, 2020, 09:28:10 AM »
 

trinidad

  • Platinum Level Poster
  • **********
  • 1463
    Posts
  • Reputation: 212
  • Linux Lite Member
    • View Profile
    • dbts-analytics.com

  • CPU: i7 4 cores 8 threads

  • MEMORY: 16Gb

  • VIDEO CARD: Intel HD graphics

  • Kernel: 5.x
It looks like you're running Kernel 4.4 and 32bit, which normally should configure automatically, but your PCI card is listed at 64bit, so you may have to manually set all of it. See the link below:       Otherwise you may want to run a 64bit OS.

https://cateee.net/lkddb/web-lkddb/ATH_CARDS.html

TC
All opinions expressed and all advice given by Trinidad Cruz on this forum are his responsibility alone and do not necessarily reflect the views or methods of the developers of Linux Lite. He is a citizen of the United States where it is acceptable to occasionally be uninformed and inept as long as you pay your taxes.
 

Re: Wi-Fi keeps disconnecting
« Reply #11 on: June 20, 2020, 04:10:10 AM »
 

TheRoboticM

  • New to Forums
  • *
  • 9
    Posts
  • Reputation: 0
  • Linux Lite Member
    • View Profile

  • CPU: Pentium T4200

  • MEMORY: 3Gb

  • VIDEO CARD: Intel Mobile Series 4 Chipset Integrated
I am writing this on my laptop...
It is again alive and running normally... But the previous times it worked, the connection was alive for some time and then it was disconnected.
So I have full faith that I will be disconnected in a few minutes.

I added your output to the tread as code tags for easier reading....

Atheros :(   I too have one in my laptop - its stable (no disconnects) but speed fluctuates.... Mine is a little different


Somethings to try

Set your Wi-Fi to WPA2-PSK (if not)

Or look for a USB adapter - Realtek chip or a Panda :)
https://www.linuxliteos.com/forums/network/network-speeds-ath9k-atheros/msg47705/#msg47705

First of all, thanks for adding the code tags.

My Wi-Fi connection settings on the laptop are set to WPA2-PSK.
The problem with using a Wi-Fi USB adapter is that my old laptop has only 2 USB ports and one of them is for the keyboard and the other is for the mouse as the in-built touch pad is dead. I also do not have the Wi-Fi adapter.

Yes, WPA3-PSK is a good idea.
Also, an update to the router maybe?

Again, if you have an old D-Link router, change it. ;)
... erm, what is your router exactly?

I think you meant WPA2-PSK and not WPA3-PSK as that is not an option.

As for the router, it was given with my Wi-Fi setup and belongs to my ISP. So, I don't know what model it is or which company it belongs to. But most probably it is not that old as I got the new Wi-Fi setup few months ago.

Thanks!
« Last Edit: June 20, 2020, 04:13:46 AM by TheRoboticM »
 

Re: Wi-Fi keeps disconnecting
« Reply #10 on: June 19, 2020, 09:09:50 PM »
 

TheDead

  • Gold Level Poster
  • *******
  • 936
    Posts
  • Reputation: 92
  • Linux Lite Worshipper
    • View Profile
    • My OpenDesktop Projects

  • CPU: HAL9000

  • MEMORY: 2Gb

  • VIDEO CARD: Quantum State VR v.3

  • Kernel: 4.x
Yes, WPA3-PSK is a good idea.
Also, an update to the router maybe?

Again, if you have an old D-Link router, change it. ;)
... erm, what is your router exactly?
- TheDead (TheUxNo0b)

If my blabbering was helpful, please click my [Thank] link.
 

Re: Wi-Fi keeps disconnecting
« Reply #9 on: June 19, 2020, 11:14:05 AM »
 

firenice03

  • Rockin' the FREE World
  • Global Moderator
  • Platinum Level Poster
  • *****
  • 1848
    Posts
  • Reputation: 284
  • Linux Lite Member
    • View Profile

  • CPU: AMD E2//Atom X5//AMD Phenom II X2

  • MEMORY: 4Gb

  • VIDEO CARD: AMD Mullin Radeon R2//Intel//AMD/ATI RS880

  • Kernel: 5.x
I added your output to the tread as code tags for easier reading....

