Laptop Crashing and Printer not working following installation

[gold_finger]

My opinion of Linux Lite is not very favourable to say the least.

Sorry to here that.  Whether or not you end up staying with LL, you've got my curiosity going.  Would like to try getting to the bottom of your problem if you don't mind continuing on with posts.

As Valtam asked, is the computer itself crashing (suddenly powering off) or are certain programs just locking up?  Sounds like a web browser problem from what you've stated so far.
*  What browser are you using -- Firefox, Chrome, etc.?
*  Does it only happen when on sites that have a lot of flash content?
*  List any browser addons that you may have installed.
*  Do any other programs cause "crashing" or lock-up problems?
     * If yes, is the web browser running at the same time?  What happens if no web browser being used?
*  Do you experience any problems when first booting up into LL?  If so, please describe.
*  Printer probably won't be a problem once you've got the right driver installed - so not going to get into that for right now.

If problem is "lock-ups" as opposed to the computer actually crashing and turning off, then you should be able to kill the specific program that is locked up without having to hard shutdown the computer.

Try opening a terminal through the Menu, or by hitting CTRL+ALT+DEL.
* Assuming you want to kill the frozen Firefox browser, enter the following command in terminal:

Code: [Select]

killall firefox
* Substitute correct name of program you need to kill in place of firefox if example doesn't apply.

* Run command a second time if doesn't work initially.

*  If still doesn't kill firefox, run it again but begin command with "sudo" and enter your password when asked:

Code: [Select]

sudo killall firefox
Doing the above should get rid of the locked up application without you having to hard shutdown the computer (which can create other problems).

Will wait to hear your feedback before guessing at anything.

[Jerry]

By 'crashing' do you mean the pc is shutting down or programs suddenly stopping? Is this a Dell 820 laptop?
Brother printer - you require a driver for this, as you would on any linux operating system or early Windows OS. The link for the driver is here - http://support.brother.com/g/b/downloadlist.aspx?c=nz&lang=en&prod=dcpj125_all&os=128

If you're not happy with the operating system, let me know and I'll give you a full refund.

[junior70]

Hi. Thanks for your response. The crashing is regular ( every day) and it seems to be when I am looking at sites such as youtube, Trademe etc. I purchased linux lite on a CD from Jerry Benzecon and installed it about 2 weeks ago. My printer is a brother DCP-J125. My opinion of Linux Lite is not very favourable to say the least.

[gold_finger]

Think, as Rob said, we need more info.  Looked at your info report -- don't see anything that jumps out as a trouble causer.  Did brief search on your laptop model and didn't see many serious issues with it either.

Can you describe the problem a bit more?  How often does it crash?  When does it crash?  (Immediately, or after using laptop for a while?)  Does the crashing coincide with using any particular program(s)?  Are there any warnings, error messages, etc.?

How new is your installation of Linux Lite?  If very recent, did you check to make sure the md5sum for the downloaded ISO file matched the one listed on the download page?  Maybe you had a corrupted ISO file.  Or, maybe the DVD was a bad burn.  If we can't figure out what is causing problem, you might want to burn another DVD after confirming the ISO's md5sum and re-install.

What is the printer model you are trying to get working?  Saw a reference in report to "Brother", so I'm guessing it is a Brother printer.  Did you check their site for drivers and instructions on installing them?  http://support.brother.com/g/b/index.aspx

[junior70]

System report as follows:

Code: [Select]

file:///home/ken/systeminfo-Friday-23-May-2014-09:19:40.txt
BIOS:

# dmidecode 2.11
SMBIOS 2.4 present.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: Dell Inc.
Version: A06
Release Date: 04/02/2007
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 576 kB
Characteristics:
ISA is supported
PCI is supported
PC Card (PCMCIA) is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
3.5"/720 kB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
AGP is supported
Smart battery is supported
BIOS boot specification is supported
Function key-initiated network boot is supported
Targeted content distribution is supported
BIOS Revision: 0.6
Firmware Revision: 0.6

 MOTHERBOARD:

# dmidecode 2.11
SMBIOS 2.4 present.

Handle 0x0200, DMI type 2, 9 bytes
Base Board Information
Manufacturer: Dell Inc.
Product Name: 0GF470
Version:   
Serial Number: .9MBWHC1.CN486436CR1291.
Asset Tag:           

