Linux Lite Forums

Hardware - Support => Hard Drives and SSD's => Topic started by: tikiti on January 17, 2020, 05:14:23 AM

Title: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: tikiti on January 17, 2020, 05:14:23 AM
Hello,

I installed a new 256GB ssd on my old laptop. I only want Linux Lite on it. I installed Linux lite once but  I couldn't open the hard drive like I can do in windows Local Disk C. I didn't make any partitions since it's a 256GB SSD. So I re-formatted my ssd and installed Linux Lite again but the problem still persists. The disk is already mounted but I cannot open it from "Drives" in "File Manager" but it seems to be connected to the user folders (Docs/Downloads/Music/Pictures/etc).

This is the error that I get.

(https://i.imgur.com/9QbUjK0.png)

But storage shows in documents

(https://i.imgur.com/3Ve744O.png)

My gparted

(https://i.imgur.com/NNVXvnH.png)

My sudo f disk

(https://i.imgur.com/ddhwmr5.png)


Another guy is having the same problem -> https://www.linuxliteos.com/forums/hard-drives-and-ssd's/error-couldn't-mount-file/ (https://www.linuxliteos.com/forums/hard-drives-and-ssd's/error-couldn't-mount-file/)
Title: Re: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: Moltke on January 17, 2020, 07:01:54 AM
Hi @tikiti What happens if you click on file system located right down where it reads DEVICES in thunar, the file manager? Does it open? Does it show system's directories; /etc, /usr, /lib, /home, /mnt, /boot ? If it does, then you've accessed your SSD contents, if it doesn't then you might have a bigger problem. Try that first and get back to us with the results.

Quote
installed Linux lite once but  I couldn't open the hard drive like I can do in windows Local Disk C.

Linux is not like Windows, you don't click on the internal disk cause there's no disk "\C:" instead you click on file system to acces the contents of the disk. If you want/need to have another partition to say, like a back up partition, then create one with gparted.   

Hope this helps! :)
Title: Re: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: Jerry on January 17, 2020, 09:22:46 AM
It's a device, not a filesystem. There's nothing to mount. Filesystem is what you should be focused on.
Title: Re: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: Moltke on January 17, 2020, 11:08:18 AM
Since the OP seems to come from Windows and maybe it's his/her first time using Linux, he/she might be confused with the new terminology, system's structure and whatnot, though they might've googled a bit before installing a Linux distro,  LL in this case, however,  I admit being confused when first tried Linux back in the day too; file system? home? root? what are these? where's my drive? my documents and settings? my programs? It took me a while till I finally started to understand how things works in Linux, at least very basic stuff like this. I just googled using search terms like "managing devices in linux", "managing internal disks in Linux" and similars hoping to find something that explained the OP this, every result pointed to the same thing: file systems, which is ok and accurate, but I don't think it helps new fresh first-time Linux users coming from Windows who also might feel confused and a bit lost when confronting this situation; open thunar or whatever file manager they use and find there's no "\C: drive" nor there is any "my documents and settings" directory which may lead to frustration and finally discourage them from using Linux. The one article I found that deals with this in a easy and clear way a "Windows refugee" can understand is this https://www.guru99.com/linux-differences.html among other things it states the following:

Quote
Windows has different drives like C: D: E   There are no drives in Linux

And this

Quote
In Linux you would find the system and program files in different directories whereas in Windows, system and program files are usually saved in C: drive.

So, there it is. No drives in Linux but files, in your journey using Linux you'll probably find this phrase more often than not: everything is a file in Linux.

Hope this helps! :)
Title: Re: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: robinc on January 18, 2020, 12:29:44 AM
@tikiti
What you are seeing is absolutely normal - that's just the way it works  :)
Title: Re: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: tikiti on January 18, 2020, 01:42:42 AM
Hi @tikiti What happens if you click on file system located right down where it reads DEVICES in thunar, the file manager? Does it open? Does it show system's directories; /etc, /usr, /lib, /home, /mnt, /boot ? If it does, then you've accessed your SSD contents, if it doesn't then you might have a bigger problem. Try that first and get back to us with the results.

Quote
installed Linux lite once but  I couldn't open the hard drive like I can do in windows Local Disk C.

Linux is not like Windows, you don't click on the internal disk cause there's no disk "\C:" instead you click on file system to acces the contents of the disk. If you want/need to have another partition to say, like a back up partition, then create one with gparted.   

Hope this helps! :)

Yes, I can access /etc /mnt & all other folders. So to Drive like Windows I need to use fstab method right?



It's a device, not a filesystem. There's nothing to mount. Filesystem is what you should be focused on.

Thank you! I didn't understand anything.  :P



Since the OP seems to come from Windows and maybe it's his/her first time using Linux, he/she might be confused with the new terminology, system's structure and whatnot, though they might've googled a bit before installing a Linux distro,  LL in this case, however,  I admit being confused when first tried Linux back in the day too; file system? home? root? what are these? where's my drive? my documents and settings? my programs? It took me a while till I finally started to understand how things works in Linux, at least very basic stuff like this. I just googled using search terms like "managing devices in linux", "managing internal disks in Linux" and similars hoping to find something that explained the OP this, every result pointed to the same thing: file systems, which is ok and accurate, but I don't think it helps new fresh first-time Linux users coming from Windows who also might feel confused and a bit lost when confronting this situation; open thunar or whatever file manager they use and find there's no "\C: drive" nor there is any "my documents and settings" directory which may lead to frustration and finally discourage them from using Linux. The one article I found that deals with this in a easy and clear way a "Windows refugee" can understand is this https://www.guru99.com/linux-differences.html among other things it states the following:

Quote
Windows has different drives like C: D: E   There are no drives in Linux

And this

Quote
In Linux you would find the system and program files in different directories whereas in Windows, system and program files are usually saved in C: drive.

