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Software - Support => Installing Linux Lite => Topic started by: vectra246 on September 11, 2018, 08:01:29 AM

Title: Can not install LL4
Post by: vectra246 on September 11, 2018, 08:01:29 AM
Hi all,

I am new here and with Linux.

I have tried to install LL4 on my laptop.
But when i double click on the install icon nothing happens.

I have tried to copy
Code: [Select]
sudo --preserve-env=DBUS_SESSION_BUS_ADDRESS,XDG_RUNTIME_DIR sh -c 'ubiquity gtk_ui'in to Terminal. It wait for a few minutes and nothing happens.

I also can't start Partition Drives.

Please help.

Info :

Dell Vostro 3500 i3-M350 @ 2,27 GHz, 4 Gb RAM, 200 GB SSD (Kingston)
On SSD a partion with Windows 10.
Title: Re: Can not install LL4
Post by: firenice03 on September 11, 2018, 07:03:10 PM
Couple things to try/look for...  :)


1st you have a 64bit system ( if 32bit try LL3.8 )
2nd SecureBoot and UEFI, this needs disabled and set to Legacy - https://www.linuxliteos.com/manual/start.html#secboot
   - This maybe already configured if you have booted to the Live USB/DVD
3rd Disable FastBoot (inside Windows) - https://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169
   - If not set drive may be hibernated by Windows and inaccessible to Linux


Install Help Manual
https://www.linuxliteos.com/manual/install.html#instllcomp


Install Guide - Windows USB
https://www.linuxliteos.com/manual/install.html#installguide


Hope these help get you over the hump, post back if more assistance is needed - -Welcome to the Forum!!!
Title: Re: Can not install LL4
Post by: vectra246 on September 12, 2018, 05:13:31 PM
Thank's for the response.

My system is 64 bit
Secureboot is disabled and i have no UEFI.
I have disabled Fasboot but that doesn't help.

I still can't install LL4.

I had for a while Linux Mint (dont know wich version) on my laptop as a second system with windows 10.
That partition i have deleted.


Edit 1:

when i start LL4 from USB i get short these two messages :

[3.456308] sd 6:0:0:0: [sdb] No Caching mode page found
[3.456374] sd 6:0:0:0: [sdb] Assuming drive cache: write trough


Edit 2:

I have download Gpart and started that from a USB stick.
With Gparted i can acces my SSD and delete and create partitions
Title: Re: Can not install LL4
Post by: TheDead on September 13, 2018, 07:40:52 AM
@vectra246
Sooo, after your Edit2, did it work? The suspense is unbearable ;)

Cheers!
Title: Re: Can not install LL4
Post by: vectra246 on September 13, 2018, 07:56:26 AM
Unfortunately not.

But 5 minutes ago i've tried install LL3.7 and that works.
So now try to update to LL4
Title: Re: Can not install LL4
Post by: bitsnpcs on September 13, 2018, 08:27:34 AM
There is not an update from series 3 to series 4.
You can update LL 3.7 to another 3 series though.
Title: Re: Can not install LL4
Post by: Jerry on September 13, 2018, 08:29:21 AM
3.7?

Sent from my Mobile phone using Tapatalk

Title: Re: Can not install LL4
Post by: bitsnpcs on September 13, 2018, 08:38:27 AM
Oops, 3.8
Title: Re: Can not install LL4
Post by: Jerry on September 13, 2018, 08:40:59 AM
:)

Sent from my Mobile phone using Tapatalk

Title: Re: Can not install LL4
Post by: vectra246 on October 13, 2018, 02:47:16 AM
I've worked a while with LL3.8 but want to install LL4.x.

I still can't install version 4.x, not the 4.0 Final as 4.2.
LL 3.8 works great and i can install that one on my Dell, but when i try to install 4.x nothings happens.
Also the partition manager on 4.x does nothing.
I can navigate on my SSD when i start the instalationversion from USB.
Title: Re: Can not install LL4
Post by: bitsnpcs on October 13, 2018, 08:46:35 AM
There is not a LL 4.3
Currently the final is LL 4.0, there is a beta of LL 4.2
The next final will be LL 4.2
Title: Re: Can not install LL4
Post by: vectra246 on October 14, 2018, 10:02:12 AM
There is not a LL 4.3
Currently the final is LL 4.0, there is a beta of LL 4.2
The next final will be LL 4.2

modified ;)

But any help would be appreciated
Title: Re: Can not install LL4
Post by: TheDead on October 14, 2018, 11:41:36 AM
@vectra246
You said that with GParted you can access your HDD.
Have you tried the GParted utility inside LinuxLite too?
When you boot do you see a flashing cursor at the top left?
Maybe try to rebuild the HDD filesystem, not just delete and recreate partitions.
Its in the GParted menu "create partition table" and choose MS-DOS / MBR .