# dmidecode 2.11
SMBIOS 2.4 present.

Handle 0x0300, DMI type 3, 13 bytes
Chassis Information
Manufacturer: Dell Inc.
Type: Portable
Lock: Not Present
Version: Not Specified
Serial Number: 9MBWHC1
Asset Tag: Not Specified
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None


===========================================================
CPU Information
===========================================================

model name : Intel(R) Core(TM)2 CPU         T5500  @ 1.66GHz
model name : Intel(R) Core(TM)2 CPU         T5500  @ 1.66GHz

Architecture:          i686
CPU op-mode(s):        32-bit, 64-bit
Byte Order:            Little Endian
CPU(s):                2
On-line CPU(s) list:   0,1
Thread(s) per core:    1
Core(s) per socket:    2
Socket(s):             1
Vendor ID:             GenuineIntel
CPU family:            6
Model:                 15
Stepping:              6
CPU MHz:               1667.000
BogoMIPS:              3328.73
L1d cache:             32K
L1i cache:             32K
L2 cache:              2048K

===========================================================
Memory Information
===========================================================

 RAM SPEED:

Speed: 533 MHz
Speed: 533 MHz

 PHYSICAL RAM DETAILS (one section per ram slot):

# dmidecode 2.11
SMBIOS 2.4 present.

Handle 0x1100, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x1000
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 512 MB
Form Factor: DIMM
Set: None
Locator: DIMM_B
Bank Locator: Not Specified
Type: DDR
Type Detail: Synchronous
Speed: 533 MHz
Manufacturer: CE00000000000000
Serial Number: 080355F2
Asset Tag: 450702
Part Number: M4 70T6554EZ3-CD5

Handle 0x1101, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x1000
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 512 MB
Form Factor: DIMM
Set: None
Locator: DIMM_A
Bank Locator: Not Specified
Type: DDR
Type Detail: Synchronous
Speed: 533 MHz
Manufacturer: CE00000000000000
Serial Number: 08035574
Asset Tag: 450702
Part Number: M4 70T6554EZ3-CD5


===========================================================
Graphics Chip Information
===========================================================

  *-display:0
       description: VGA compatible controller
       product: Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:16 memory:eff00000-eff7ffff ioport:eff8(size=8) memory:d0000000-dfffffff memory:efec0000-efefffff
  *-display:1 UNCLAIMED
       description: Display controller
       product: Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2.1
       bus info: pci@0000:00:02.1
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: latency=0
       resources: memory:eff80000-efffffff

===========================================================
Screen Resolution Information
===========================================================

Screen 0: minimum 320 x 200, current 1280 x 800, maximum 4096 x 4096
LVDS1 connected 1280x800+0+0 (normal left inverted right x axis y axis) 331mm x 207mm
   1280x800       61.0*+
   1024x768       60.0 
   800x600        60.3     56.2 
   640x480        59.9 
VGA1 disconnected (normal left inverted right x axis y axis)
DVI1 disconnected (normal left inverted right x axis y axis)
TV1 disconnected (normal left inverted right x axis y axis)

===========================================================
Sound Information
===========================================================

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: STAC92xx Digital [STAC92xx Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

===========================================================
Hard Drive/SSD Information
===========================================================

Filesystem     Type     1K-blocks    Used Available Use% Mounted on
/dev/sda8      ext4      36365928 7395572  27116404  22% /
udev           devtmpfs    497672       4    497668   1% /dev
tmpfs          tmpfs       101696    1012    100684   1% /run
none           tmpfs         5120       0      5120   0% /run/lock
none           tmpfs       508472     160    508312   1% /run/shm
/dev/sda1      fuseblk   41705624  724404  40981220   2% /media/sda1

 MOUNT:

/dev/sda8 on / type ext4 (rw,errors=remount-ro)
proc on /proc type proc (rw,noexec,nosuid,nodev)
sysfs on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
udev on /dev type devtmpfs (rw,mode=0755)
devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755)
none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880)
none on /run/shm type tmpfs (rw,nosuid,nodev)
/dev/sda1 on /media/sda1 type fuseblk (rw,nosuid,nodev,allow_other,default_permissions,blksize=4096)

