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Software - Support => Installing Software => Topic started by: bluzeo on August 24, 2017, 01:21:53 AM

Title: PIA vpn
Post by: bluzeo on August 24, 2017, 01:21:53 AM

 Just tried to install PIA vpn and it crashes... I take my privacy  seriously and see if y'all would recommend an different one that works with lite.


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Title: Re: PIA vpn
Post by: Scott on August 24, 2017, 04:52:13 AM

Hi Bluzeo,
Is your home folder encrypted? This can cause PIA to crash.

Title: Re: PIA vpn
Post by: bluzeo on August 24, 2017, 10:42:37 AM

I'll double check.


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Title: Re: PIA vpn
Post by: bigskill on August 24, 2017, 12:57:06 PM

I too can not get PIA working, it worked fine on 3.2, but after doing a clean install of 3.4, PIA no longer worked.
I tried the suggested install for encrypted drives with no success. My system is not encrypted as far as I know, just a normal install.
I can now not even do a normal install, it says folder and files are already there, but when checking with file manager/show hidden files, the folder/files are not there.
Does installer remember past installs and think files are still there?
I have tried install using terminal, as per PIA sites instructions, with same results.

Could someone walk me through removing and re-installing properly showing commands to use?

Thank You

Title: Re: PIA vpn
Post by: bluzeo on August 24, 2017, 02:20:27 PM

Quote from: bigskill on August 24, 2017, 12:57:06 PM

I too can not get PIA working, it worked fine on 3.2, but after doing a clean install of 3.4, PIA no longer worked.
I tried the suggested install for encrypted drives with no success. My system is not encrypted as far as I know, just a normal install.
I can now not even do a normal install, it says folder and files are already there, but when checking with file manager/show hidden files, the folder/files are not there.
Does installer remember past installs and think files are still there?
I have tried install using terminal, as per PIA sites instructions, with same results.

Could someone walk me through removing and re-installing properly showing commands to use?

Thank You

so it not just me.  ok intreasting

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Title: Re: PIA vpn
Post by: bigskill on August 25, 2017, 04:28:43 PM

OK ,,, finally got mine working. Here is what I did.
Go to your home directory,  show hidden files,  delete  .pia_manager (which is not a directory}
Re-install  using directions here
 https://www.privateinternetaccess.com/installer/download_installer_linux (https://www.privateinternetaccess.com/installer/download_installer_linux)
give it time and PIA login finally opened.  put in user/pass and check appropriate boxes, save.
right click pia manger icon and connect.

Title: Re: PIA vpn
Post by: bluzeo on August 26, 2017, 12:50:44 AM

Thank you!

Title: Re: PIA vpn
Post by: bluzeo on August 26, 2017, 06:00:31 PM

ok it working again but i am having trouble acessing the hidden files....