Linux Lite Forums

Software - Support => Installing Software => Topic started by: Kck on April 15, 2021, 04:42:29 PM

Title: Submitting Error Log from another PC with no internet
Post by: Kck on April 15, 2021, 04:42:29 PM

Hello,

How can I forward an update error log into the forums when the PC in question is unable to load the browser?

Title: Re: Submitting Error Log from another PC with no internet
Post by: Jerry on April 16, 2021, 02:23:12 AM

Copy the error message into a text file, save it to USB, then paste it here.

Title: Re: Submitting Error Log from another PC with no internet
Post by: Kck on April 16, 2021, 05:34:34 PM

Hello,

Here is the log...

===========================
Install Updates Error log
===========================
Install Updates could not fetch the package cache information lists.
Go to https://www.linuxliteos.com/forums/ and paste the log below into a new or existing thread for assistance.

============ Log ===========

Ign:1 cdrom://Linux Lite 5.4 - Release amd64 dists/ InRelease
Ign:2 cdrom://Linux 20.04 - Release amd64 dists/ InRelease
Err:3 cdrom://Linux Lite 5.4 - Release amd64 dists/ Release
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Err:4 cdrom://Linux 20.04 - Release amd64 dists/ Release
  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Hit:5 http://archive.ubuntu.com/ubuntu focal InRelease
Hit:6 http://archive.ubuntu.com/ubuntu focal-backports InRelease
Hit:7 http://archive.ubuntu.com/ubuntu focal-security InRelease
Hit:8 http://archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:9 http://archive.canonical.com/ubuntu focal InRelease
Hit:10 http://repo.linuxliteos.com/linuxlite emerald InRelease
Reading package lists...
E: The repository 'cdrom://Linux Lite 5.4 - Release amd64 dists/ Release' does not have a Release file.
E: The repository 'cdrom://Linux 20.04 - Release amd64 dists/ Release' does not have a Release file.

UPDATE: I was installing the mobile version, is the log above normal when trying to get updates for this type of install? The main install went through fine.

Title: Re: Submitting Error Log from another PC with no internet
Post by: Jerry on April 17, 2021, 12:50:32 AM

Looks like your using the Live version and haven't actually installed it to a hard disk. That is why.

Title: Re: Submitting Error Log from another PC with no internet
Post by: stevef on April 17, 2021, 07:12:47 AM

Quote from: Kck on April 16, 2021, 05:34:34 PM

UPDATE: I was installing the mobile version, is the log above normal when trying to get updates for this type of install? The main install went through fine.

KcK,

Your update quoted above is a bit confusing.

What do you mean by 'the mobile version' ? I don't know what this is.

Can you clarify 'the main install went through fine' ?  Does this mean you booted a PC with the live media and then took the option to install LL to the PC hard disk and then rebooted the PC from the installed OS ?

As far as I am aware, if LL OS has been installed to a disk on a PC and the PC has then been rebooted and is running the LL OS then an update error log message referring to CD-ROM is not normal.