 FDISK:

Disk /dev/sda: 160.0 GB, 160041885696 bytes
255 heads, 63 sectors/track, 19457 cylinders, total 312581808 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00012093

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *          63    83411318    41705628    7  HPFS/NTFS/exFAT
/dev/sda2        83412990   312580095   114583553    5  Extended
/dev/sda5       310505472   312580095     1037312   82  Linux swap / Solaris
/dev/sda6       158976000   236343657    38683829   83  Linux
/dev/sda7        83412992   158973951    37780480   83  Linux
/dev/sda8       236345344   310503423    37079040   83  Linux

Partition table entries are not in disk order

 HDPARM:

/dev/sda:

 Model=FUJITSU MHZ2160BH G2, FwRev=00850009, SerialNo=K611T8928DA5
 Config={ HardSect NotMFM HdSw>15uSec Fixed DTR>10Mbs }
 RawCHS=16383/16/63, TrkSize=0, SectSize=0, ECCbytes=0
 BuffType=DualPortCache, BuffSize=8192kB, MaxMultSect=16, MultSect=8
 CurCHS=16383/16/63, CurSects=16514064, LBA=yes, LBAsects=312581808
 IORDY=on/off, tPIO={min:120,w/IORDY:120}, tDMA={min:120,rec:120}
 PIO modes:  pio0 pio1 pio2 pio3 pio4
 DMA modes:  mdma0 mdma1 mdma2
 UDMA modes: udma0 udma1 udma2 udma3 udma4 *udma5
 AdvancedPM=yes: mode=0x80 (128) WriteCache=enabled
 Drive conforms to: unknown:  ATA/ATAPI-3,4,5,6,7

 * signifies the current active mode


/dev/sdb:
===========================================================
Groups Information
===========================================================

ken : ken adm cdrom sudo dip plugdev lpadmin sambashare

===========================================================
PCI Information
===========================================================

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 01)
00:1c.2 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 3 (rev 01)
00:1c.3 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 4 (rev 01)
00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01)
00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] (rev 01)
00:1f.3 SMBus: Intel Corporation NM10/ICH7 Family SMBus Controller (rev 01)
03:01.0 CardBus bridge: O2 Micro, Inc. Cardbus bridge (rev 21)
03:01.4 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02)
09:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5752 Gigabit Ethernet PCI Express (rev 02)
0c:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01)

===========================================================
USB Information
===========================================================

Bus 002 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 003 Device 002: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 004 Device 002: ID 045e:0737 Microsoft Corp. Compact Optical Mouse 500
Bus 005 Device 002: ID 04f9:0253 Brother Industries, Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 0b97:7762 O2 Micro, Inc. Oz776 SmartCard Reader

===========================================================
Kernel Modules Information
===========================================================