Atheros :(   I too have one in my laptop - its stable (no disconnects) but speed fluctuates.... Mine is a little different


Somethings to try

Set your Wi-Fi to WPA2-PSK (if not)

Or look for a USB adapter - Realtek chip or a Panda :)
https://www.linuxliteos.com/forums/network/network-speeds-ath9k-atheros/msg47705/#msg47705





LL4.8 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL5.8 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL4.8 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express  -- Shelved
BACK LL5.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA - Print Server
Running Linux Lite since LL2.2
 

Re: Wi-Fi keeps disconnecting
« Reply #8 on: June 19, 2020, 09:31:03 AM »
 

TheRoboticM

  • New to Forums
  • *
  • 9
    Posts
  • Reputation: 0
  • Linux Lite Member
    • View Profile

  • CPU: Pentium T4200

  • MEMORY: 3Gb

  • VIDEO CARD: Intel Mobile Series 4 Chipset Integrated
Ok so I started using my computer once again and this problem again started frustrating me. Once again, I tried hotspot but no success. Then I ran the commands firenice03 gave and have attached the output.


I am once again asking for your technical support.


Thanks!


Code: [Select]
uname -a:
Linux harshit-laptop 4.4.0-185-generic #215-Ubuntu SMP Mon Jun 8 21:53:01 UTC 2020 i686 i686 i686 GNU/Linux


inxi -n:
Network:   Card-1: Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express) driver: ath9k
                   IF: wlp4s0 state: down mac: 00:17:c4:9e:51:5e
                Card-2: Qualcomm Atheros AR8131 Gigabit Ethernet driver: atl1c
                   IF: enp5s0 state: down mac: 00:23:5a:ee:67:a7


sudo lshw -C network:
*-network               
       description: Wireless interface
       product: AR928X Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:04:00.0
       logical name: wlp4s0
       version: 01
       serial: 00:17:c4:9e:51:5e
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=4.4.0-185-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
       resources: irq:17 memory:d4600000-d460ffff
  *-network
       description: Ethernet interface
       product: AR8131 Gigabit Ethernet
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:05:00.0
       logical name: enp5s0
       version: c0
       serial: 00:23:5a:ee:67:a7
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.1-NAPI latency=0 link=no multicast=yes port=twisted pair
       resources: irq:30 memory:d3500000-d353ffff ioport:1000(size=128)


sudo lsusb:
Bus 002 Device 003: ID 064e:a103 Suyin Corp. Acer/HP Integrated Webcam [CN0314]
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 08ff:1600 AuthenTec, Inc. AES1600
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 413c:2113 Dell Computer Corp.
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub


sudo lspci:
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 09)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 09)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.3 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
00:1f.6 Signal processing controller: Intel Corporation 82801I (ICH9 Family) Thermal Subsystem (rev 03)
04:00.0 Network controller: Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express) (rev 01)
05:00.0 Ethernet controller: Qualcomm Atheros AR8131 Gigabit Ethernet (rev c0)


rfkill list all:
0: phy0: Wireless LAN
   Soft blocked: no
   Hard blocked: no
1: acer-wireless: Wireless LAN
   Soft blocked: no
   Hard blocked: no
2: acer-bluetooth: Bluetooth
   Soft blocked: yes
   Hard blocked: no


ping -c5 8.8.8.8:
connect: Network is unreachable
« Last Edit: June 19, 2020, 10:52:51 AM by firenice03 »
 

Re: Wi-Fi keeps disconnecting
« Reply #7 on: June 16, 2020, 10:01:00 AM »
 

TheDead

  • Gold Level Poster
  • *******
  • 936
    Posts
  • Reputation: 92
  • Linux Lite Worshipper
    • View Profile
    • My OpenDesktop Projects

  • CPU: HAL9000

  • MEMORY: 2Gb

  • VIDEO CARD: Quantum State VR v.3

  • Kernel: 4.x
Unicorn dust?

or, maybe some updates fixed some problems...
or2, some hardware is flaky and currently working until it does not. Use it while it works. ;)
- TheDead (TheUxNo0b)

If my blabbering was helpful, please click my [Thank] link.
 

Re: Wi-Fi keeps disconnecting
« Reply #6 on: June 16, 2020, 12:00:22 AM »
 

TheRoboticM

  • New to Forums
  • *
  • 9
    Posts
  • Reputation: 0
  • Linux Lite Member
    • View Profile

  • CPU: Pentium T4200

  • MEMORY: 3Gb

  • VIDEO CARD: Intel Mobile Series 4 Chipset Integrated
Really sorry for the late reply...
I was fed up with my computer so mch that I let it rot for almost a month. Almost magically, my 7-year-old computer came back to life normally with no issues. The network issue was solved and it is working normally. I am confused as to why it was not working earlier.

If you have hotspot on your cellular phone try that first. Second, if you have ethernet available, that works best  because ethernet is more secure and realible than wifi.
I had tried using cellular hotspot (when the network issue was there) but it still did not work. And as my router is far away from my computer (my computer is a large beast), I cannot connect it with ethernet...

My computer has just fixed itself magically. Any idea how?

