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Software - Support => Installing Software => Topic started by: betwixt on July 23, 2020, 01:25:21 PM

Title: Trouble installing Zoom
Post by: betwixt on July 23, 2020, 01:25:21 PM
Hi all,

I saw last year's thread about zoom but that's not helping in my case, if only because I'm a beginner at all this! I downloaded zoom for Ubuntu, eta al., but then I just have a zip folder to extract from and I don't understand what to do from there. I also tried installing from terminal, but I get this message:

E: Unsupported file ./zoom_amd64.deb given on commandline

Thanks for any help!
Arbor
Title: Re: Trouble installing Zoom
Post by: torreydale on July 23, 2020, 03:05:08 PM
@betwixt ,


Why don't you just double click on the file?  Otherwise, you can use:


Code: [Select]
sudo dpkg -i zoom_amd64.deb
Title: Re: Trouble installing Zoom
Post by: firenice03 on July 23, 2020, 03:06:32 PM

Hi all,

I saw last year's thread about zoom but that's not helping in my case, if only because I'm a beginner at all this! I downloaded zoom for Ubuntu, eta al., but then I just have a zip folder to extract from and I don't understand what to do from there. I also tried installing from terminal, but I get this message:

E: Unsupported file ./zoom_amd64.deb given on commandline

Thanks for any help!
Arbor

@betwixt
If you look in the File Manager - go to the directory and double click - it should open with "Archive" it'll take a few seconds but I think there should be an install button that becomes available.


See the following for additional assistance:
https://support.zoom.us/hc/en-us/articles/204206269-Installing-or-updating-Zoom-on-Linux#h_89c268b4-2a68-4e4c-882f-441e374b87cb (https://support.zoom.us/hc/en-us/articles/204206269-Installing-or-updating-Zoom-on-Linux#h_89c268b4-2a68-4e4c-882f-441e374b87cb)

https://linuxhint.com/install_zoom_ubuntu/ (https://linuxhint.com/install_zoom_ubuntu/)


Torreydale and I posted same same --- same stuff same time LOL
Title: Re: Trouble installing Zoom
Post by: Şerban S. on July 24, 2020, 01:51:20 AM
[...] E: Unsupported file ./zoom_amd64.deb given on commandline

Hello! :)

Step 1. Open a terminal or Synaptic, at your liking. I'll assume you use the terminal, although I dislike it...

Step 2. copy and paste the following command in the CLI window:

Code: [Select]
sudo apt install gdebi-gtk -y
If it's already there, then copy/paste + Enter:

Code: [Select]
sudo gdebi-gtk

Step 3. From the GDebi File menu, choose Open.
Navigate using the dialog until you reach the .deb package and select it.

Step 4. Wait a few seconds for GDebi to read the package. When it is done, the grayed button Install Package becomes available. Click on it and the installation process will start. When the installation is done, the second button, Remove Package will become available. Close GDebi.

Step 5. Go to the Linux Lite main menu, choose Internet and you'll see the Zoom icon (a blue camera).
In order to use this App, you'll need to have the credentials at hand, so open the file you saved your User Name and Password, then start the Zoom application. It will ask for your credentials. Tick the "Keep me logged in" option, to avoid this step next time.

You're good to go! :)
I also use Zoom for courses, 1:1 coaching/consulting and webinars. ;)

Good luck and happy conferencing! :)
Title: Re: Trouble installing Zoom
Post by: betwixt on August 15, 2020, 01:18:30 PM
Hi all,

Whoops, I forgot I had posted and am only seeing your replies. Thanks so much, though unfortunately I still can't figure it out. When I follow those latest instructions, I can't find the .deb file (the zoom folder in my downloads doesn't even seem to have a .deb folder in it, but I can't figure out how to navigate in the package installer anyway).

And your original terminal prompt didn't resulted in this message:
E: Unable to locate package gdebi-gtk

It seems I need a detailed algorithm, step by step, but I know this shouldn't be so hard!