Hope this helps!
Title: Re: Can not install LL4
Post by: vectra246 on October 15, 2018, 01:41:54 AM
@vectra246
You said that with GParted you can access your HDD.
Have you tried the GParted utility inside LinuxLite too?
When you boot do you see a flashing cursor at the top left?
Maybe try to rebuild the HDD filesystem, not just delete and recreate partitions.
Its in the GParted menu "create partition table" and choose MS-DOS / MBR .

Hope this helps!

Have you tried the GParted utility inside LinuxLite too?
In LL3.8 it works in LL4.2 (USB) not

When you boot do you see a flashing cursor at the top left?
No

Maybe try to rebuild the HDD filesystem, not just delete and recreate partitions.
Its in the GParted menu "create partition table" and choose MS-DOS / MBR .
I have tried this. But also can't install LL4.2



Title: Re: Can not install LL4
Post by: TMG1961 on October 15, 2018, 03:33:15 AM
Havre you tried downloading LL4.0 again and putting it on anohter usb drive and try if it works?
Title: Re: Can not install LL4
Post by: vectra246 on October 15, 2018, 09:25:44 AM
Havre you tried downloading LL4.0 again and putting it on anohter usb drive and try if it works?

Yes, with 3 other USB sticks.
Same result.

Today, after your reply i used another USB drive (same result) but i clicked direct from the start (when the icon INSTALL is visible) it start's the install wizzard. From the moment that it should change the partition it stops.
Title: Re: Can not install LL4
Post by: vectra246 on October 16, 2018, 03:15:26 AM
Just keep trying...

I've installed linux Mint 19 to test. The installation was also no problem.

When i try to install LL4.x i get a short notice about Virtual Box....
Title: Re: Can not install LL4
Post by: vectra246 on October 20, 2018, 03:35:16 AM
No one who can help ??

Title: Re: Can not install LL4
Post by: Moltke on October 20, 2018, 09:29:02 AM
Havre you tried downloading LL4.0 again and putting it on anohter usb drive and try if it works?

Yes, with 3 other USB sticks.
Same result.

Today, after your reply i used another USB drive (same result) but i clicked direct from the start (when the icon INSTALL is visible) it start's the install wizzard. From the moment that it should change the partition it stops.

Did you try  a new download of the LL 4.0 .iso or just another USB stick? Maybe you should download LL 4.0 again and see how it goes., just so you can confirm and discard it's not a corrupted  .iso downloaded isssue. Have you tried LL 4.0 in virtualbox? This might be helpful too when narrowing the possible causes for your issue to happen.

Hope this helps! :)
Title: Re: Can not install LL4
Post by: vectra246 on October 20, 2018, 12:41:16 PM
Quote
Did you try  a new download of the LL 4.0 .iso or just another USB stick? Maybe you should download LL 4.0 again and see how it goes., just so you can confirm and discard it's not a corrupted  .iso downloaded isssue. Have you tried LL 4.0 in virtualbox? This might be helpful too when narrowing the possible causes for your issue to happen.

Hope this helps! :)

Yes, i have done several downloads, different 4.x versions and 3 different USB sticks. No install possible.
I only have a fresh W10 installed, not with virtualbox. The resources are not great for virtual box.

What i dont understand is that the installation usb drive can see my SSD but can't partitioning it.
I think that is also the reason that it won't install.
And this is only with LL4.x
Title: Re: Can not install LL4
Post by: TheDead on October 21, 2018, 04:43:50 PM
Hi,

If it's dual boot, could be that there's a conflict with how Windows 10 handles the file system... you already mentionned you tried partition the HDD in GParted with MBR/MS-DOS so,is Windows 10 still there? If you could backup Windows 10 and try to wipe the HDD before installing.

Also, stroke of luck... I have fetched a DELL Vostro 3500 laptop from stock.I'll clone the hard drive and try to fresh-install LL4.0 on it.(mine is Windows 7, maybe I'll try a dual boot too).If there's something wrong with the hardware I should have the same problems as you I guest.
** What is your BIOS version? Is the HDD in RAID/AHCI or Compatible/Other mode?

@JerryAny pointers that you wan't us to try?

It's a bit different though, here's the specs :
CPU
 Intel Core i5 460M
RAM
 4.00GB Dual-Channel DDR3
Graphics
 Intel HD Graphics + nVidia GeForce 310M
Storage
 It's either a normal HDD or an SSD (SATA) , can't remember, I'll have to check.
Optical Drives
 DVD-RW (SATA I guess)
Audio
 IDT HD Audio
-
Title: Re: Can not install LL4
Post by: kissbaby3 on October 22, 2018, 01:12:53 PM
i never used a USB stick before.

have you tried to burn the Linux Lite 4.0 ISO onto a DVD disc ?(burn image to disc) ?. and then have it boot as a live DVD and click on the install icon thats shows on the desktop ?, try that .

i know one of the reasons why people use the USB method, its because most PC's dont have a DVD burner, i always make sure  any cumputer i have has a cd/dvd burner .
Title: Re: Can not install LL4
Post by: TheDead on October 25, 2018, 08:53:15 AM
@kissbaby3 has a good idea.
I didn't unpack the Vostro yet and don't know if it's DVD-less pour I confirm that I have some USB issues sometimes, on different machines.
Side notes : If you still have Windows on there, be sure to have the latest BIOS version and/or reset BIOS setings to default and redo them.
If I don't arrive home too late tonight, I'll do that LL4 install ;).
Title: Re: Can not install LL4
Post by: vectra246 on October 26, 2018, 01:41:15 AM
I did yesterday a BIOS update and that bricked my Vostro :(

I am trying to restore it but it doesn't seem good for that.
Tried various way i found on Google-O-matic but with no succes.