Module                  Size  Used by
bnep                   17852  2
rfcomm                 38400  4
bluetooth             211552  10 bnep,rfcomm
parport_pc             27612  0
ppdev                  12849  0
usblp                  17892  0
arc4                   12509  2
snd_hda_codec_idt      64649  1
snd_hda_intel          38819  5
snd_hda_codec         118650  2 snd_hda_codec_idt,snd_hda_intel
b43                   364596  0
snd_hwdep              13276  1 snd_hda_codec
snd_pcm                85934  2 snd_hda_intel,snd_hda_codec
snd_seq_midi           13132  0
snd_rawmidi            25157  1 snd_seq_midi
snd_seq_midi_event     14475  1 snd_seq_midi
joydev                 17329  0
snd_seq                51593  2 snd_seq_midi,snd_seq_midi_event
pcmcia                 39854  0
coretemp               13324  0
gpio_ich               13278  0
snd_timer              28931  2 snd_pcm,snd_seq
mac80211              541819  1 b43
snd_seq_device         14137  3 snd_seq_midi,snd_rawmidi,snd_seq
yenta_socket           27427  0
snd                    57014  19 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
pcmcia_rsrc            18367  1 yenta_socket
pcmcia_core            21511  3 pcmcia,yenta_socket,pcmcia_rsrc
lpc_ich                17048  0
soundcore              12600  1 snd
cfg80211              453919  2 b43,mac80211
snd_page_alloc         18398  2 snd_hda_intel,snd_pcm
dell_laptop            17209  0
dell_wmi               12601  0
dm_multipath           22754  0
ssb_hcd                12781  0
scsi_dh                14418  1 dm_multipath
microcode              18433  0
psmouse                82769  0
sparse_keymap          13658  1 dell_wmi
dcdbas                 14065  1 dell_laptop
mac_hid                13077  0
serio_raw              13031  0
bcma                   39810  1 b43
lp                     17455  0
parport                40930  3 parport_pc,ppdev,lp
dm_raid45              76440  0
xor                    26062  1 dm_raid45
dm_mirror              21817  0
dm_region_hash         16100  1 dm_mirror
dm_log                 18164  3 dm_raid45,dm_mirror,dm_region_hash
btrfs                 795833  0
zlib_deflate           26622  1 btrfs
libcrc32c              12543  1 btrfs
usb_storage            48053  0
hid_generic            12484  0
usbhid                 46125  0
hid                    87362  2 hid_generic,usbhid
firewire_ohci          35914  0
firewire_core          62086  1 firewire_ohci
crc_itu_t              12627  1 firewire_core
i915                  550464  2
tg3                   150733  0
ptp                    18232  1 tg3
drm_kms_helper         47749  1 i915
drm                   233935  3 i915,drm_kms_helper
pps_core               13736  1 ptp
i2c_algo_bit           13316  1 i915
video                  19116  1 i915
wmi                    18744  1 dell_wmi
ssb                    51554  2 b43,ssb_hcd
zram                   18207  1

===========================================================
Kernel & Operating System Information
===========================================================

Linux ken-Latitude-D820 3.8.0-34-generic #49~precise1-Ubuntu SMP Wed Nov 13 18:08:04 UTC 2013 i686 i686 i386 GNU/Linux

Description: Linux Lite 1.0.8
Distributor ID: Ubuntu
Codename: precise

Based on:
Ubuntu 12.04.4 LTS

===========================================================
Network Information
===========================================================

eth0      Link encap:Ethernet  HWaddr 00:19:b9:51:3a:34 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:18

lo        Link encap:Local Loopback 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:2076 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2076 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:400430 (400.4 KB)  TX bytes:400430 (400.4 KB)

wlan0     Link encap:Ethernet  HWaddr 00:1a:92:46:60:79 
          inet addr:192.168.1.3  Bcast:192.168.1.255  Mask:255.255.255.0
          inet6 addr: fe80::21a:92ff:fe46:6079/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:22940 errors:0 dropped:0 overruns:0 frame:0
          TX packets:21237 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:21402960 (21.4 MB)  TX bytes:4390404 (4.3 MB)

auto lo
iface lo inet loopback


  *-network
       description: Network controller
       product: BCM4311 802.11b/g WLAN
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0c:00.0
       version: 01
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0
       resources: irq:17 memory:efdfc000-efdfffff
  *-network
       description: Ethernet interface
       product: NetXtreme BCM5752 Gigabit Ethernet PCI Express
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:09:00.0
       logical name: eth0
       version: 02
       serial: 00:19:b9:51:3a:34
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.128 firmware=5752-v3.19 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:45 memory:efcf0000-efcfffff
  *-network
       description: Wireless interface
       physical id: 2
       logical name: wlan0
       serial: 00:1a:92:46:60:79
       capabilities: ethernet physical wireless
       configuration: broadcast=yes driver=b43 driverversion=3.8.0-34-generic firmware=666.2 ip=192.168.1.3 link=yes multicast=yes wireless=IEEE 802.11bg

===========================================================
Environment Variables Information
===========================================================

