Linux Lite Forums

Hardware - Support => Network => Topic started by: robbyzobo on January 14, 2018, 12:14:28 AM

Title: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 14, 2018, 12:14:28 AM
Good day all. First time I use a forum to get support, hopefully I’ll get it right.
I have installed Linux lite 3.6 on my PC on dual boot with Win 10. It seems to run well but it doesn't recognize the WI-FI adapter card. (by the way the WI-FI card works well in Win 10) The icon on the bottom right shows the disconnection and obviously it doesn't detect any Wi-Fi. Is there anyone out there able to help? I read all the previous posts but nothing seems to work for my case or some of them are a bit too technical.

Please keep in mind also that I am a ship crew member, therefore I am unable to plug via LAN the PC to a router therefore the only option I have is the Wi-Fi connection.

Here below some PC specs:
Model: HP 255 G6
Card: Intel dual band wireless -AC 3168
CPU: AMD E2-9000e radeon r2, 4 compute cores 2c+2c
1500mhz
Title: Re: Wi-Fi card not recognized AC 3168
Post by: Jerry on January 14, 2018, 02:24:20 AM
Open a terminal, what is the output of:

Code: [Select]
inxi -n
Title: Re: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 14, 2018, 02:12:05 PM
Hallo Jerry and thank you for the fast reply. This is what I get:

Network:Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169
           IF: em1 state: down mac: f4:30:b9:52:c9:47
           Card-2: Intel Device 24fb
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A

Looking forward to your reply. Ciao Robby.
Title: Re: Wi-Fi card not recognized AC 3168
Post by: Jerry on January 14, 2018, 06:39:05 PM
Try our latest kernel via Lite Tweaks.

(https://i.imgur.com/YuJqTba.png)

(https://i.imgur.com/gNy3tCv.png)
Title: Re: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 14, 2018, 10:27:57 PM
Jerry thank you for your reply.

I am sorry to be so dumb, but could you please copy me the links where I can download the application to run???? As you have probably understood.......I am not a computer genius...........THX robby
Title: Re: Wi-Fi card not recognized AC 3168
Post by: Jerry on January 14, 2018, 10:29:58 PM
Menu, System, Lite Tweaks. Select Kernel Installer and follow the images above.
Reboot after you have finished with the task.
Title: Re: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 14, 2018, 10:57:46 PM
Ok thanks. Got it.
I tried but it is asking me to be connected to the internet which obviusly I can't.........I am writing all this posts in Win10 and I switch back and forth from Lite to Win10.

........any other option or should I just wait to try to find a router and connect by LAN to see if it working and eventually update the kernel??????
Title: Re: Wi-Fi card not recognized AC 3168
Post by: Jerry on January 14, 2018, 11:01:42 PM
Use your ethernet connection.
Title: Re: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 15, 2018, 10:31:08 PM
Ok thanks.........I have to wait till May then. I am a crew member onboard a commercial ship and we don't have routers onboard. Everything is on Wi-Fi...................Anyhow thank you. I will still use Lite, it works well and I start to enjoy it. I am sure once I solve the issues of the Wi-Fi I will enjoy even more.
Take care........... :)
Title: Re: Wi-Fi card not recognized AC 3168
Post by: bitsnpcs on January 15, 2018, 10:47:11 PM
Hello robbyzobo,

does anyone have a USB wifi dongle you can plug in to download the files?
Title: Re: Wi-Fi card not recognized AC 3168
Post by: Jerry on January 15, 2018, 11:05:56 PM
If you can get someone to download these two files onto a USB:

http://repo.linuxliteos.com/linuxlite/pool/main/l/lite-kernel/linux-headers-linuxlite-4.14.0_0010_amd64.deb

http://repo.linuxliteos.com/linuxlite/pool/main/l/lite-kernel/linux-image-linuxlite-4.14.0_0010_amd64.deb

Then copy them in your home folder. Then open a terminal and do:

Code: [Select]
sudo dpkg -i *.deb
Reboot. Try that.
Title: Re: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 16, 2018, 10:45:03 PM
bitsnpcs and Jerry thank you for the answers and interest. I am downloading the files as we speak and I will try to reebot as you have suggested.

I'll keep you posted..........THX a lot............ :)
Title: Re: Wi-Fi card not recognized AC 3168
Post by: bitsnpcs on January 17, 2018, 06:28:20 PM
Look forward to your updated post robbyzobo :)
Title: Re: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 19, 2018, 12:48:04 PM
bitsnpcs and jerry.........today I was finally able to find a place to download the two files. I run the script in terminal as you have explained and reboot.
Magically THE WI FI works...........hurrraaaa I am so happy .
I am now updating the all system and so far everything work flawlessly..........
I can’t thank you enough..........great job...... once again thank you immensely.
Ciao robbyzobo..... ;)
Title: Re: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 19, 2018, 11:06:58 PM
Guys I am on line with LITE and  it still works flawlessly. Great OS.
Thank you again.
Robby

 :D
Title: Re: Wi-Fi card not recognized AC 3168
Post by: robbyzobo on January 19, 2018, 11:12:28 PM
I don,t know how to mark it SOLVED?
Robby Zobo
Title: Re: Wi-Fi card not recognized AC 3168
Post by: bitsnpcs on January 19, 2018, 11:29:03 PM
Hello Robby,

if you click modify to the right of your first post in thread, then select SOLVED from the drop down menu.

Good to read you are up and running now :)