Linux Lite Forums

Hardware - Support => Hard Drives and SSDs => Topic started by: pelouk on May 14, 2016, 01:50:56 PM

Title: mp3 player not recognised
Post by: pelouk on May 14, 2016, 01:50:56 PM

Having previously managed my Zen mp3 player on a Windows machine, I've now switched exclusively to Linux Lite 2.8.

My machine now will not recognise the player plugged in to any usb connection. Any ideas?

Also, and I guess it's a long shot, is their any possible support for Zen Media Manager/Organiser on Linux?

Title: Re: mp3 player not recognised
Post by: Jerry on May 14, 2016, 02:28:09 PM

Try this software, open a terminal and do:

Code: [Select]

sudo apt-get install gnomad2

Title: Re: mp3 player not recognised
Post by: pelouk on May 14, 2016, 02:49:17 PM

Thanks for that. It looks simple and I'll certainly try it.

First, though, I've got to get the system to recognise my usb-connected player. Doesn't show up in Drives.

Title: Re: mp3 player not recognised
Post by: Jerry on May 14, 2016, 02:52:38 PM

Install the software first, then you can move onto the next step.

Title: Re: mp3 player not recognised
Post by: pelouk on May 14, 2016, 03:12:11 PM

OK,  it's installed.

Title: Re: mp3 player not recognised
Post by: pelouk on May 14, 2016, 05:03:42 PM

The software installed but the player is still not recognised.

Title: Re: mp3 player not recognised
Post by: Jerry on May 14, 2016, 05:15:30 PM

You may need a restart. Can you also tell us the make and model no. Also please paste the output of lsusb in the terminal.

Sent from my phone using Tapatalk

Title: Re: mp3 player not recognised
Post by: pelouk on May 14, 2016, 05:47:50 PM

Just tried a restart and has made no difference. Here is the result of the lsusb:-

me@me-OptiPlex-780:~$ lsusb
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 148f:5572 Ralink Technology, Corp. RT5572 Wireless Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 062a:4101 Creative Labs Wireless Keyboard/Mouse
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 045e:00f5 Microsoft Corp. LifeCam VX-3000
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
me@me-OptiPlex-780:~$

The player is a Creative Zen 8gb model.

Title: Re: mp3 player not recognised
Post by: Jerry on May 15, 2016, 12:33:55 AM

What is the output of:

Code: [Select]

sudo mtp-detect
with the Zen plugged in?

Title: Re: mp3 player not recognised
Post by: pelouk on May 15, 2016, 11:24:52 AM

OK, here's the result:-

" Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6

Listing raw device(s)
   No raw devices found.
me@me-OptiPlex-780:~$ "

Title: Re: mp3 player not recognised
Post by: Mike on May 15, 2016, 04:50:33 PM

Not sure if this will help or not but it appears this may be a bug:

https://sourceforge.net/p/libmtp/bugs/968/

Here's another thread that might be helpful:

https://bbs.archlinux.org/viewtopic.php?id=177422

Title: Re: mp3 player not recognised
Post by: pelouk on May 15, 2016, 05:39:13 PM

Thanks for your input Mike but the tech stuff in the links is way beyond me. Might as well be in Sanskrit.  ;D

Title: Re: mp3 player not recognised
Post by: Mike on May 15, 2016, 06:10:49 PM

Haha, sorry! You might want to try accessing the device from a media player. I read somewhere that the Clementine app can be used to transfer music to your Zen device just fine. You can find that right in Lite Software as "Music Player."

Title: Re: mp3 player not recognised
Post by: Jerry on May 15, 2016, 09:43:13 PM

(http://itsfoss.com/wp-content/uploads/2015/03/Microsoft_Loves_Linux.jpeg)

Title: Re: mp3 player not recognised
Post by: Jerry on May 15, 2016, 09:47:49 PM

Have a read through this thread, see if it helps - https://forums.linuxmint.com/viewtopic.php?t=11970

Title: Re: mp3 player not recognised
Post by: liamjake05 on May 21, 2016, 05:54:16 AM

Does your mp3 player have an SDCard? If yes, then try to plug in the SDCard directly.