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unable to get antivirus or mount usb stick
« on: March 08, 2018, 08:05:22 AM »
 

pingball57

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Just to add to my troubles i now have two laptops playing up. This toshiba is not opening any of my memory sticks. I decided to try running a  virus scan as given in the help tutorials here
( https://www.linuxliteos.com/manual/tutorials.html#antivirus ) & have run into more problems. I've had this in the CLI:

Err:5 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libcurl3 amd64 7.47.0-1ubuntu2.5
  404  Not Found [IP: 91.189.91.23 80]
Fetched 9,109 kB in 13s (664 kB/s)                                             
E: Failed to fetch http://us.archive.ubuntu.com/ubuntu/pool/main/c/curl/libcurl3_7.47.0-1ubuntu2.5_amd64.deb  404  Not Found [IP: 91.189.91.23 80]

E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
jpa@jpa-SATELLITE-C850D-11Q:~$ apt-get update
Reading package lists... Done
W: chmod 0700 of directory /var/lib/apt/lists/partial failed - SetupAPTPartialDirectory (1: Operation not permitted)
E: Could not open lock file /var/lib/apt/lists/lock - open (13: Permission denied)
E: Unable to lock directory /var/lib/apt/lists/
W: Problem unlinking the file /var/cache/apt/pkgcache.bin - RemoveCaches (13: Permission denied)
W: Problem unlinking the file /var/cache/apt/srcpkgcache.bin - RemoveCaches (13: Permission denied)
jpa@jpa-SATELLITE-C850D-11Q:~$ sudo freshclam
sudo: freshclam: command not found
jpa@jpa-SATELLITE-C850D-11Q:~$ sudo rm -rf /var/log/clamav/freshclam.log
jpa@jpa-SATELLITE-C850D-11Q:~$ sudo freshclam
sudo: freshclam: command not found
jpa@jpa-SATELLITE-C850D-11Q:~$
jpa@jpa-SATELLITE-C850D-11Q:~$ --fix-missing
--fix-missing: command not found
jpa@jpa-SATELLITE-C850D-11Q:~$

Clearly the tutorial is out of date with 404 ip address but why am i getting (1: Operation not permitted) & (13: Permission denied) as well as command not found? Anyone willing to help? Thanks.

update:
just before shutting down i tried my flash m/stick again - it was recognized this time but i got an authentication dialogue box wanting my admin password to mount. I cancelled until i know whats going on.
Last Edit: March 08, 2018, 08:29:55 AM by pingball57
 


Re: unable to get antivirus or mount usb stick
« Reply #1 on: March 08, 2018, 08:43:12 AM »
 

firenice03

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Not sure whats going on but for the apt-get portion.. you need the rest of the command..  apt-get update or try with --fix-missing
Code: [Select]
sudo apt-get update --fix-missing OR
Code: [Select]
sudo apt-get install --fix-missing

You may want also try in Lite Tweaks the Package Manager Repair (don't recall exact name, not on my LL box)


Also - Could not open lock file /var/lib/apt/lists/lock - open (13: Permission denied) You may want to close all open windows especially anything open with elevated/admin access (SystemBack - Synaptic - Folder w/ rights etc.)


Hope this gets you pointed in the right direction
LL 4.6 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL 4.6 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
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LL 3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express
RETIRED LL 2.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA
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Re: unable to get antivirus or mount usb stick
« Reply #2 on: March 08, 2018, 03:38:00 PM »
 

pingball57

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Thanks firenice.
I tried again with same result then tried your sudo apt-get install --fix-missing which i think has worked:

jpa@jpa-SATELLITE-C850D-11Q:~$ sudo apt-get install --fix-missing
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  efibootmgr libefivar0 libgles1-mesa libllvm3.8 libllvm4.0 libmircommon5
  libqmi-glib1 linux-headers-4.4.0-103 linux-headers-4.4.0-103-generic
  linux-headers-4.4.0-70 linux-headers-4.4.0-70-generic linux-headers-4.4.0-97
  linux-headers-4.4.0-97-generic linux-headers-4.4.0-98
  linux-headers-4.4.0-98-generic linux-image-4.4.0-103-generic
  linux-image-4.4.0-70-generic linux-image-4.4.0-97-generic
  linux-image-4.4.0-98-generic linux-image-extra-4.4.0-103-generic
  linux-image-extra-4.4.0-70-generic linux-image-extra-4.4.0-97-generic
  linux-image-extra-4.4.0-98-generic
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
jpa@jpa-SATELLITE-C850D-11Q:~$ sudo freshclam
sudo: freshclam: command not found

but I'm still getting sudo: freshclam: command not found. I used sudo apt-get upate which produced a lot of text ending;

Fetched 5,759 kB in 9s (600 kB/s)                                             
Reading package lists... Done

so i tried to run clam as per tutorial

jpa@jpa-SATELLITE-C850D-11Q:~$ sudo clamscan -r -i / | grep FOUND >> /home/jpa/virus-scan-report.txt
sudo: clamscan: command not found

& got sudo: clamscan: command not found. I did all this without anyother widow open (i had a web browser window open originally to follow the instructions & copy the commands from). I take it I did the above right?

On the plus side - on trying a usb stick this evening everything worked as normal. perhaps I'd upset things with trying to get Clam.
 

Re: unable to get antivirus or mount usb stick
« Reply #3 on: March 08, 2018, 05:03:50 PM »
 

firenice03

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You could probably run sudo apt autoremove as suggested in the terminal response or use Lite Tweaks remove the old kernels if you want
Code: [Select]
sudo apt autoremove


Info: https://www.linuxliteos.com/manual/tutorials.html#antivirus Which you have..


Install - Confirm says installed as its looking as if its not
Code: [Select]
sudo apt-get install clamavUpdate Defs
Code: [Select]
sudo freshclamIf Error
ERROR: /var/log/clamav/freshclam.log is locked by another process
Then (remove the log)
Code: [Select]
sudo rm -rf /var/log/clamav/freshclam.logThen
Code: [Select]
sudo freshclam

Wait for finish then Scan
Code: [Select]
sudo clamscan -r -i / | grep FOUND >> /home/youruser/virus-scan-report.txtOnce scan completes you will open the text file in your home directory...


Lets see how this round goes :)
Last Edit: March 08, 2018, 07:32:23 PM by firenice03
LL 4.6 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL 4.6 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL 4.4 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL 3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express
RETIRED LL 2.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA
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Re: unable to get antivirus or mount usb stick
« Reply #4 on: March 08, 2018, 07:41:01 PM »
 

firenice03

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@pingball57   
So I tried..
I installed <apt-get install clamav> Installed
Got the error and ran the RM command..
Then <freshclam> all good so far.. (sudo of course)

Copy of the terminal output..

Code: [Select]
dad@TRCD-MiniLL:~$ sudo freshclam
ERROR: /var/log/clamav/freshclam.log is locked by another process
ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log).
dad@TRCD-MiniLL:~$ sudo rm -rf /var/log/clamav/freshclam.log
dad@TRCD-MiniLL:~$ sudo freshclam
ClamAV update process started at Thu Mar  8 19:34:42 2018
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.99.3 Recommended version: 0.99.4
DON'T PANIC! Read http://www.clamav.net/documents/upgrading-clamav
main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
LL 4.6 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL 4.6 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL 4.4 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL 3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express
RETIRED LL 2.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA
Running Linux Lite since LL2.2
 

Re: unable to get antivirus or mount usb stick
« Reply #5 on: March 08, 2018, 08:23:09 PM »
 

firenice03

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So far seems to be scanning..
I am getting a bunch of the following - which seems typical due tot he directory its scanning:
Quote
WARNING: Can't open file /sys/module/videobuf2_memops/uevent: Permission denied
LibClamAV Warning: fmap_readpage: pread fail: asked for 4094 bytes @ offset 2, got 0

