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No network after installing kernel

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No network after installing kernel
« on: February 20, 2018, 04:09:16 PM »
 

CSNLinux

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Well,

I bit off more than I could chew on. But that's quite normal for one who want's to go to fast when he just learned how to walk.

Okay, what's the problem...

Like my older posts, I'm still triyng to figure out how to get my wifi up and running on my laptop on LL3.8

I did some searching here and there. Tried some possible solutions untill yesterday when I stumbled upon one that told me about Kernel 4.12.
So, as noob as I am. downloaded and installed it. restarted my laptop and BAM!
No connection or what so ever.

So, now I'm on my Windows desktop writing this post. This one is next to go cold-turkey and meet LL. But first solve some problems.

If there's anyone amongst you who would/can make some time to give me a step-by-step instruction for this matter, he/she would make me a very happy man.
Packard Bell Easynote MZ35, 32 bits
 


Re: No network after installing kernel
« Reply #1 on: February 20, 2018, 06:35:39 PM »
 

bitsnpcs

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Hello CSNLinux,

"no connection or what so ever" - You have no ethernet connection also ?

Which is the wireless info for the computer ?
https://askubuntu.com/questions/333424/how-can-i-check-the-information-of-currently-installed-wifi-drivers
 

Re: No network after installing kernel
« Reply #2 on: February 20, 2018, 08:04:45 PM »
 

Jerry

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Start of with the basics. What is the output of each of these commands:

Code: [Select]
inxi -n
Code: [Select]
sudo lshw -C network
Code: [Select]
rfkill list
 

Re: No network after installing kernel
« Reply #3 on: February 21, 2018, 12:00:48 PM »
 

CSNLinux

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Start of with the basics. What is the output of each of these commands:

Code: [Select]
inxi -n

Code: [Select]
sudo lshw -C network

Code: [Select]
rfkill list


It's a bit more work now, making screenshot, put on usb, stick usb into desktop, upload the images, linking image to post.

Well, it's for the good and keeps me working

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Re: No network after installing kernel
« Reply #4 on: February 21, 2018, 12:45:40 PM »
 

ptyerman

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Can't help with the problem I'm afraid but this is happening to other distros based on Ubuntu too. There is a thread about it on the Bodhi Linux forum, wouldn't surprise me if there was on other forums too.
As well as help from the good folk here take a look on the Ubuntu and Bodhi forums to see if anyone has come up with a solution. It's all relevant as they all use the same kernel as Linux Lite.
 

Re: No network after installing kernel
« Reply #5 on: February 21, 2018, 12:54:33 PM »
 

CSNLinux

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Can't help with the problem I'm afraid but this is happening to other distros based on Ubuntu too. There is a thread about it on the Bodhi Linux forum, wouldn't surprise me if there was on other forums too.
As well as help from the good folk here take a look on the Ubuntu and Bodhi forums to see if anyone has come up with a solution. It's all relevant as they all use the same kernel as Linux Lite.

Thanx for trying to help and being honest!
Packard Bell Easynote MZ35, 32 bits
 

Re: No network after installing kernel
« Reply #6 on: February 21, 2018, 01:18:21 PM »
 

ptyerman

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Had a quick look around and on the Bodhi forum the guy still had Ethernet but no wireless so got around it by installing the older kernel again.
I also found this on a Google search: https://www.digitalocean.com/community/questions/problem-with-updating-kernel-eth0-now-missing
Going by that, it seems it's not just an Ubuntu problem but something new in the latest kernels that is naming things wrong in some config files. May be worth your time to have a read and see if you are in a similar situation.
 

Re: No network after installing kernel
« Reply #7 on: February 21, 2018, 02:22:05 PM »
 

trinidad

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Re: No network after installing kernel
« Reply #8 on: February 21, 2018, 02:28:45 PM »
 

CSNLinux

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Had a quick look around and on the Bodhi forum the guy still had Ethernet but no wireless so got around it by installing the older kernel again.
I also found this on a Google search: https://www.digitalocean.com/community/questions/problem-with-updating-kernel-eth0-now-missing
Going by that, it seems it's not just an Ubuntu problem but something new in the latest kernels that is naming things wrong in some config files. May be worth your time to have a read and see if you are in a similar situation.

