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Hardware - Support => Hard Drives and SSDs => Topic started by: anees1221 on June 08, 2016, 04:50:49 AM

Title: 16Gb USB not detected
Post by: anees1221 on June 08, 2016, 04:50:49 AM
i have 16 GB USB drive. When i plug it on  linux lite its not being detected.Before it used to work fine and the same usb drive when i plug it on windows it is detected and its also detected on Linux lite disk utility as well
but its not detected on linux lite.
Title: Re: 16Gb USB not detected
Post by: nomko on June 09, 2016, 03:49:43 AM
Hi,

Can you do the following:
- plug in your USB drive
- open a terminal
- type the following command: lsusb
- copy the output and paste it here


Title: Re: 16Gb USB not detected
Post by: anees1221 on June 28, 2016, 08:21:49 AM
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Title: Re: 16Gb USB not detected
Post by: aus9 on June 28, 2016, 08:37:39 AM
I hope nomko does not mind a question or 2 as I am about to disappear.

Can you redo that lsusb command but not thru a hub and in a different usb port please?

2) Do you remember if you did any kind of formatting of this device?

3)  before you plug it in and only if you see a result, open a terminal and get root powers like this, then after sudo su
---plug in usb device and then run next command

only if you see your usb brand post the results pls

you can also pull the stick out and back in and repeat that last command....as we know its likely it not mounting

Code: [Select]
sudo su
tail /var/log/syslog

4) did you format this to some format like exfat?
Title: Re: 16Gb USB not detected
Post by: torreydale on June 28, 2016, 09:15:50 AM
anees1221,

If you can see the drive in the Disks utility, but not in the File Manager, then it may not be mounted.  Using the Disks utility, try highlighting the drive on the left hitting the Play button (sideways triangle button under the Volumes section) on the right to mount it.  If it's already mounted the Play button will look like a stop button (small black square).  Otherwise, you might have some formatting/corruption issues that would be better addressed by viewing this YouTube video:

https://www.youtube.com/watch?v=fmmizy5zwaw


Or if you're using Windows, view this:
https://www.youtube.com/watch?v=KWUM6iwPKvA