May try with the modified:
Code: [Select]
sudo clamscan -ir --exclude-dir=^/sys --exclude-dir=^/dev --exclude-dir=^/proc | grep FOUND >> /home/yourusername/virus-scan-report.txtTo exclude the directories /sys, /dev and /proc
LL 4.6 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL 4.6 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL 4.4 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL 3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express
RETIRED LL 2.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA
Running Linux Lite since LL2.2
 

Re: unable to get antivirus or mount usb stick
« Reply #6 on: March 09, 2018, 04:40:41 PM »
 

pingball57

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Thanks firenice03 but things are still not going straight here. I ran autoremove in a new CLI (nothing else open as far as i can tell) but it gives:

jpa@jpa-SATELLITE-C850D-11Q:~$ sudo apt autoremove
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

Doing sudo apt-get install clamav gets same result :

jpa@jpa-SATELLITE-C850D-11Q:~$ sudo apt-get install clamav
[sudo] password for jpa:
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
jpa@jpa-SATELLITE-C850D-11Q:~$

All this is one reason I'm looking for a virus as a possible cause. My password contains capitols might this have any effect (i don't think it should). I also found a virus scan report in my home/documents folder dated yesterday but there was nothing in it.
I've been having a lot of trouble with anything electrical at the moment esp. if it contains micro processors & I'm finding it all a bit freaky.
Thanks again for taking time with this. If there are delays in my replies it's because i get little chance to do things like this.

update (5 min later):
Talking of freaky, on shutting down just now I got a strange & worrying black screen with widely spaced text & before i could make any sense of it it cut to the closedown splash but with the message 'unattended upgrade in progress' a percentage & sleep in 5s - it then shut down but I'm sure i saw upgrade complete for an instant. I wasn't upgrading anything or running anything so i can only assume somethings been going on in the background. sneaky things like this worry me. It's one reason why i got rid of windows.

update:
thinking this 'upgrade' was the problem I reopened a CLI & ran autoremove which seems have worked & removed quite bit of stuff, so i ran apt-get install clamav, which also seems to have worked, so i ran freshclam which gave the expected error;

jpa@jpa-SATELLITE-C850D-11Q:~$ sudo freshclam
[sudo] password for jpa:
ERROR: /var/log/clamav/freshclam.log is locked by another process
ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log).

but the suggestd rm -rf gives this :

jpa@jpa-SATELLITE-C850D-11Q:~$ rm -rf /var/log/clamav/freshclam.log
rm: cannot remove '/var/log/clamav/freshclam.log': Permission denied
jpa@jpa-SATELLITE-C850D-11Q:~$

So whats preventing me?
Last Edit: March 09, 2018, 05:20:53 PM by pingball57
 

Re: unable to get antivirus or mount usb stick
« Reply #7 on: March 09, 2018, 06:21:50 PM »
 

firenice03

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@pingball57
for the RM command, it needs sudo..

Code: [Select]
sudo rm -rf /var/log/clamav/freshclam.log
Perhaps another process/update was pending a reboot?? Since then you're "working"


An incorrect password in the CLI should prompt "try again" or incorrect password"
Last Edit: March 09, 2018, 06:24:39 PM by firenice03
LL 4.6 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL 4.6 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL 4.4 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL 3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express
RETIRED LL 2.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA
Running Linux Lite since LL2.2
 

Re: unable to get antivirus or mount usb stick
« Reply #8 on: March 10, 2018, 04:10:14 AM »
 

bitsnpcs

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Just to add to my troubles i now have two laptops playing up. This toshiba is not opening any of my memory sticks.

Hello pingball57,
is the Toshiba mounting the usb sticks but not opening them, or is it not mounting them and not opening them?
Do the usb sticks open on another computer using Linux Lite ?
 