SSH_AGENT_PID=1529
GLADE_PIXMAP_PATH=:
SHELL=/bin/bash
TERM=xterm
XDG_MENU_PREFIX=xfce-
XDG_SESSION_COOKIE=077102c1b24ee6d125cb29e200000b24-1400790249.444449-1634034805
USER=ken
XDG_SESSION_PATH=/org/freedesktop/DisplayManager/Session0
GLADE_MODULE_PATH=:
XDG_SEAT_PATH=/org/freedesktop/DisplayManager/Seat0
SSH_AUTH_SOCK=/tmp/ssh-ACnnlGeL1483/agent.1483
DEFAULTS_PATH=/usr/share/gconf/xfce.default.path
SESSION_MANAGER=local/ken-Latitude-D820:@/tmp/.ICE-unix/1549,unix/ken-Latitude-D820:/tmp/.ICE-unix/1549
XDG_CONFIG_DIRS=/etc/xdg/xdg-xfce:/etc/xdg:/etc/xdg
PATH=/usr/lib/lightdm/lightdm:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
DESKTOP_SESSION=xfce
PWD=/usr/scripts
LANG=en_US.UTF-8
MANDATORY_PATH=/usr/share/gconf/xfce.mandatory.path
UBUNTU_MENUPROXY=libappmenu.so
GDMSESSION=xfce
SHLVL=1
HOME=/home/ken
LOGNAME=ken
XDG_DATA_DIRS=/usr/share/xfce:/usr/local/share/:/usr/share/:/usr/share
DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-c3nTPIvjkX,guid=ee56297e3cd34578525786970000001b
DISPLAY=:0.0
GLADE_CATALOG_PATH=:
LIBGLADE_MODULE_PATH=:
XDG_CURRENT_DESKTOP=XFCE
XAUTHORITY=/home/ken/.Xauthority
_=/usr/bin/printenv

===========================================================
Software Installed Information
===========================================================

