Linux Lite Forums
Software - Support => Installing Software => Topic started by: aurelio on January 20, 2020, 10:58:13 PM
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After going through all steps having problems authenticating login although my user/password are correct. I also asked Proton VPN, but in this case Im adding it here in case anyone here has had the same issue...tnx
Done! Your account has been successfully initialized.
< home directory >:~$ sudo protonvpn connect -f
Connecting to US-CA#117 via UDP...
[!] Authentication failed.
[!] Please make sure that your Username and Password is correct.
aj-linuxlite@ajlinuxlite-Latitude-E5250:~$
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I use ProtonVPN too. All I do is download whatever country I want to use config file and load it via Network Connections.
Your login credentials are on the main page of ProtonVPN...
(https://i.imgur.com/8XfJWaG.png)
We have all the software you need so in the guide below, start at 2. Get the ProtonVPN config files:
https://protonvpn.com/support/linux-vpn-setup/
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also FAILS for me on xubuntu so probably not a linuxliteos issue
# protonvpn c -r
Connecting to JP-FREE#1 via TCP...
[!] Authentication failed.
[!] Please make sure that your Username and Password is correct.
options i used were
Please choose your ProtonVPN Plan
1) Free
2) Basic
3) Plus
4) Visionary
Your plan: 1
Choose the default OpenVPN protocol.
OpenVPN can act on two different protocols: UDP and TCP.
UDP is preferred for speed but might be blocked in some networks.
TCP is not as fast but a lot harder to block.
Input your preferred protocol. (Default: UDP)
1) UDP
2) TCP
Your choice: 2
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# protonvpn -v
ProtonVPN-CLI v2.2.0
connecting from UK (O2) to NL
fails for both TCP & UDP
Connecting to NL-FREE#3 via UDP...
[!] Authentication failed.
[!] Please make sure that your Username and Password is correct.
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# protonvpn -v
ProtonVPN-CLI v2.2.0
connecting from UK (O2) to NL
fails for both TCP & UDP
Connecting to NL-FREE#3 via UDP...
[!] Authentication failed.
[!] Please make sure that your Username and Password is correct.
I use protonvpn too and had this problem as well when started using it till I realized that was using the wrong credentials, which are not your protonvpn's but the ones in the page jerry linked in a previous post. First, login to your protonvpn account and in the dashboard click on Account >> Openvpn/ikv2 and finally copy the openvpn/ikv2 username and openvpn/ikv2 password by clicking in copy, then use those credentials in the protonvpn cli-client, which is the one youre using right?
(https://i.imgur.com/zDWKW9a.png)
Hope this helps! :)