So, there it is. No drives in Linux but files, in your journey using Linux you'll probably find this phrase more often than not: everything is a file in Linux.

Hope this helps! :)

Yes, I Googled a lot. Watched many Youtube vids but regarding which distro to pick, not on how linux works or it's different from Windows.  :P

So if I want a partition/local drive in Linux like Windows I need to use fstab method or is there any better method?

I wanted to update Libreoffice in Linux lite and found PPA method to update. There's also a lot of hassle to uninstall a program. Thanks a lot for linking the guide, there's lot to learn!  :D



@tikiti
What you are seeing is absolutely normal - that's just the way it works  :)

Yeah, I realized recently Linux normal is different than Windows normal!  ;D
Title: Re: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: Moltke on January 18, 2020, 07:29:58 AM
Quote
Yes, I can access /etc /mnt & all other folders. So to Drive like Windows I need to use fstab method right?

@tikiti No, please don't. You don't have to do anything right now, if I understand you correctly, you're saying that your system is working fine, right? Well, let's keep it that way, yeah? ;D Do not touch fstab, please, read here instead https://wiki.debian.org/fstab I know you feel curious cause I was and still am very curious but also have learnt to be patient and keep learning day by day, bit by bit so I advice you to do that too; one step at a time and trust me, you'll save yourself from wasting your valuable time and feeling frustration. Also, you could install virtualbox, create a virtual machine with LL and try whatever it is you want to in that virtual and safe space, consider that your "playground" where you can brake things and it won't matter, well not that much, at least not as much as it does in a real machine. To install virtualbox open Lite Software and select it from the list.  Here's a couple of links that might help you start with that.

https://www.youtube.com/watch?v=sB_5fqiysi4

https://www.virtualbox.org/wiki/Community

https://docs.oracle.com/cd/E26217_01/E26796/html/qs-create-vm.html

Quote
I wanted to update Libreoffice in Linux lite and found PPA method to update. There's also a lot of hassle to uninstall a program. Thanks a lot for linking the guide, there's lot to learn!  :D

Avoid adding foreign PPAs to your system as much as possible, results may vary and succeding isn't guaranteed; you might end up having issues when updating/ugrading, public keys not availables and a number of things I assure you don't want to go through. Besides, unless you want/need a specific feature present in a new version but missing in the current one, which frankly, at least in LibreOffice there aren't any mayor changes in that matter,  wait for the offcial updates/upgrades and save yourself from some trouble; updates will come when they have to, not sooner nor later. Just run a quick search on the forum for "PPAs" or  "update/upgrade issues" and you'll see what I'm talnking about :)
https://www.linuxliteos.com/forums/installing-software/error-log/msg44815/#msg44815
https://www.linuxliteos.com/forums/installing-software/update-crash-report/msg44448/#msg44448

If you have more questions and I'm sure you do, open a new thread and we will gladly help you. :)

Hope this helps! :)
Title: Re: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: tikiti on January 19, 2020, 12:26:09 AM
Quote
Yes, I can access /etc /mnt & all other folders. So to Drive like Windows I need to use fstab method right?

@tikiti No, please don't. You don't have to do anything right now, if I understand you correctly, you're saying that your system is working fine, right? Well, let's keep it that way, yeah? ;D Do not touch fstab, please, read here instead https://wiki.debian.org/fstab I know you feel curious cause I was and still am very curious but also have learnt to be patient and keep learning day by day, bit by bit so I advice you to do that too; one step at a time and trust me, you'll save yourself from wasting your valuable time and feeling frustration. Also, you could install virtualbox, create a virtual machine with LL and try whatever it is you want to in that virtual and safe space, consider that your "playground" where you can brake things and it won't matter, well not that much, at least not as much as it does in a real machine. To install virtualbox open Lite Software and select it from the list.  Here's a couple of links that might help you start with that.

https://www.youtube.com/watch?v=sB_5fqiysi4

https://www.virtualbox.org/wiki/Community

https://docs.oracle.com/cd/E26217_01/E26796/html/qs-create-vm.html

Quote
I wanted to update Libreoffice in Linux lite and found PPA method to update. There's also a lot of hassle to uninstall a program. Thanks a lot for linking the guide, there's lot to learn!  :D

Avoid adding foreign PPAs to your system as much as possible, results may vary and succeding isn't guaranteed; you might end up having issues when updating/ugrading, public keys not availables and a number of things I assure you don't want to go through. Besides, unless you want/need a specific feature present in a new version but missing in the current one, which frankly, at least in LibreOffice there aren't any mayor changes in that matter,  wait for the offcial updates/upgrades and save yourself from some trouble; updates will come when they have to, not sooner nor later. Just run a quick search on the forum for "PPAs" or  "update/upgrade issues" and you'll see what I'm talnking about :)
https://www.linuxliteos.com/forums/installing-software/error-log/msg44815/#msg44815
https://www.linuxliteos.com/forums/installing-software/update-crash-report/msg44448/#msg44448

If you have more questions and I'm sure you do, open a new thread and we will gladly help you. :)

Hope this helps! :)

Thanks a lot for your help! I'll keep these points in mind.   :D
Title: Re: I cannot open my new SSD in File Manager (Failed to open/Can't mount file)
Post by: tikiti on January 20, 2020, 07:18:09 AM
The one article I found that deals with this in a easy and clear way a "Windows refugee" can understand is this https://www.guru99.com/linux-differences.html

That's a very good website & noob friendly. Do you know any other websites?