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                                   Version                                 Description
+++-======================================-=======================================-==============================================================================
ii  accountsservice                        0.6.15-2ubuntu9.7                       query and manipulate user account information
ii  acl                                    2.2.51-5ubuntu1                         Access control list utilities
ii  acpi-support                           0.140.1                                 scripts for handling many ACPI events
ii  acpid                                  1:2.0.10-1ubuntu3                       Advanced Configuration and Power Interface event daemon
ii  adduser                                3.113ubuntu2                            add and remove users and groups
ii  alacarte                               0.13.2-2ubuntu4                         easy GNOME menu editing tool
ii  alsa-base                              1.0.25+dfsg-0ubuntu1.1                  ALSA driver configuration files
ii  alsa-utils                             1.0.25-1ubuntu5.2                       Utilities for configuring and using ALSA
ii  apg                                    2.2.3.dfsg.1-2                          Automated Password Generator - Standalone version
ii  app-install-data                       0.12.04.4                               Ubuntu applications (data files)
ii  apparmor                               2.7.102-0ubuntu3.9                      User-space parser utility for AppArmor
ii  appmenu-gtk                            0.3.92-0ubuntu1.1                       Export GTK menus over DBus
ii  appmenu-gtk3                           0.3.92-0ubuntu1.1                       Export GTK menus over DBus
ii  appmenu-qt                             0.2.6-0ubuntu1                          appmenu support for Qt
ii  apt                                    0.8.16~exp12ubuntu10.16                 commandline package manager
ii  apt-clone                              0.2.2ubuntu3                            Script to create state bundles
ii  apt-transport-https                    0.8.16~exp12ubuntu10.16                 https download transport for APT
ii  apt-utils                              0.8.16~exp12ubuntu10.16                 package managment related utility programs
ii  apt-xapian-index                       0.44ubuntu5.1                           maintenance and search tools for a Xapian index of Debian packages
ii  aptdaemon                              0.43+bzr805-0ubuntu9                    transaction based package management service
ii  aptdaemon-data                         0.43+bzr805-0ubuntu9                    data files for clients
ii  aptitude                               0.6.6-1ubuntu1.2                        terminal-based package manager (terminal interface only)
ii  archdetect-deb                         1.88ubuntu2                             Hardware architecture detector
ii  arj                                    3.10.22-10                              archiver for .arj files
ii  aspell                                 0.60.7~20110707-1                       GNU Aspell spell-checker
ii  aspell-en                              6.0-0-6ubuntu2                          English dictionary for GNU Aspell
ii  at                                     3.1.13-1ubuntu1                         Delayed job execution and batch processing
ii  avahi-daemon                           0.6.30-5ubuntu2.1                       Avahi mDNS/DNS-SD daemon
ii  avahi-utils                            0.6.30-5ubuntu2.1                       Avahi browsing, publishing and discovery utilities
ii  b43-fwcutter                           1:015-9                                 Utility for extracting Broadcom 43xx firmware
ii  bamfdaemon                             0.2.126-0ubuntu1                        Window matching library - daemon
ii  base-files                             6.5ubuntu6.7                            Debian base system miscellaneous files
ii  base-passwd                            3.5.24                                  Debian base system master password and group files
ii  bash                                   4.2-2ubuntu2.1                          GNU Bourne Again SHell
ii  bash-completion                        1:1.3-1ubuntu8.1                        programmable completion for the bash shell
ii  bc                                     1.06.95-2ubuntu1                        The GNU bc arbitrary precision calculator language
ii  bind9-host                             1:9.8.1.dfsg.P1-4ubuntu0.8              Version of 'host' bundled with BIND 9.X
ii  binutils                               2.22-6ubuntu1.1                         GNU assembler, linker and binary utilities
ii  blueman                                1.23-0ubuntu2.1                         A Graphical bluetooth manager
ii  bluez                                  4.98-2ubuntu7.2                         Bluetooth tools and daemons
ii  bogl-bterm                             0.1.18-4ubuntu1                         Ben's Own Graphics Library - graphical terminal
ii  browser-plugin-gnash                   0.8.10-5ubuntu1.1                       GNU Shockwave Flash (SWF) player - Plugin for Mozilla and derivatives
ii  bsdmainutils                           8.2.3ubuntu1                            collection of more utilities from FreeBSD
ii  bsdutils                               1:2.20.1-1ubuntu3                       Basic utilities from 4.4BSD-Lite
ii  btrfs-tools                            0.19+20100601-3ubuntu3                  Checksumming Copy on Write Filesystem utilities
ii  busybox-initramfs                      1:1.18.5-1ubuntu4.1                     Standalone shell setup for initramfs
ii  busybox-static                         1:1.18.5-1ubuntu4.1                     Standalone rescue shell with tons of builtin utilities
ii  bzip2                                  1.0.6-1                                 high-quality block-sorting file compressor - utilities
