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Ethernet Not Working, Intel e1000e 82578DC rev 06

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Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #41 on: November 19, 2019, 02:34:48 PM »
 

arxontas

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I have the same problem .Some time it works some times not. lspci | grep -i ethernetI GET
 Ethernet controller: Intel Corporation 82567LM-3 Gigabit Network Connection (rev 02)auto loiface lo inet loopback
what ever i place here is not working.
Some times working by remove the ethernet wire  and place it back at list 3-5 times.
Then if i restart pc same thing. enp0s25 not working
Working 100% with windows 7 but not with LL or Ubuntu 18
So i stay with wireless stick  working 100%
« Last Edit: November 19, 2019, 02:40:36 PM by arxontas »
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #40 on: November 18, 2019, 10:11:49 AM »
 

trinidad

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This is awfully dated but have you tried adding: pcie_aspm=off into the kernel parameters? See the old link below:

https://serverfault.com/questions/193114/linux-e1000e-intel-networking-driver-problems-galore-where-do-i-start

TC
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Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #39 on: November 17, 2019, 06:44:40 AM »
 

jerryc

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I take it, the dkms debian driver didn't work?

I still have wireless and can get by with that for a while, so I'm hoping for something like a simple config setting to fix it before I try changing a kernel driver, even with a deb package. Maybe I'm being overly cautious, but I'm also concerned, even with a new driver, there's still a config issue somewhere.

Did the readouts you asked for tell you anything?

Thank you for everything.
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Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #38 on: November 17, 2019, 06:30:41 AM »
 

Jerry

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I take it, the dkms debian driver didn't work?
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #37 on: November 17, 2019, 05:47:51 AM »
 

jerryc

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No suitable device was found. The issue is with the driver not working/wrong/ or not installed correctly/ or with the device permissions i/e Network Manager permissions to the device. Network Manager seems to be working properly though.
You can check your /etc/network/interfaces file for eth configuration though I expect all is already there properly.
https://wiki.debian.org/NetworkConfiguration#Setting_up_an_Ethernet_Interface

Nope, /etc/network/interfaces only had:
Code: [Select]
auto lo
iface lo inet loopback

So, I added:
Code: [Select]
# manual additions to get ethernet to work
auto enp0s25
allow-hotplug enp0s25
iface enp0s25 inet dhcp

Then ran:
Code: [Select]
sudo ifup enp0s25
And got:
Code: [Select]
Internet Systems Consortium DHCP Client 4.3.5
Copyright 2004-2016 Internet Systems Consortium.
All rights reserved.
For info, please visit https://www.isc.org/software/dhcp/

Listening on LPF/enp0s25/60:eb:69:de:64:ec
Sending on   LPF/enp0s25/60:eb:69:de:64:ec
Sending on   Socket/fallback
DHCPDISCOVER on enp0s25 to 255.255.255.255 port 67 interval 3 (xid=0x6ee01246)
DHCPDISCOVER on enp0s25 to 255.255.255.255 port 67 interval 5 (xid=0x6ee01246)
...
[about a dozen more tries] ...
DHCPDISCOVER on enp0s25 to 255.255.255.255 port 67 interval 18 (xid=0x6ee01246)
No DHCPOFFERS received.
No working leases in persistent database - sleeping.

Even though we're not there yet, I think this is progress.

Thank you for your help.
jerryc, not to be confused with the real Jerry who developed this distro.
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #36 on: November 16, 2019, 10:47:26 AM »
 

trinidad

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No suitable device was found. The issue is with the driver not working/wrong/ or not installed correctly/ or with the device permissions i/e Network Manager permissions to the device. Network Manager seems to be working properly though.

You can check your /etc/network/interfaces file for eth configuration though I expect all is already there properly.

https://wiki.debian.org/NetworkConfiguration#Setting_up_an_Ethernet_Interface

Your probably going to be stuck re-configuring the driver.

TC
All opinions expressed and all advice given by Trinidad Cruz on this forum are his responsibility alone and do not necessarily reflect the views or methods of the developers of Linux Lite. He is a citizen of the United States where it is acceptable to occasionally be uninformed and inept as long as you pay your taxes.
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #35 on: November 16, 2019, 10:20:48 AM »
 

firenice03

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Here's what I got:
Code: [Select]
DEVICE   TYPE      STATE        CONNECTION
wlp2s0   wifi      connected    FiOS-QW2C2
enp0s25  ethernet  unavailable  --         
lo       loopback  unmanaged    --   


Thank you. I feel confident we'll get it this weekend.


HHMM Unavailable... maybe reseat the cable for kicks..
and still be curious if 'ifup' brings it up..


Code: [Select]
sudo ifdown enp0s25
then
sudo ifup enp0s25


Check a few commands - if state changes .... Hoping for UP   LOL
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Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #34 on: November 16, 2019, 06:04:24 AM »
 

jerryc

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run: nmcli dev status
This will show if the correct logical name 'enp0s25' of your device is listed as up.

Here's what I got:
Code: [Select]
DEVICE   TYPE      STATE        CONNECTION
wlp2s0   wifi      connected    FiOS-QW2C2
enp0s25  ethernet  unavailable  --         
lo       loopback  unmanaged    --   


Quote
If all this is correct and there is still no connection make sure your firewall is configured correctly. Perhaps you changed it at some point and forgot about it.

Checked it. Proper settings for home computer.


Quote
If all is well there and you are still not connected you can try changing the ifupdown plugin configuration in your /etc/NetworkManager/NetworkManager.conf file from false to true.

Checked it. It's already configured to true.