Re: unable to get antivirus or mount usb stick
« Reply #9 on: March 16, 2018, 08:28:17 AM »
 

pingball57

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Hurrah, maintenance has finished.
firenice03, I think we're there, & I'm running a scan now. Getting the warnings you did. I'll update when it's finished.

bitsnpcs - this problem went away by itself. To start with it wasn't even recognizing there was a stick in the slot. Then after a few retries with various sticks I got a ghost icon on the desktop & a prompt to enter my password to mount it. I can't remember the exact wording. I didn't want to do this until I knew what was going on hence the anti-virus route. The sticks worked on my other two laptops. The next time I booted up everything worked as normal, so who knows what was up? Thanks for your interest.
 

Re: unable to get antivirus or mount usb stick
« Reply #10 on: March 16, 2018, 08:43:30 AM »
 

firenice03

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firenice03, I think we're there, & I'm running a scan now. Getting the warnings you did. I'll update when it's finished.
Good to hear :)

The original Scan took sometime to run too - I find the modified to run much better (less errors and quicker)
Code: [Select]
sudo clamscan -ir --exclude-dir=^/sys --exclude-dir=^/dev --exclude-dir=^/proc | grep FOUND >> /home/yourusername/virus-scan-report.txt
LL 4.6 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL 4.6 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL 4.4 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL 3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express
RETIRED LL 2.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA
Running Linux Lite since LL2.2
 

Re: unable to get antivirus or mount usb stick
« Reply #11 on: March 16, 2018, 04:07:20 PM »
 

pingball57

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Well it appeared to finish OK but I can't find any virus-scan-report.txt in my home folder. Normal? or is this just more of the same 'things not doing what they should'. I've had an inordinate amount of this lately.
 

Re: unable to get antivirus or mount usb stick
« Reply #12 on: March 16, 2018, 04:14:17 PM »
 

firenice03

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Well it appeared to finish OK but I can't find any virus-scan-report.txt in my home folder. Normal? or is this just more of the same 'things not doing what they should'. I've had an inordinate amount of this lately.

It should mines empty thou...
Make sure you changed the YOURUSERNAME to your name (jpa)
/home/yourusername/virus-scan-report.txt
to
/home/jpa/virus-scan-report.txt

So the full new command (excluding directories)
Code: [Select]
sudo clamscan -ir --exclude-dir=^/sys --exclude-dir=^/dev --exclude-dir=^/proc | grep FOUND >> /home/jpa/virus-scan-report.txt
LL 4.6 UEFI 64 bit ASUS E402W - AMD E2 (Quad) 1.5Ghz  - 4GB - AMD Mullins Radeon R2
LL 4.6 64 bit HP 6005- AMD Phenom II X2 - 8GB - AMD/ATI RS880 (HD4200)
LL 4.4 UEFI 64 bit Test UEFI Kangaroo (Mobile Desktop) - Atom X5-Z8500 1.44Ghz - 2GB - Intel HD Graphics
LL 3.8 32 bit Dell Inspiron Mini - Atom N270 1.6Ghz - 1GB - Intel Mobile 945GSE Express
RETIRED LL 2.8 64 bit Dell Optiplex 160 (Thin) - Atom 230 1.6Ghz - 4GB-SiS 771/671 PCIE VGA
Running Linux Lite since LL2.2
 

Re: unable to get antivirus or mount usb stick
« Reply #13 on: March 17, 2018, 09:40:19 PM »
 

bitsnpcs

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bitsnpcs - this problem went away by itself. To start with it wasn't even recognizing there was a stick in the slot. Then after a few retries with various sticks I got a ghost icon on the desktop & a prompt to enter my password to mount it. I can't remember the exact wording. I didn't want to do this until I knew what was going on hence the anti-virus route. The sticks worked on my other two laptops. The next time I booted up everything worked as normal, so who knows what was up? Thanks for your interest.

Good to read that part is solved
 


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