Thanks a lot everyone for your suggestions.
« Last Edit: June 16, 2020, 12:03:17 AM by TheRoboticM »
 

Re: Wi-Fi keeps disconnecting
« Reply #5 on: June 15, 2020, 11:34:16 AM »
 

firenice03

  • Rockin' the FREE World
  • Global Moderator
  • Platinum Level Poster
  • *****
  • 1848
    Posts
  • Reputation: 284
  • Linux Lite Member
    • View Profile

  • CPU: AMD E2//Atom X5//AMD Phenom II X2

  • MEMORY: 4Gb

  • VIDEO CARD: AMD Mullin Radeon R2//Intel//AMD/ATI RS880

  • Kernel: 5.x
So, I am pretty new to the OS and when I started using it, I encountered problems with the connection and slowly the problems started growing worse. Now, I cannot connect to the internet.

When I faced this problem, I simply rebooted the PC and it seemed to kept working. But now, even rebooting the system isn't solving the problem.

The problem is that when I boot up the PC, it automatically disconnects the network and when I try to reconnect, it doesn't let me connect. I know that the network adapter is working but it is still not connecting to the network.

Please help me with this issue.
Thanks.

@TheRoboticM there are good suggestions in the thread
Additional information may be beneficial in troubleshooting, make/model the Wireless NIC, Driver - internal/USB etc etc...
If you haven't yet - a piece in the manual   https://www.linuxliteos.com/manual/network.html#wireless


Some commands to run and post the output for each seperatly
Code: [Select]
uname -a

inxi -n

sudo lshw -C network

sudo lsusb

sudo lspci

rfkill list all

ping -c5 8.8.8.8
LL4.8 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL5.8 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL4.8 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express  -- Shelved
BACK LL5.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA - Print Server
Running Linux Lite since LL2.2
 

Re: Wi-Fi keeps disconnecting
« Reply #4 on: June 15, 2020, 09:31:52 AM »
 

Jesse R Bassett

  • Linux Lover Since 2001
  • New to Forums
  • *
  • 22
    Posts
  • Reputation: 3
  • Linux Lover Since 2001
    • View Profile

  • CPU: Intel Core Duo Processor

  • MEMORY: 2Gb

  • VIDEO CARD: Apple Video Card

  • Kernel: 5.x
TheDead,
Thanks for the compliment! I appreciate it!  ;)  As for a  better solution, this should be made as an aside by @Jerry somehow. He should make an announcement that if you have wifi issues with Linux Lite 5.0 you should try to use Ethernet or Hotspot. I do not know how many topics I have read about people all having the same wifi issue. Wifi is always sketchy which is why I personally use ethernet. It just is better. Just an idea for @Jerry. Again though thanks for the warm reception to my advice!
Imac 2006 l 2gb DDR3 Ram l Linux Lite OS 5.4 l 160gb HDD l
 

Re: Wi-Fi keeps disconnecting
« Reply #3 on: June 15, 2020, 07:37:48 AM »
 

TheDead

  • Gold Level Poster
  • *******
  • 936
    Posts
  • Reputation: 92
  • Linux Lite Worshipper
    • View Profile
    • My OpenDesktop Projects

  • CPU: HAL9000

  • MEMORY: 2Gb

  • VIDEO CARD: Quantum State VR v.3

  • Kernel: 4.x
Nice idea from Jesse to try on a cellular HotSpot.
I have seen more than once a Wi-Fi router or card getting "tired" (i.e. internal components showing age).
For example, I do charity work and D-Link routers of a certain age are trashed since always problematic.

You could also try borrowing a compatible USB Wi-Fi adapter.
I say "compatible" since I had a bunch of adapter over the years, on different OSes, that were not always up to par.
- TheDead (TheUxNo0b)

If my blabbering was helpful, please click my [Thank] link.
 

Re: Wi-Fi keeps disconnecting
« Reply #2 on: June 15, 2020, 07:01:00 AM »
 

Jesse R Bassett

  • Linux Lover Since 2001
  • New to Forums
  • *
  • 22
    Posts
  • Reputation: 3
  • Linux Lover Since 2001
    • View Profile

  • CPU: Intel Core Duo Processor

  • MEMORY: 2Gb

  • VIDEO CARD: Apple Video Card

  • Kernel: 5.x
If you have hotspot on your cellular phone try that first. Second, if you have ethernet available, that works best  because ethernet is more secure and realible than wifi.
Imac 2006 l 2gb DDR3 Ram l Linux Lite OS 5.4 l 160gb HDD l
 

 

-->
X Close Ad

Linux Lite 6.6 FINAL Released - Support for 22 Languages Added - See Release Announcement Section