ii  ca-certificates                        20130906ubuntu0.12.04.1                 Common CA certificates
ii  ca-certificates-java                   20110912ubuntu6                         Common CA certificates (JKS keystore)
ii  cabextract                             1.4-1                                   Microsoft Cabinet file unpacker
ii  casper                                 1.315.1                                 Run a "live" preinstalled system from read-only media
ii  cifs-utils                             2:5.1-1ubuntu2                          Common Internet File System utilities
ii  cmap-adobe-japan1                      0+20090930-2                            CMaps for Adobe-Japan1
ii  colord                                 0.1.16-2ubuntu0.1                       system service to manage device colour profiles -- system daemon
ii  command-not-found                      0.2.46ubuntu6                           Suggest installation of packages in interactive bash sessions
ii  command-not-found-data                 0.2.46ubuntu6                           Set of data files for command-not-found.
ii  compiz                                 1:0.9.7.12-0ubuntu3                     OpenGL window and compositing manager
ii  compiz-core                            1:0.9.7.12-0ubuntu3                     OpenGL window and compositing manager
ii  compiz-gnome                           1:0.9.7.12-0ubuntu3                     OpenGL window and compositing manager - GNOME window decorator
ii  compiz-plugins-default                 1:0.9.7.12-0ubuntu3                     OpenGL window and compositing manager - default plugins
ii  compiz-plugins-main-default            1:0.9.7.0~bzr19-0ubuntu10.1             Compiz plugins - main default collection
ii  compizconfig-backend-gconf             0.9.5.92-0ubuntu5                       Compiz Fusion configuration system - gconf backend
ii  console-setup                          1.70ubuntu5                             console font and keymap setup program
ii  consolekit                             0.4.5-2ubuntu0.1                        framework for defining and tracking users, sessions and seats
ii  coreutils                              8.13-3ubuntu3.2                         GNU core utilities
ii  cpio                                   2.11-7ubuntu3                           GNU cpio -- a program to manage archives of files
ii  cpp                                    4:4.6.3-1ubuntu5                        GNU C preprocessor (cpp)
ii  cpp-4.6                                4.6.3-1ubuntu5                          GNU C preprocessor
ii  crda                                   1.1.2-1ubuntu1                          wireless Central Regulatory Domain Agent
ii  cron                                   3.0pl1-120ubuntu4                       process scheduling daemon
ii  cryptsetup                             2:1.4.1-2ubuntu4                        disk encryption support - startup scripts
ii  cryptsetup-bin                         2:1.4.1-2ubuntu4                        disk encryption support - command line tools
ii  cups                                   1.5.3-0ubuntu8.2                        Common UNIX Printing System(tm) - server
ii  cups-client                            1.5.3-0ubuntu8.2                        Common UNIX Printing System(tm) - client programs (SysV)
ii  cups-common                            1.5.3-0ubuntu8.2                        Common UNIX Printing System(tm) - common files
ii  cups-filters                           1.0.18-0ubuntu0.2                       OpenPrinting CUPS Filters
ii  cups-ppdc                              1.5.3-0ubuntu8.2                        Common UNIX Printing System(tm) - PPD manipulation utilities
ii  curl                                   7.22.0-3ubuntu4.8                       Get a file from an HTTP, HTTPS or FTP server
ii  dash                                   0.5.7-2ubuntu2                          POSIX-compliant shell
ii  dbus                                   1.4.18-1ubuntu1.4                       simple interprocess messaging system (daemon and utilities)
ii  dbus-x11                               1.4.18-1ubuntu1.4                       simple interprocess messaging system (X11 deps)
ii  dconf-gsettings-backend                0.12.0-0ubuntu1.1                       simple configuration storage system - GSettings back-end
ii  dconf-service                          0.12.0-0ubuntu1.1                       simple configuration storage system - D-Bus service
ii  debconf                                1.5.42ubuntu1                           Debian configuration management system
ii  debconf-i18n                           1.5.42ubuntu1                           full internationalization support for debconf
ii  debianutils                            4.2.1ubuntu2                            Miscellaneous utilities specific to Debian
ii  desktop-file-utils                     0.20-0ubuntu3                           Utilities for .desktop files
ii  dialog                                 1.1-20111020-1                          Displays user-friendly dialog boxes from shell scripts
ii  dictionaries-common                    1.12.1ubuntu2                           Common utilities for spelling dictionary tools
ii  diffutils                              1:3.2-1ubuntu1                          File comparison utilities
ii  digikam                                4:2.5.0-1ubuntu2                        digital photo management application for KDE
ii  digikam-data                           4:2.5.0-1ubuntu2                        digiKam architecture-independant data
ii  discover                               2.1.2-5.1                               hardware identification system
ii  discover-data                          2.2010.10.18                            Data lists for Discover hardware detection system
ii  dkms                                   2.2.0.3-1ubuntu3.2                      Dynamic Kernel Module Support Framework
ii  dmidecode                              2.11-4                                  SMBIOS/DMI table decoder
