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Software - Support => Installing Software => Topic started by: ArbolE on December 31, 2018, 09:51:56 PM

Title: Hplip doesn't install proprietary plugin.
Post by: ArbolE on December 31, 2018, 09:51:56 PM
I've been trying to install hplip for quite a while so I can use my LaserJet m1132 printer, but I've been unsuccesful. At first it failed to install the proprietary plugin from the HP servers, with this message displayed: "Plugin download failed with error code = 4". I uninstalled it and installed it again several times including cups to no avail, then I tried to install the plugin manually from the openprinting archive but it displayed this message: "error: Python gobject/dbus may be not installed error: Plug-in install failed." What am I supposed to do to fix this issue? When I try to print it says that it can't communicate with the printer. I'm new to the linuxlite community and I still don't have much experience, when I was using lubuntu the printer worked fine after a little bit of work installing everything so I know it's possible to make it work on linux.
Thank you for your help.
Title: Re: Hplip doesn't install proprietary plugin.
Post by: firenice03 on December 31, 2018, 10:17:24 PM
Not sure as to how you've installed but... heres some info for HP printers from the help manual..

https://www.linuxliteos.com/manual/hardware.html#hpprinters (https://www.linuxliteos.com/manual/hardware.html#hpprinters)
May be a good start..
Title: Re: Hplip doesn't install proprietary plugin.
Post by: ArbolE on December 31, 2018, 11:23:22 PM
Not sure as to how you've installed but... heres some info for HP printers from the help manual..
Ok thank you I followed the instructions but HPLIP toolbox doesn't recognize my device, I have to set it up via terminal and it always ends up showing the errors that I referenced in my first post.
Title: Re: Hplip doesn't install proprietary plugin.
Post by: tozman on January 17, 2019, 03:40:36 AM
Hello,

I have a printer that requires a proprietary plugin too, and until now i had to manually run "hp-plugin" to be able to download the plugin.

If the plugin comes with a ".run" file, you can try to make it executable and it may work.

If it doesn't help, I'll try to do it again on my side... I don't do it that often.
Title: Re: Hplip doesn't install proprietary plugin.
Post by: Jerry on January 17, 2019, 06:23:40 AM
hplip already comes in LL preinstalled. So now you've probably got corruption issues by trying to install a different version via a different method.