Until you hear from me different i stop in this topic.

Many thanks
Title: Re: Can not install LL4
Post by: TheDead on October 26, 2018, 08:26:23 AM
@vectra246

Sorry for your troubles :( , I have flashed DELL computers and servers hundreds of times in the past and never had problems with their official updaters...

There is a solution here for a recovery procedure here :https://www.dell.com/community/Laptops-General-Read-Only/Vostro-3500-BIOS-Update-Failed-Recovery-Procedure-Needed/td-p/4437548(using a prepared USB key and holding the END key)
Download for DELL products are at support.dell.com .Enter your service tag (under laptop) in the product number / service tag field and you'll get to the page specific for you computer for downloads/etc.

Hope this helps!
Title: Re: Can not install LL4
Post by: vectra246 on October 26, 2018, 01:26:25 PM
I've tried that. But nothing.

When i connect the vostro to the powersource and hold the END key the USB flashdrive lite up once, than the fan of the notebook starts and nothing happens.

I've put my SSD in a old Acer notebook and LL is running again  :) much better than Windows ;D
Title: Re: Can not install LL4
Post by: TheDead on October 27, 2018, 08:16:23 AM
Glad you had a spare lying around...

But, I must continue this thread. I have tried to install Linux Lite 4.0 on this DELL Vostro 3500 (from USB but I don't think it's related).
I have a problem I never had before. In live boot, I can't install, even in safe mode.
When I click on Install Linux Lite, the waiting wheel spins for about 10-15 seconds and disapears and nothing happens.
Same with GParted, wheel and nothing. I am able to open the other (Gnome?) disk utility though.

Since it had Windows I took the chance and updated to latest BIOS version A12 and worked for me.Also, it's a standard SATA 500G. Maybe the hybrid graphics card setup makes trouble (Intel HD + Geforce 310M).

So I guess... erm... help?
ADD: Woot! My 400th post! ;)
Title: Re: Can not install LL4
Post by: TheDead on October 28, 2018, 12:31:27 PM
Ok,

Some update on this problem. I tried using 4.2beta and got same problem.
I searched around and found that disabling the Windows Hibernation could help (I already disabled Fast Startup).
*BUT* in the process I saw that two systemd-udevd services were using 25-30% and 10-15% CPU constantly.
I forced closed them. Combined with disabling Hibernation I was them able to open GParted and also install LL4.0.

*BUT 2* once installed the two systemd-udevd services STILL use about 50% CPU combined and still cannot open Gparted from menu after install and neither Taskmanager. -- From Termnial I can open them with sudo gpartedbin and xfce4-taskmanager though.
I cant kill systemd-udevd services once installed, them always comeback and use 50% CPU :(
Title: Re: Can not install LL4
Post by: TheDead on October 28, 2018, 12:45:37 PM
Solving my own problem ;)
Wow!... here's a temporary fix for the high CPU usage from the magical world of Google search :
sudo systemctl stop systemd-udevd systemd-udevd-kernel.socket systemd-udevd-control.socket
sudo systemctl start systemd-udevd systemd-udevd-kernel.socket systemd-udevd-control.socket
(For a permanent one you have to change some system files, which I'm trying out later.)
UPDATE : Worked, you have to sudo nano /lib/udev/rules.d/97-hid2hci.rules and add the line ACTION=="add" before the device. In my case making it look like this :
ACTION=="add", ATTR{bInterfaceClass}=="03", ATTR{bInterfaceSubClass}=="01", ATTR{bInterfaceProtocol}=="02", \
  ATTRS{bDeviceClass}=="00", ATTRS{idVendor}=="413c", ATTRS{bmAttributes}=="e0", \
  RUN+="hid2hci --method=dell --devpath=%p", ENV{HID2HCI_SWITCH}="1"


After this, CPU usage comes back to normal (the permanent fix stays after reboot).
From the link, this could be related to bluez (bluetooth) , bluetooth/touchpad or wireless. Could be a kernel problem, etc.https://askubuntu.com/questions/1028883/ubuntu-18-04-systemd-udevd-uses-high-cpu-conflict-with-wifi (https://askubuntu.com/questions/1028883/ubuntu-18-04-systemd-udevd-uses-high-cpu-conflict-with-wifi)
Gparted and Taskmanager from menu open fine and fast now.

Cheers!