I read it and tried some options, but most of them resulted in nothing or a failure message. The article also tells something about
Code: [Select]
'dmesg'This gave me a text result as large as the Holy Book itself and tells me, i guess, something about the hardware installed and the used drivers etc. for those. But, surprisingly, I couldn't find me ethernet and wifi card here.
But when I travel to System>System Information> PCI Devices both my Ethernet and Network controller are shown.

I'm really trying to get my head around all of this, but I need some help
Packard Bell Easynote MZ35, 32 bits
 

Re: No network after installing kernel
« Reply #9 on: February 21, 2018, 02:50:09 PM »
 

CSNLinux

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You might want to try this.

https://askubuntu.com/questions/902992/ubuntu-gnome-17-04-wi-fi-not-working-mac-address-keeps-changing/905019#905019

TC

Thanx for the help but this didn't work for me after the restart request I got
Code: [Select]
Job for NetworkManager.service failed because the control process exited with error code.
  See "systemctl status NetworkManager.service" and "journalctl -xe" for details.
To be honest, I don't even know how to see these or even what to do with them if I could.
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Re: No network after installing kernel
« Reply #10 on: February 21, 2018, 02:52:45 PM »
 

ptyerman

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You could try what the guy on the Bodhi forum did, he downloaded the original kernel and headers version as a .deb file then installed it that way. I don't know what else to suggest, maybe Jerry or someone with more knowledge on it will come up with something.
 

Re: No network after installing kernel
« Reply #11 on: February 21, 2018, 03:03:35 PM »
 

CSNLinux

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... he downloaded the original kernel and headers version as a .deb file...

Hmm, I never tried downloading without a Network Connection. ???

Thanx anyway :D
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Re: No network after installing kernel
« Reply #12 on: February 21, 2018, 03:22:03 PM »
 

trinidad

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Well apparently you have a hardware switch for WIFI. Look in the BIOS for the enable keys. Probably fn/+something else.

*Also why in the world you would pick kernel 4.12 instead of 4.13 I can't imagine. 4.13 is the current hwe kernel for Ubuntu LTS.

TC
Last Edit: February 21, 2018, 03:34:32 PM by trinidad
All opinions expressed and all advice given by Trinidad Cruz on this forum are his responsibility alone and do not necessarily reflect the views or methods of the developers of Linux Lite. He is a citizen of the United States where it is acceptable to occasionally be uninformed and inept as long as you pay your taxes.
 

Re: No network after installing kernel
« Reply #13 on: February 21, 2018, 03:48:43 PM »
 

CSNLinux

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Well apparently you have a hardware switch for WIFI. Look in the BIOS for the enable keys. Probably fn/+something else.

The BIOS on my laptop gives me very little possibilities to use or alter

Quote
*Also why in the world you would pick kernel 4.12 instead of 4.13 I can't imagine. 4.13 is the current hwe kernel for Ubuntu LTS.

TC

Ah well, the most experienced user also had to start by making mistake after mistake.
That's how we learn
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Re: No network after installing kernel
« Reply #14 on: February 21, 2018, 04:03:19 PM »
 

trinidad

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You have a hardware switch. It's there somewhere. Probably in the PCI page of the BIOS. You may have to tab down to it not arrow. Just for now, until you find it, after the lap boots to LL try fn+F2  and see if WIFI starts.

TC
All opinions expressed and all advice given by Trinidad Cruz on this forum are his responsibility alone and do not necessarily reflect the views or methods of the developers of Linux Lite. He is a citizen of the United States where it is acceptable to occasionally be uninformed and inept as long as you pay your taxes.
 


Tags: network kernel 4.12 
 


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