[SOLVED] Thomson DCM475 Digital/Broadband Modem Linux Support .

[Wirezfree]

Good Luck... Let us know how you get on
Unless your provider is playing hard-ball on devices connecting.?
This should be relatively easy to fix.

Dave

[altman]

Hi,

We did it again...
There are no drivers involved in this scenario.
This is purely a Modem/Router config issue.
Nothing to do with LL

Dave

Thanx , appreciated , something settled . Thanx .

I just wanted to make sure .

[altman]

Hi,

Another Google, It appears only support you up to the modem, it's up to you to add a Router.
I found this, bit old but similar scenario connecting Wireless Router to their modem.
Maybe join that Forum.?
https://community.acanac.com/acanac/viewtopic.php?f=102&t=24300

Dave

Ah ok , thanx for the reply , configurations , hate that . lol

[Wirezfree]

Hi,

We did it again...
There are no drivers involved in this scenario.
This is purely a Modem/Router config issue.
Nothing to do with LL

Dave

[Wirezfree]

Hi,

Another Google, It appears only support you up to the modem, it's up to you to add a Router.
I found this, bit old but similar scenario connecting Wireless Router to their modem.
Maybe join that Forum.?
https://community.acanac.com/acanac/viewtopic.php?f=102&t=24300

Dave

[altman]

lol , yep , we doubled when posting at the same time ...

Will check with them again . The issue here is when I connect the D-Link in between the Thomson & my laptop . I do it properly ( I mean the connections but it doesn t read it or so .

Also , when looking at Info as you wrote , I don t see Drivers anymore , I( saw it before ! Wonder what happenned there !

[altman]

Will give them a call tomorrow , it s too late here for support out there . Thanx for tip again .

I called them for my mother s desktop which wasn t working also on M$ & it got fixed afterward ( working with Thomson Modem only , couldn t get it to work with the D-Link Router plugged with Thomson s Modem ) , wonder if they ll be able to give me a hand on my install .

[Wirezfree]

Hi,

I think we "doubled" when posting...
Hope this gives you enough to progress this....

Dave

[altman]

Ah , cool , It s with Acanac ( sorry , forgot to mention it ) , they re in Canada , I was getting mad last night with this ! lol

It s supposed to be less expensive than Bell Canada & much faster also .

It s not my system or whatever but I m using it .

[Wirezfree]

O.K,

I did a bit of Googling, Given you are in Canada I see "Rogers" is mentioned a lot
if you are with them, they may have a certain config for the DCM475.?
Some general Googling shows it may have an address of 192.168,100.1
and the DIR-862L may have an address of 192.168.0.1

The RED digit indicate they are on different ranges.
Now if this was me, and given my provider(in UK) I could just change the range on the DIR-862L, and Turn OFF DHCP.
But without knowing if your providers is doing something "Funky" with MAC addresses.??  The best I can suggest is
"IF" what I suspect is happening, then maybe go on to your providers Support forum and pose the the question.?

Dave

[altman]

Some update from Wirezfree s tips/tricks .

I have completely different #s at ip4 s connections or whatever it s called .

Also , it s telling me that I m connected on the internet but I can t get ff to work with D-Link s Router .

[altman]

Thanx for tips , will give it a shot later on , been on this for around 2 days now , my head spins ! lol

Yes , it s set upped on DHCP as well .

Appreciated .

[Wirezfree]

Hi Altman,

Not sure what the issue is.?, But I'm prety sure it's not Linux Lite.

The DCM475 looks to be a prety straightforward dsl modem with Ethernet presentation.
Unless it was supplied by your provider with some kind of "special" firmware then adding the DIR-862L Router should just work.
However, some providers limit the number of PC's/Devices.?

I'm assuming your PC/Laptop network is set-up for DHCP, and it gets an address automatically, it should just connect and work.
You said it works just plugged into  DCM475.

The only things I can think of is if the DCM475 is set up to be DHCP server, and the DIR-862L is also set up to be DHCP server.?
or maybe they are are on different IP Address Ranges.??
I think there maybe a conflict, Something to try..

First,
Plug your PC/Laptop into the DCM475 and then "Left Click" on the network icon down near the clock and click on "Information"
You should see a section "IPv4", what is the "IP Address".? something like 192.168.xxx.xxx

Now unplug the cable from the DCM475 and Plug into the DIR-862L, and do the above again,
What is the "IP Address".? something like 192.168.xxx.xxx

Let us know

Dave

[altman]

Did googled either Thomson modem &/or D-Link routers with Linux without much luck since yesterday , wonder if it s me ! lol

[altman]

I know mate , it always should work . Thanx for the comeback . It another cable provider & other modems-router , it s because of that , that I have these issues .

Now I m able to have Internet with the Thomson Modem only , not the added D-Link DIR-862L Router ( nither Wired or wifi connections ) that s required for added VOip or something that my mother wants . Always something ! lol