Thank you. I feel confident we'll get it this weekend.
jerryc, not to be confused with the real Jerry who developed this distro.
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #33 on: November 16, 2019, 05:49:32 AM »
 

jerryc

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Some report a fix by having the latest BIOS installed.
I think I'll try that later if nothing else works. The chip works with the bios on win7.

Thank you.
jerryc, not to be confused with the real Jerry who developed this distro.
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #32 on: November 16, 2019, 05:41:03 AM »
 

jerryc

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Also, output please of:

Code: [Select]
sudo lshw -C net

In relevant part:
Code: [Select]
  *-network                 
       description: Ethernet interface
       product: 82578DC Gigabit Network Connection
       vendor: Intel Corporation
       physical id: 19
       bus info: pci@0000:00:19.0
       logical name: enp0s25
       version: 06
       serial: 60:eb:69:de:64:ec
       capacity: 1Gbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.12-5 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:26 memory:fbec0000-fbedffff memory:fbef8000-fbef8fff ioport:e880(size=32)

Quote
and
Code: [Select]
dmesg | grep -e eth -e e1000

Code: [Select]
[    1.323272] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k
[    1.323273] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
[    1.323509] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[    1.510496] e1000e 0000:00:19.0 eth0: (PCI Express:2.5GT/s:Width x1) 60:eb:69:de:64:ec
[    1.510497] e1000e 0000:00:19.0 eth0: Intel(R) PRO/1000 Network Connection
[    1.510533] e1000e 0000:00:19.0 eth0: MAC: 9, PHY: 9, PBA No: FFFFFF-0FF
[    1.515662] e1000e 0000:00:19.0 enp0s25: renamed from eth0
[    2.243320] Modules linked in: hid_generic usbhid hid i915(+) psmouse ahci i2c_algo_bit libahci drm_kms_helper syscopyarea e1000e sysfillrect sysimgblt fb_sys_fops ptp pps_core drm wmi video

Thank you for your help.
jerryc, not to be confused with the real Jerry who developed this distro.
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #31 on: November 15, 2019, 07:50:50 PM »
 

jerryc

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Network Manager can be quirky with things that involve changing some drivers not in a repository kernel version.
I agree. That's why I'd prefer to just do something simple from the command line or edit a config file.

Quote
run the following:
Code: [Select]
nmcli connection show

Here's what I got:

Code: [Select]
NAME                   UUID                                  TYPE      DEVICE
FiOS-QW2C2             43e439c1-0deb-4bef-bf29-865d0b1e435a  wifi      wlp2s0
Ethernet connection 1  9a0f134d-25df-449e-9b5d-91eb6a5d11d0  ethernet  --     
Wired connection 1     281e9d38-5cd1-32b3-94eb-2a700fffc690  ethernet  --     

Quote
And then run: nmcli connection up 'Wired connection 1' (or whichever you wish to activate)

I tried it and for Ethernet connection 1, and got:

Code: [Select]
Error: Connection activation failed: No suitable device found for this connection.


After that, I stopped.

Thank you for your help on this.

For the rest of you following this thread, it may be a while before I can try much else. I just got here, and I have a busy weekend planned, but I will get to all the posts. I really appreciate all the help.
jerryc, not to be confused with the real Jerry who developed this distro.
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #30 on: November 15, 2019, 11:44:55 AM »
 

trinidad

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Network Manager can be quirky with things that involve changing some drivers not in a repository kernel version. It can sometimes behave as if it was not installed as a GUI application prior to such a change.
To ease my mind concerning this run the following again: nmcli connection show

And then run: nmcli connection up 'Wired connection 1' (or whichever you wish to activate)

Then run: nmcli dev status
This will show if the correct logical name 'enp0s25' of your device is listed as up. If all this is correct and there is still no connection make sure your firewall is configured correctly. Perhaps you changed it at some point and forgot about it. If all is well there and you are still not connected you can try changing the ifupdown plugin configuration in your /etc/NetworkManager/NetworkManager.conf file from false to true. I'm not on LL right now so the file may have a different location.
TC
« Last Edit: November 15, 2019, 12:04:36 PM by trinidad »
All opinions expressed and all advice given by Trinidad Cruz on this forum are his responsibility alone and do not necessarily reflect the views or methods of the developers of Linux Lite. He is a citizen of the United States where it is acceptable to occasionally be uninformed and inept as long as you pay your taxes.
 

Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #29 on: November 13, 2019, 08:00:56 AM »
 

jerryc

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Try changing the wire itself and/or the port in the switch/router it's connected too.

Thanks, but it works fine with Win7 and has for years. It has to be a config issue of some kind. It's a desktop, not a laptop. Hasn't moved.

I've tried probing for the router's url, but nothing has shown up.
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Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #28 on: November 13, 2019, 07:54:31 AM »
 

TheDead

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@jerryc
And... maybe a simple thing to try, you know just in case it's not already done.
Try changing the wire itselft and/or the port in the switch/router it's connected too.
You'd be surprise how many times I solved a network issue checking the physical wire because the little plastic clip was broken and the wire was not fully clipping "in" the plug ;))

Just last week, I solved a VoIP issue for 20 people by changing the main ethernet cable. Connectors looked flaky and seemed to have "pulled" wires and was not "molded". Was also an old CAT5 so I put a CAT6 in its place.
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Re: Ethernet Not Working, Intel e1000e 82578DC rev 06
« Reply #27 on: November 12, 2019, 11:41:59 PM »
 

jerryc

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Even easier, install the dkms deb package - https://github.com/koljah-de/e1000e-dkms-debian/releases

Deb package? Now you're singing my song! Those, I know how to do.

And, it looks like there's a newer version than the one in my kernel. Looking forward to trying it this weekend.

Thank you.
jerryc, not to be confused with the real Jerry who developed this distro.
 

 

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