ii  dmraid                                 1.0.0.rc16-4.1ubuntu8                   Device-Mapper Software RAID support tool
ii  dmsetup                                2:1.02.48-4ubuntu7.4                    The Linux Kernel Device Mapper userspace library
ii  dnsmasq-base                           2.59-4ubuntu0.1                         Small caching DNS proxy and DHCP/TFTP server
ii  dnsutils                               1:9.8.1.dfsg.P1-4ubuntu0.8              Clients provided with BIND
ii  docbook-xml                            4.5-7ubuntu1                            standard XML documentation system for software and systems
ii  docbook-xsl                            1.76.1+dfsg-1ubuntu1                    stylesheets for processing DocBook XML to various output formats
ii  dolphin                                4:4.8.5-0ubuntu0.1                      file manager
ii  dosfstools                             3.0.12-1ubuntu1.1                       utilities for making and checking MS-DOS FAT filesystems
ii  dpkg                                   1.16.1.2ubuntu7.4                       Debian package management system
ii  dpkg-repack                            1.37                                    puts an unpacked .deb file back together
ii  e2fslibs                               1.42-1ubuntu2                           ext2/ext3/ext4 file system libraries
ii  e2fsprogs                              1.42-1ubuntu2                           ext2/ext3/ext4 file system utilities
ii  ecryptfs-utils                         96-0ubuntu3.1                           ecryptfs cryptographic filesystem (utilities)
ii  ed                                     1.5-3                                   classic UNIX line editor
ii  eject                                  2.1.5+deb1+cvs20081104-9                ejects CDs and operates CD-Changers under Linux
ii  enblend                                4.0+dfsg-4ubuntu1                       image blending tool
ii  enchant                                1.6.0-7                                 Wrapper for various spell checker engines (binary programs)
ii  enfuse                                 4.0+dfsg-4ubuntu1                       image exposure blending tool
ii  esound-common                          0.2.41-10build3                         Enlightened Sound Daemon - Common files
ii  espeak                                 1.46.02-0ubuntu1                        Multi-lingual software speech synthesizer
ii  espeak-data                            1.46.02-0ubuntu1                        Multi-lingual software speech synthesizer: speech data files
ii  evince                                 3.4.0-0ubuntu1.7                        Document (PostScript, PDF) viewer
ii  evince-common                          3.4.0-0ubuntu1.7                        Document (PostScript, PDF) viewer - common files
ii  evolution-data-server-common           3.2.3-0ubuntu7.1                        architecture independent files for Evolution Data Server
ii  exo-utils                              0.6.2-4                                 Utility files for libexo
ii  fakeroot                               1.18.2-1                                tool for simulating superuser privileges
ii  ffmpeg                                 4:0.8.9-0ubuntu0.12.04.1                Multimedia player, server, encoder and transcoder (transitional package)
ii  file                                   5.09-2ubuntu0.3                         Determines file type using "magic" numbers
ii  findutils                              4.4.2-4ubuntu1                          utilities for finding files--find, xargs
ii  firefox                                29.0+build1-0ubuntu0.12.04.2            Safe and easy web browser from Mozilla
ii  firefox-globalmenu                     29.0+build1-0ubuntu0.12.04.2            Safe and easy web browser from Mozilla (transitional package)
ii  flashplugin-installer                  11.2.202.359ubuntu0.12.04.1             Adobe Flash Player plugin installer
ii  fontconfig                             2.8.0-3ubuntu9.1                        generic font configuration library - support binaries
ii  fontconfig-config                      2.8.0-3ubuntu9.1                        generic font configuration library - configuration
ii  fonts-liberation                       1.07.0-2ubuntu0.1                       Fonts with the same metrics as Times, Arial and Courier
ii  fonts-opensymbol                       2:102.2+LibO3.5.7-0ubuntu5              OpenSymbol TrueType font
ii  foomatic-db-compressed-ppds            20120322-0ubuntu1                       OpenPrinting printer support - Compressed PPDs derived from the database
ii  foomatic-db-engine                     4.0.8-2ubuntu1                          OpenPrinting printer support - programs
ii  foomatic-filters                       4.0.16-0ubuntu0.2                       OpenPrinting printer support - filters
ii  freeglut3                              2.6.0-1ubuntu3                          OpenGL Utility Toolkit
ii  freepats                               20060219-1                              Free patch set for MIDI audio synthesis
ii  friendly-recovery                      0.2.25                                  Make recovery more user-friendly
ii  ftp                                    0.17-25                                 classical file transfer client
ii  fuse                                   2.8.6-2ubuntu2

[junior70]

Hi Rob. Thanks for your response. I have done the report and await your advisement.
Cheers
Ken

[N4RPS]

Hello!

Welcome to Linux Lite.

Have you tried using any other Linux distros besides Linux Lite? If so, did you get similar results?

In order for anyone here to be able to help you, we're going to need more details about what kind of hardware and printer you're running.

Go to Menu > Create System Report. Run THAT, and post the output here. We'll see what we can do for you from there...

73 DE N4RPS
Rob
 

[junior70]

I have recently installed Linux Lite and since doing so my laptop is crashing and I cannot print anything because my printer is not being recognised by Linux Lite.