Software - Support > Installing Software
Firefox not open
Poonce:
--- Quote from: stevef on August 23, 2022, 08:36:17 AM ---That looks like a snaps error message. I'd suggest running the command
--- Code: ---snap list
--- End code ---
and posting it here just to see what it says, but I don't know enough about snaps to be any help - sorry.
Hopefully someone else can advise on next steps.
--- End quote ---
--- Quote from: firenice03 on August 23, 2022, 04:22:45 PM ---@Poonce
I installed FF into my VM from Lite Software and Rebooted it launched for me.
I did however recently run Lite Updates - you may want to try.. Also the snap list and snap changes commands may help too..
--- Code: ---dad ~ snap list
Name Version Rev Tracking Publisher Notes
bare 1.0 5 latest/stable canonical✓ base
core20 20220805 1611 latest/stable canonical✓ base
firefox 104.0-3 1749 latest/stable mozilla✓ -
gnome-3-38-2004 0+git.891e5bc 112 latest/stable canonical✓ -
gtk-common-themes 0.1-81-g442e511 1535 latest/stable canonical✓ -
snapd 2.56.2 16292 latest/stable canonical✓ snapd
dad ~ snap changes
ID Status Spawn Ready Summary
1 Done today at 16:10 EDT today at 16:10 EDT Initialize system state
2 Done today at 16:11 EDT today at 16:14 EDT Install "firefox" snap
3 Done today at 16:11 EDT today at 16:11 EDT Initialize device
--- End code ---
--- End quote ---
idk, i just follow the intruction from lite welcome, install update-install driver-set restore point-etc. or should i re installed?
--- Code: ---Name Version Rev Tracking Publisher Notes
bare 1.0 5 latest/stable canonical✓ base
core20 20220805 1611 latest/stable canonical✓ base
firefox 103.0.2-1 1670 latest/stable mozilla✓ -
gtk-common-themes 0.1-81-g442e511 1535 latest/stable canonical✓ -
snapd 2.56.2 16292 latest/stable canonical✓ snapd
--- End code ---
firenice03:
@Poonce
I installed FF into my VM from Lite Software and Rebooted it launched for me.
I did however recently run Lite Updates - you may want to try.. Also the snap list and snap changes commands may help too..
--- Code: ---dad ~ snap list
Name Version Rev Tracking Publisher Notes
bare 1.0 5 latest/stable canonical✓ base
core20 20220805 1611 latest/stable canonical✓ base
firefox 104.0-3 1749 latest/stable mozilla✓ -
gnome-3-38-2004 0+git.891e5bc 112 latest/stable canonical✓ -
gtk-common-themes 0.1-81-g442e511 1535 latest/stable canonical✓ -
snapd 2.56.2 16292 latest/stable canonical✓ snapd
dad ~ snap changes
ID Status Spawn Ready Summary
1 Done today at 16:10 EDT today at 16:10 EDT Initialize system state
2 Done today at 16:11 EDT today at 16:14 EDT Install "firefox" snap
3 Done today at 16:11 EDT today at 16:11 EDT Initialize device
--- End code ---
stevef:
That looks like a snaps error message. I'd suggest running the command
--- Code: ---snap list
--- End code ---
and posting it here just to see what it says, but I don't know enough about snaps to be any help - sorry.
Hopefully someone else can advise on next steps.
Poonce:
--- Quote from: stevef on August 23, 2022, 06:40:20 AM ---Can you open a terminal by pressing the three keys 'Ctrl' 'Alt' and 't' at the same time.
In the terminal session that opens up at your username prompt type
--- Code: ---firefox
--- End code ---
followed by enter. This should open a firefox window and give you your username prompt back. If it doesn't let us know what happens, especially
if anything is shown in the terminal session, copy and paste it back here.
--- End quote ---
--- Code: ---ERROR: not connected to the gnome-3-38-2004 content interface.
--- End code ---
stevef:
Can you open a terminal by pressing the three keys 'Ctrl' 'Alt' and 't' at the same time.
In the terminal session that opens up at your username prompt type
--- Code: ---firefox
--- End code ---
followed by enter. This should open a firefox window and give you your username prompt back. If it doesn't let us know what happens, especially
if anything is shown in the terminal session, copy and paste it back here.
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