Hardware - Support > Hard Drives and SSD's

usb MyBook stops working overnight

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Dave Adam:
so, I had thought my computer was crashing overnight. however:


--- Quote from: stevef on November 19, 2020, 07:32:16 AM ---Sounds like it could be a hardware fault.

Can you confirm that if the PC is left without the USB drive connected that it works ok and doesn't lock up ?

--- End quote ---

has lead me to see that it's the harddrive.  I found another tread where it was noted that someone else had this problem and the fix was to unmount the drive before rebooting.

When mine locks up terminal is locked up also, so no way to unmount it.  Anyway I will see if I can figure this out. Keep it posted.

stevef:
In some lock up scenarios pressing CTRL + ALT + F3 together may switch you from GUI to a console mode logon screen.  From here you log on with your normal name/password.  Once in the console made you may be able to diagnose the problem.

Press CTRL + ALT + F7 to return to the GUI if you manage to fix the problem while in console mode.   Even if you can't fix it, you may be able to initiate a safe shutdown and reboot.

If you can't get to a console prompt try holding down ALT + SYSRQ (also marked Print Screen or some variation) together.  Whilst holding them both down press the 'r' 'e' 'i' 's' 'u' 'b' keys in that order.  Allow a couple of seconds between each letter.  This may initiate a tidy shutdown if enough of the system is still working.

If it is a hardware fault, then replacement is usually the way forward.

Dave Adam:

--- Quote from: stevef on November 22, 2020, 09:20:01 AM ---In some lock up scenarios pressing CTRL + ALT + F3 together may switch you from GUI to a console mode logon screen.  From here you log on with your normal name/password.  Once in the console made you may be able to diagnose the problem.

Press CTRL + ALT + F7 to return to the GUI if you manage to fix the problem while in console mode.   Even if you can't fix it, you may be able to initiate a safe shutdown and reboot.

If you can't get to a console prompt try holding down ALT + SYSRQ (also marked Print Screen or some variation) together.  Whilst holding them both down press the 'r' 'e' 'i' 's' 'u' 'b' keys in that order.  Allow a couple of seconds between each letter.  This may initiate a tidy shutdown if enough of the system is still working.

If it is a hardware fault, then replacement is usually the way forward.

--- End quote ---


Okay, when it jambs up overnight I will try this in the morning.  Thanks

Dave Adam:
The ctrl - alt F3 will let me log in then it freezes also.  ctrl-alt F7 brought me back to the GUI  alt - prntscreen  r-e-i-s-u-b did restart the computer.

thanks for the help, still want to figure out what's feezing it though, I'll post whatever I find out.

stevef:
You're welcome.  Obviously, if there's anything important on the USB drive then make sure to back it up while the drive still works.

Good luck.

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